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    Fordon Auto Parts

    3.0 (2 reviews)
    Closed Closed

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    Peel Chrysler Fiat - 1885 Horsepower! Mopar Muscle roaring to go in Port Credit.

    Peel Chrysler Fiat

    (35 reviews)

    Port Credit

    UPDATE: I recently posted a review (see below)--yes, it was…read morenegative, but it was honest. Interestingly, that post generated more communication from this company than I had received throughout the entire process. Unfortunately, that communication was not focused on resolving the issue, but rather on expressing concern over their rating and asking that the review be removed. Respectfully, why would I remove it? Other consumers deserve to be aware of the ongoing issues--misleading information, unfulfilled promises, lack of communication, and a noticeable absence of empathy for clients left dealing with the consequences. There seems to be more concern about public perception than accountability. While they may feel it's unfair to be "called out," as the client now left with thousands of dollars in unexpected debt due to inaccurate or incomplete information, their feelings are not my primary concern. My focus is on addressing the situation I've been placed in as a result of what I believe were misrepresentations made during the transaction. To be clear, we were explicitly told that obtaining GAP coverage was the only way the lender would approve the financing, particularly given the risk associated with negative equity and the potential for a total loss. The explanation provided was that without GAP, the lender would be exposed if there was no asset to recover against the loan. This raises a serious and valid question: how was this deal approved under those conditions if the protections described were not actually in place as presented? At this point, it may be in the lender's best interest to review how these deals are being structured and communicated, to ensure they are not ultimately left assuming risk they were led to believe was mitigated--much like the clients in this situation. ------------------------------------------------------------------------------------------------------- I'm putting this out there so nobody else gets burned by Peel Chrysler Jeep Dodge Ram the way we did. When we bought our vehicle, we were told straight by, Amir and Ryan that because of negative equity, GAP coverage wasn't optional -- it was the only way to get approved. On top of that, they sold it like it was bulletproof protection. Explained that if anything happened, we'd be covered -- no leftover debt, no problem. Fast forward -- our vehicle gets written off. We're dealing with enough already, and once again, DAVE reassures us: don't worry, GAP will take care of the rest, as i spoke to him as primary contact after the accident. Yeah... not even close. Turns out GAP doesn't "cover everything" like we were told. It only covers a portion -- and now we're stuck paying a loan on a vehicle that doesn't even exist anymore. Let that sink in. Do I blame GAP - no, I blame the dealership for bending the truth to get a sale. We're now on the hook for thousands because of how this was explained (or more accurately -- misrepresented). That's not just bad communication, that's straight-up misleading. This raises serious issues under the Ontario Consumer Protection Act -- because selling something as mandatory and fully protective, when it clearly isn't, is exactly the kind of thing that law is meant to protect people from. And what's worse? Once this all came to light -- silence. No real follow-up. No accountability. No effort to fix it. Just a "too bad, so sad" situation while we're left holding the bill. If we had been told the truth -- the actual limits of this coverage -- we never would have signed. This isn't a misunderstanding. This is what happens when the truth gets bent to close a deal. Buyer beware

    Don't be fooled by these reviews; this dealership is just like the others: in it for the sale, and…read moreservice revenue, with little focus on the customer. We were one of the unfortunate suckers who fell victim to the purchase of the "Gold Plus Service Contract" which is meant to cover 13 oil changes. Instead it actually covers as many oil changes that will fit within 100,000 KMs. The recommended interval is every 10K KMs, so only if you NEVER exceed the recommendation (because of you know, life), a reasonable person could only ever redeem 10 oil changes. When I called Peel's Business Manager (the same individual who kept me in his office with the hard sell of said "Service Contract"when I purchased my vehicle), in the same phone call he admitted that he thought 13 were available regardless of other conditions, and only changed his opinion when I shared my experience at another dealer (and then denied everything stated prior). The manager then shared that he'd been selling such contracts for 15 years. (I bought my car in 2021, so at least it took him 4 years to learn the conditions!) It is sadly too common for sales people to not understand the products they are selling, but this isn't a coffee maker, it's the purchase of a $2,300 service contract on a $40K vehicle (much more today). My odometer was at 105K, and I asked for ONE measly free oil change, and was denied. So instead of spending the cost of an oil change, this dealership has chosen to tarnish the customer relationship, guarantee no future business from me, as well as (hopefully) anyone who will read this review. I will continue to re-post this review on a regular cadence, and on multiple platforms, to ensure my message is heard. My advice: 1. Avoid this dealership 2. Do not buy any additional services 3. Do not trust what it said by the sales people about the so-called value of additional offerings - they don't understand the offering, and only want the upsell

    Fordon Auto Parts - autopartssupplies - Updated August 2026

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