Was looking for a bike rack attachment for my vehicle and didn't really know much, after seeing…read morethis company, I decided to give them a call and they were very informative over the phone. Gave me all the answers I needed, and seemed more than happy to help me. Once I got to the store, that was still the case. Things were great up until I arrived at home, and realized i was mislead. Now, the reason they are only getting two stars, is because while the service up until purchase was great, the customer service after purchase has been atrocious. I am now over one month past the date of purchase, and have still yet to revive a call back regarding my issue I called in about a week after purchase. When I purchased the roof rack, and two bike racks I was shown how the locks work for roof rack. After being shown, I was clear to ask if it works the same way for the bike racks I purchased. I was told it does. For both securing the bike rack to the roof rack, as well as the lock that comes out of the bike rack to secure to the bike itself. With that information, I didn't ask any further questions about it. Until I go to use the bike lock on the bike rack, and come to realize that I can't lock it because it is missing a lock mechanism? I wasn't even sure what the issue was until I called ANOTHER location and was told that the locks aren't included and that's why it not able to lock my bike to the rack. Furthermore, I came to realize that at any point, someone could have come up to the bike rack and simple removed it from the roof rack along with my bike... NOT HAPPY with the fact that I was mislead, and on top of all that when I call to deal with the issue, I'm ignored. You know what, that deserves one star, not even two. I would recommend not dealing with this location if you have the choice. Other may have had better luck, but I'm not the first person to mention terrible service after spending your money.

We had bought a Thule cargo box from them years ago and they were great then. Our car has weirdly…read morespaced roof racks and they tried every combo of Thule rack to make it work. This time around we recently discovered that one hinge inside the box had broken and I went to Rack Attack to have it replaced. The guys were fast, so helpful and so friendly! I had such a great experience today that I would never consider going anywhere else for this stuff.

Excellent customer service, and very competitive pricing I…read moretook my Acura mdx 2015 here to get a car starter installed and Shawn was very helpful in explaining the different packages and options He is very honest, and did not try to oversell me on a package that was unnecessary I really appreciated the time he took to help me!! I'll definitely be bringing my cars here again!!

I bought my husband a bakflip tonneau cover from Cobra. We had excellent service and the staff was…read morevery knowledgeable. Definitely going back for the next truck accessories I need.

On October 1, 2023, I saw some windshield wipers being sold by Jeff at Autodasher Inc. (aka Chase…read moreAuto Parts), a Seller on Amazon. Delivery was promised by October 5 - 6, 2023, and I really needed new wipers, so I decided to order them. After ordering, the delivery date was changed to October 11th. Then it was changed to "by October 16th". Because rain was in the near forecast, and the need for new wipers would then become a safety issue, and I had not yet received the wipers (on Oct 11), I was left with no choice but to go to a retail store to buy new wipers. If my order had been delivered by Autodasher Inc. on the date originally promised, or even 5 days late, by Oct 11th, it would not have been necessary to go and buy others. Wanting to return the wipers because they ended up arriving 7 days late, I contacted the seller, Jeff at Autodasher. The return ended up having to be Authorized By Amazon, on behalf of Autodasher Inc, who also refused to cover the return cost of almost thirty dollars. So I'm stuck with wipers I no longer need. The moral of this story.... Be careful buying products on a website from a third party seller like Autodasher Inc. (Chase Auto Parts). And, be sure to check the reviews left by other customers. If I had done my due diligence, I would have learned that Autodasher Inc. has a record of providing very poor Customer service. The best bet is just to go to a retail store and buy what you need. .... Live and learn!

