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    Forefront Dermatology Beaver Dam, WI

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

    Services - Forefront Dermatology Beaver Dam, WI

    Acne treatment

    Skin condition consultation

    Skin condition screening

    Forefront Dermatology Beaver Dam, WI Photos

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    Ask the Community - Forefront Dermatology Beaver Dam, WI

    Robertson Cosmetic Center - Waiting area displays pretty

    Robertson Cosmetic Center

    4.3(31 reviews)
    43.2 mi

    Outstanding professional nursing staff- knowledgeable and caring. Dr. Robertson is not only an…read moreexpert skilled practitioner but is also kind and thoughtful. I can't say enough about this great experience.

    Providing an honest review of my experience:…read more I came to this office for a second opinion and had some texture concerns around my mouth. During my consultation, Dr. Robertson recommended that I meet with Jessie to discuss laser treatment options. Jessie recommended erbium laser resurfacing around my mouth. I was told to expect approximately 2-3 weeks of downtime and that any pinkness could last up to six months but would be easy to cover with makeup. I was also shown before-and-after photos that appeared to show very positive outcomes. My personal experience was very different from what I expected. I experienced approximately 12 weeks of downtime, and my skin felt extremely tight, almost "shrink-wrapped." My smile and facial animation also felt altered. When I shared these concerns with Dr. Robertson, I was told that this was consistent with laser resurfacing. For me, these sensations persisted for around 10 months. At nearly 11 months post-procedure, I still feel my skin texture looks unusually smooth and shiny, and some pre-existing texture or scars appear more noticeable or different than before. At my three-month follow-up appointment, when I expressed concern about these changes, I was told that little could be done for a year or more because additional treatments could trigger inflammation. I believe this possibility should have been discussed more clearly before treatment, because I would not have moved forward had I fully understood the potential recovery timeline and limitations afterward. Before proceeding with erbium, I specifically asked whether Halo laser might be a better option. Jessie told me that it would take "10 Halo treatments to achieve the results of erbium." Another aspect that was not fully explained to me was how noticeable the contrast between treated and untreated skin could appear during healing. In my experience, blending remained obvious for many months. My overall feeling is that I was not fully informed about the extent of recovery, the appearance changes during healing, or the emotional impact of the process. As a result, the experience was very difficult for me and affected my trust moving forward. I would also encourage anyone considering this treatment to keep in mind that before-and-after photos shown in consultations are often taken in highly controlled lighting conditions that may minimize how texture and reflectivity appear. In everyday lighting, I personally felt that redness, shininess, and texture changes were much more noticeable. Prepare to be uncomfortable with what you see for 6-10 months. The mouth area takes longer to heal because skin is thinner and in constant motion, plus it is the focal point of your face, so any change is more noticeable. In my opinion, this procedure should not be considered a minor recovery treatment. Prospective patients should be prepared for the possibility of significant downtime, prolonged healing, and emotional stress related to appearance changes during recovery. I do not feel those aspects were adequately explained to me during my consultation. I genuinely wish I had understood these possibilities beforehand, because I would have made a different decision. I am sharing my experience so that others considering erbium laser resurfacing can make a more informed decision. The second picture is before the others are after.They feel this is a good outcome. I do not feel the same way.

    Photos
    Robertson Cosmetic Center - 11 mo post erbium

    11 mo post erbium

    Robertson Cosmetic Center - 11 mo post erbium

    11 mo post erbium

    Robertson Cosmetic Center - Dr. Kevin Robertson

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    Dr. Kevin Robertson

    Forefront Dermatology Beaver Dam, WI - dermatology - Updated June 2026

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