This was my first big girl apartment after graduation, and I LOVED it. The people who work there…read moreare EXTREMELY nice (I miss Stella so much!); they honestly deserve nothing but the best. For instance, on the day I moved in, Walmart left my futon in front of the building before I even got my keys, so Stella was kind enough to send a technician to carry it all the way up to my apartment before I received my keys later in the afternoon. Now that I'm in Texas, whenever I look for my next apartment, I often think of them. I once had a flying ant, mailbox, and electricity issue here at Windrige, and they were able to address the situation within a week after I called or sent out an email. So, maintenance service is definitely a 10/10, considering how cheap the rent is too. They also helped me go through the pet agreement patiently (I ask a lot of questions since I get anxious or over-analytical about things), and they kindly answered all of them until I was set to go. Price: 10/10 Service: 10/10 (It's so good that I wish I could rate it 100/10!) Location: 10/10! Yes, the building is old, but it's still habitable and pretty nice! Stella, if you're still there, you are amazing!

Living here has been the best experience that I have had living in an apartment. Each apartment is…read moregiven access to a garage which is such a bonus during the winter. The pool area is great and always kept clean. The staff is wonderful and accommodating, I cannot say enough great things about hidden creek!

I had the opportunity to live at Hidden Creek for just a few months but had to relocate to another…read morestate for work. But, I think my short time is worth noting. First, let me start with the staff. Laura and Jennifer are AMAZING! Anytime I had an inquiry, a request, or the very select few times I had a concern, they always made sure to take care of it. And forgive me for not knowing his name, but the gentleman in charge of maintenance is AWESOME! Always quick to take care of an issue you may have (minus normal hours - that's normal!). It all starts with attitude, and this staff has the best! As for living, if you are looking for a place that helps you feel secluded, peaceful, but close to everything, this is the place to live. The only concern is limited parking in front of your unit, but that only happens if you are coming home late at night. Morning and throughout the day is no problem, and there are other spaces available across the complex if something isn't in front of your unit. You might have to walk a couple minutes, but again, only if you are trying to park late at night (around 9:30-10). The appliances are up to date or new, there is plenty of space with the garage (snow...think about it) and it is a very relaxing place and community. Plus, you will have a nice welcome kit waiting for you (won't spoil it) Thank you to the staff for my short, but enjoyable, stay. You are VERY good at what you do!

This is going to be long. After living in California all my life. For a job, i decide to uproot and…read moremove to Grand Rapids, Michigan. moving from California to Michigan was a big transition, and having a comfortable, welcoming place to call home made all the difference. Honestly, my two years in Grand Rapids would've been rough without it. Choosing Ridges of Cascade was easy. Here is the reason why.... Office Staff - Nicole and Dottie both have been absolutely amazing. The level of communication and care you provided was more than I've ever experienced anywhere else. No matter what I needed, they were always there to help in some way. From quick replies to clear and thoughtful updates about changes, road work, community events, and more -- they kept everything running smoothly and made me feel truly looked after. Maintenance Team I'm pretty sure I kept them the busiest! There were times I felt like I might've been a bit of a handful with my requests, but they always showed up with professionalism and care. The quality of work they put into maintaining the apartments really shows -- from the precise painting on walls and baseboards to clean flooring, solid cabinet hinges, rust-free fixtures, and spotless faucets. Even the thermostats looked new! Seriously, it's the best-maintained place I've ever lived in. The entire team at Ridges of Cascade does an outstanding job, and it's obvious to anyone who lives there. My only (very small) complaint is that no one ever accepted water or a cold drink from me on those hot days. Highly-recommend this place anyone looking for a nice quiet hope to live in. Ps..I moved out in May after 2 years.

Just want to let anyone who is looking for the Best apartment living experience not to go any…read morefurther than Ridges of Cascade! I have lived here going on 7yrs . Beautiful, well maintained and quality apartment living. I thought it would be a big adjustment but with the awesome attention and genuine care of the management .. Nicole , Dottie and Aaron I felt like I was Home within the first week. Aside from the extremely well kept surroundings the floor plans are very creative and well appointed. Also, very friendly community with every age represented.. no need to look any further... this is the One.Eileen Bertsch

Our family loves this place. The resident events make it a fun place to live and help the…read moreneighborhood kids connect.

We love living here. Garage, pool, and affordable even amid rising rental rates in the area. We…read moreare close to lots of stores and restaurants. Management and maintenance are attentive and helpful. This is the best place we have ever rented.