Very unprofessional. I called to check if they have a part to get my truck back on the road i…read morestarted the phone call with good morning and the lady was so rude interrupting every second, talking to someone in the background could even get the make and model right sounds like she has no idea or experience in automotive, asking if it's an Aston Martin about my Chevrolet Astro and laughing to someone about it also why on earth would they place someone who doesn't properly speak English to take calls, then out of no where starts laughing and can't even stop with other laughter heard in the background and started speaking in a different language and laughing , she didn't understand what a yoke was and kept cutting me off saying they don't have that part for my "old vehicle" and that I should go to a junk yard, Keep in mind I purchased parts from them yesterday and they told me they had the gasket but now she says no no we don't have it interrupting me without even understanding what the part I'm looking for is, I'm most definitely going back to order from rock auto, what a way to start a morning, the only thing that's funny is how stupid this was.

Just like all the reviews on here about about their returns, warranty. Once you have an issues we…read moremake it difficult for us to return or warranty. We purchase the valvebody a Mercedes Benz, this unit supposed to be new? a Turn out it is recondition. After so many try with and programming, we decided to put another unit in. Program and it works. Wasted 3 months of going back and forth. They will not and won't take of the bad unit. Make sure you have everything in writing before making the purchase.

Very duplicitous - do not buy ANY electrical parts from them - no returns permitted even if new and…read moreunused in the box... Once they have your money it is hit the road jack... Not nice, not honourable and loads of excuses... there are lots of better places to buy parts for less money than this place...as a matter of FACT any other place I have EVER purchased parts from is better than this place and I will NEVER go bak there again and advise you to stay as far from these people as you possibly can... Let my experience serve you well and wisely... I got burned - make certain it does not happen to YOU...

I walked into this auto parts store along Erin Mills Parkway & Millcreek Dr plaza to browse…read more It's part of the holdings owned by Canadian Tire which also owns Marks Work Warehouse. Lots of parts on the shelves but you can also line up at the parts counter and inquire about items specific to your own vehicle. While I was in the store, staff were talking loudIy and I could not stop from overhearing the conversation. I believe one was the store manager...customers should not have to hear venting about other staff and head office issues.

Honest as they come. No hassle. Straight up and fast service. If you need to sell a car, recycle a…read morecar, trash a car, or buy a part for a car Mark is the man to see. Great service!

Don't do business with this place at all. They sold me an engine for 2010 Ford Transit and was…read moresupposed to have only 4,800 Kms . When it was delivered it looked like it had 500,000 on it . It looked terrible . When I called back they told us it was stored outdoors and ignore the look but the Kms are true. We installed it and spend 3 day on it for nothing . It ran like shit. We than tuned it and clean the injectors and lots of other things. finally we gave up. We requested that Cooksville Auto take it and have it fixed at their shop but they refused and only gave us another engine and did not cover the labor. So we install the second one and in one week lost 1 gallon of antifreeze through head gasket. When we request a warranty on it they refused and we lost 2 weeks of labor and running around and had to buy an engine from more reliable place. I am a technician with 29 years of experience and never had to deal with such a horrible place for used parts. Do yourself a favor and deal with honest and more reliable place instead.

Very professional guys who know what they are selling. Highly recommanded for performance…read moreconsulting and tune ups. Bring them beer are you will be treated with even bigger smile on their faces!

Got a good deal here on my dad's car. Salespeople were professional. Service is excellent, never…read morehad a problem. They take good care of the car with repairs and maintenance but sometimes too expensive.

From the owner: Erin Park Toyota opened back in 1987 as one of the first dealerships in the Erin Mills Automotive…read moreCentre. In 1991, we expanded to include the Lexus brand with the introduction of the LS400 and ES250 to Canada. Erin Park Lexus Toyota was created and the two brands worked side-by-side in the same location for over a decade. In 2004, Lexus was granted a standalone location down the street from the original dealership. With the move, the Toyota showroom was given a new face and a new Toyota Truck showroom. When the dealership first opened, it served mostly South-western Mississauga and Eastern Oakville. Today, Erin Park Toyota has become one of the largest volume Toyota dealerships in the province of Ontario. We have both our excellent staff and customers to thank for our success. We are dedicated to providing our guests with experiences that will not only meet, but exceed all of their expectations.