I had this one worker And she was very nice I think her name was Melina and she was very understanding of what I was saying

My grandpup went in for a routine trim and returned home bald! I am outraged at the site of what was done to my grandpup! The unprofessionalism of the groomer being argumentative with my son is not acceptable. The haircut given is hideous, uneven. His legs look like leg warmers, his tail is bushy & his head & neck hair do NOT blend. He has been to this location at least 3xs and received the basic trim NOT what was done to him! The audacity to ask for a rating before posting this review ... you all deserve a ZERO! OUTRAGED!!!!!!! read more

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The business owner is prejudice, and the way that she covers it up is by stating that she has 2 BLACK daughters that are educated. Her business is filthy and I witnessed her being disrespectful and condescending to one of her employees. I was visiting a friend with my fur baby and wanted to have them groomed. I was passing by this place and was on my way in when I witnessed all of this. I saw animals being treated inhumane, the manager screaming at a customer, and laughing while the customer was talking. The owner even walked away and started talking to someone else while the customer was in mid sentence. The girls at the desk were rude, standing there talking amongst each other and not acknowledging that I was standing there. I finally had enough in that short amount of time and left the establishment. If yoy value your fur babies, don't, I repeat, don't take the to this place. Run in the opposite direction. read more

So our dog had surgery and is doing ok. However, she still won't put any weight on her back left leg when she runs. Sometimes she gets aggressive towards her sister because she doesn't feel well or could possibly be in pain at times. The vet says that things look the way they should bu it's just not fair to her, all thanks to the groomer she went to who caused the problem in the first place read more

Very unprofessional phone etiquette and lacking in business like social skills. I won't trust my pets to be in the care of a business whose owner is so rude. I called to see if my dog was ready for pick up. I had to ask her 4 times before she answered me. She kept asking me if I received a voicemail notification, and I answered her 4 times, but she wouldn't answer me! I got frustrated and raised my voice on 4th try when I said "Is my dog ready?". She snipped at me and said I was being hateful. She actually said her customer who she refused to answer the first 3 times "Hateful ", lol. She would not speak to me again when I went in. I wanted to apologize but never got the chance. Now That, Is Hateful. This is not the first time employees have been short with myself and other clients over the phone. Very unprofessional way to handle a frustrated customer. I cannot imagine what she would do if I had an actual problem. I will not go back. read more

All of the groomers are so nice and they really care about getting your babies cared for. I have and would again reommend them.

I have been bringing my 2 Lhasa's there since 2014 and love it. My girl dog barks the whole time she in the kennel and they have never been anything but great to me and my dogs. My daughter brings her 3 big dogs as well. Also added a frenchie to my clan and they absolutely love him. I have nothing but great things to say. People are great. The service is great. The price is great read more

They took my little buddy Hemi, and fixed him up good. Will be bringing him back for sure

Dog left with trauma. I've taken my dog here for 3 years and never had an issue until today. They had my dog ALL day and said they peed themselves multiple times in a row. they've never had an accident before so I was confused and realized they were probably scared. They were lethargic and unable to eat when arriving home, struggled to get into the car and walk around the house. When I got home, my dog drank the most amount of water I've ever seen her drink before. What I'm not ok with is the fact that I picked them up and they weren't even finished and still wet after 5 hours. Their paws had dried blood on them, had a rash afterwards and they also did not trim all their nails (or complete their haircut). Got upset and disregarded my questions about accommodations based on previous experiences, such as previous groomers having to cauterize her nails so to use a dremel preferably, and that they're a rescue, therefore, still cautious around their hind legs and also a asthmatic. Was told to leave and I should've used a mobile groomer if I wanted to watch my dog get cut. When I came to pick up my dog, I overheard Tracy(the owner) calling a lady mentally ill for crying after dropping her pet off.. that conversation was very unprofessional and insensitive. My dog came back itching & licking more than normal. Made an appointment but was told they were too busy to finish and had a horrible attitude about it. As seen in an another review, we had the same experience: "They had a 12:30 appt exactly same as myself and it's now past 4:30. They also hadn't been called yet but dropped by as it's closing in on 5:00pm. When the customer politely asked about how long and she'd return later. The one woman said we just started on your dog. (12:30 appointment now 4:30). The customer then politely says I live around 15 minutes away and should I return in maybe 45 min or an hour? The groomer then yelled: "look we are trying to run a business here and don't come back until we call you to come back"." I got told basically the exact same thing. My family came by to see the dog and we believe our dog was treated poorly at this business and hopes this review warns anyone who goes here. Time management is done very badly here as they're unable to properly schedule clientele without overbooking or to give accurate completion times (was told 4hrs, at the status we picked them up in, it would've been actually 6hrs). The employees, especially the manager, have no accountability for their actions or patience for the dogs or people in general. If you don't believe me, look at the other low rated reviews. read more

I travel around 30 minutes to get to this grooming place even though there is a grooming place closer to me, it's well worth the drive. I love how they're flexible with scheduling and how they always make sure to take the utmost care of my dog. Attached below is a before and after picture of my 2 year old dog, Carl. He always looks dapper after each groom. I'm always pleased coming and leaving this place! Thank you ladies for taking care of my baby. read more

Forest Oaks Pet Grooming - After grooming. - Pet Groomers Near Me - Greensboro, North Carolina

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We moved to the area 3 months ago and were sad to lose our groomer, but then we found Forest Oaks and they are great. Not only do they take wonderful care of my dogs and make them look fantastic, but they are very affordable! I highly recommend bringing your pet here. read more

Forest Oaks Pet Grooming - Pet Groomers Near Me - Greensboro, North Carolina

If you're looking for a great groomer and staff to care for your dog and treat them well this is the place! It may seem a little rushed and chaotic at times but I personally would not want to walk into a groomer that had a few dogs and no business. They are very busy because they are extremely good at what they do and care for every animal in their care. If you want your dog done fast they have Express appointments in the morning which works out well for people in a rush. read more

Tammy is the best groomer I know. She is very compassionate with her unique clients and does a great job Thanks.

I asked politely for them to take my dog back, I've been going there for years until they insulted me and him because he likes to bark but he loved them and this is the response I got back,,, You have done permanent damage to my business. Revise your posts and make a public apology on Yelp and Facebook, and we'll consider it.Well if you don't want dogs that bark then maybe you should find another business? read more

This is the best place around to get your pet groomed. They treat the pets and people like family. Tracy is very friendly does an outstanding job. If you are anywhere close to Southeast Greensboro then give them a try. They are located on the corner of Liberty Road and Chaparral Drive across from the shopping center. read more

Our usual groomer cancelled due to COVID19 and we had no idea when we could get our girls in for a grooming. My husband called on Wednesday and they worked them both in today and THEY LOOK AMAZING and I feel they are going back real real soon! Thanks for a great job and Happy Easter! read more

New to the area. Took my yorkie here after it being recommended by a few people. We will not be going back. She was there too long. Her cut did not match the picture I provided. But the real deal breaker was the customer service. I like to think this is my pups pampering time. The woman ( maybe named Tracey ) had head phones in the whole time. She seemed agitated when she had to take them out to answer my questions. Barely wanted to give me the time of day when dropping off my pup. Same thing when I picked her up. After I got my pup in the car she cried the whole ride home. Also her bow was in her hair so tight she was in pain. Not much pamper. My husband thought the cut wasn't terrible, so 2 stars read more