It's been almost a year since we moved out of Walnut Hills and we just found out from a collection…read moreagency that Walnut Hills is trying to bill us $218 to replace carpet in one of the bedrooms due to stains. As a perk of signing a one-year renewal (we lived there approximately three years), tenants are supposed to get a professional carpet cleaning. The property manager at the time told me information would be posted on my door about how to schedule the cleaning appointment but that never happened. They never made any effort to send someone out to clean our carpet. Had I known they would try to bill me for carpet stains later, I would have made sure they followed through. When my wife brought this up with someone over the phone, they admitted it never got done but said it makes no difference. Regarding the part where we are finding out about this debt almost a year later, they claim they did not get our forwarding address and were unable to mail us our bill. This is an absolute lie as they had me come into the office and fill out a "move out" form prior to us moving out. I gave them all our future contact information as we knew exactly where we were moving. Additionally, I included my phone number (even though they already had it on record) in a brief "thank you" letter that I included when I turned in our key. If they lost that form I completed, that is on them but it is my credit score that is taking the hit. Now we are getting the run-around because Walnut Hills claims they don't have our information anymore and the corporate office claims they can't even share our own records with us. Hilariously, the collection agency has been sending all correspondence to our old Walnut Hills address. It's a total mess. Other than that--yes, the dumpsters were always overflowing. Keep your windows shut unless you live on the third floor. The building AC units are incredibly weak so we had to run the AC constantly just to get the unit temperature down to 85 degrees in the Summer. Our electric bills were twice as high (~$250/m) as the electric bills in our new house. Factor that into your budget if you are considering living here. On the plus side, many of the people that live here are very nice and this complex is a quick jog from Tokyo Grill, First Wok and Horrocks. There are beautiful walking trails nearby which we walked many times as a family. We had only positive experiences with the maintenance staff. They were always prompt and took care of any issues we had. The one star I'm including in this rating was earned by our five-star experience with the maintenance staff. It's a real shame that Walnut Hills has resorted to such crooked shenanigans especially after my wife helped prevent a building fire from breaking out by contacting the proper channels after one of our neighbors left a pan of food on the burner before leaving her apartment. At least one other person heard the smoke alarm and did nothing. I guess no good deed goes unpunished.

I have lived in apartments managed by the same company for going on 8 years. They changed the way…read moreto pay rent in December. They got rid of the drop box and are only open when I am at work. It took 4 months of saying I can't pay online to finally be able to pay online. I received a confirmation that my payment was processed while sitting in the office with the property manager. Then over a week later I get an email that my payment did not go through from the payment service. The office never let me know my payment was late or didn't go through. Being a good and honest person, I called the office to let them know I would be in to make the payment the next day. I was informed that I know owe more money in fees! They are horrible people who don't know how to treat a good resident!

I lived in on of these '616 lofts' apartments. It had granite countertops and new appliances which…read morewas pretty nice. Most aspects of the building that contained my apartment was pretty high quality. They also have a facebook page to foster a community for everyone living in the building which is pretty nice. Unfortunately the apartment is not as large as advertised. The '540 sq ft' apartment I lived in was actually no larger than 450 sq ft (not sure if that is false advertising?). It was also common for the common areas to smell like wet dog. On top of that, when I moved into my apartment the key I was given did not work so I could not access the building. They also forgot to give me a key to the mailbox on the first floor. So, the physical quality of apartments are nice because they are new (albeit a little false advertising on their size). My experience moving in really wasn't that bad but the small things that happened when I moved in seemed quite unprofessional. They indicate a bit of lazy and unprofessional behavior on the management side of things.

The staff at 616 Cherry/Grandville were helpful and accommodating during our recent apartment move…read more It was great to have such a responsive contact and get quick, honest answers.

I have moved all across the Grand Rapids area over the last 10 years and this is BY FAR the WORST…read moreapartment I've ever lived at. I haven't even made it a year, and am forced to break the lease. The water pipe burst in the wall and it took them 3 months for the FIRST maintenance person to check the damages. Mold is growing in the walls and they're refusing to fix any of the damage. The second they have your money they are completely disconnected from you. They will not fix anything, and the apartments are overpriced and disgusting. Bugs crawling through the walls, mold in the trim, pieces of the apartment falling to ruin. Pick anywhere else.

This place is the worst. I lived here for 6 months and had to break my lease early because my…read moreupstairs (felon) neighbor literally threatened my life and tried to jump my roommate (that is not an exaggeration). Management is not helpful at all - all they do is make excuses and try to extort as much money as possible. They promise a plethora of amenities but none of those are maintained in the slightest - the "pool" literally was closed for the entire summer of 2021 and opened for just 2 weeks at the end of August. Our apartment itself was also infested with roaches and the maintenance did nothing about it despite multiple email exchanges from us asking them to just come inspect the apartment. Overall a terrible place to live. Don't be fooled by the old positive reviews, we lived here in 2021 and I have trouble believing it's improved even marginally since then.

I normally wouldn't have a lot of positive things to say about my experiences living here but today…read morethat has changed. I recently had a few maintenance issues submitted and last night my refrigerator went warm. Darrian was sent to help and thank goodness for that! He was awesome, super kind and respectful. Not only did he help with the task at hand but went above and beyond and helped with a few other things that needed work! We are very appreciative for his kindness. Five stars for Darrian !

Save yourself the hassle. Since the pandemic has hit , and especially during quarantine, the…read morefollowing has happened: - Office staff was un-reachable most of the time, unless they called you directly to complain about something you did. - Maintenance got cut back (but was still around for emergencies) - Increased amount of noise, police activity. - Demands for on payment rent during the pandemic in thinly veiled threats. Even before that, the amenities were cut back or in disrepair, appliances failed weeks after move in, and the noise was unbearable. Not worth the $1100+ in rent. Live here as a last resort, this place is close to a slumlords paradise. To cap it off, the office doesn't know how to bill final months rent properly. Enjoy your $65 dollars you wanted! Hopefully that helps your over leveraged complex survive.

Today's experience at celebration cinema was not great. Our movie was set to start at 11 so we…read morearrived early to park and get concessions. We didn't realize the movie theatre doors would be locked until about 10:50am so we waited outside for another 10 minutes beforehand until we were able to get in. Once we were inside, the employee was visibly frustrated as the server was down. She informed us that she could not ring any concessions up so she offered a small boat of popcorn instead; she was certain the servers would eventually be back up... we decided to try ordering via the QR code in the theatre since she said online orders would work... well that didn't work because it never made it to them since the server was down... so we walked to the concessions area and showed our receipt to retrieve our water and popcorn bucket. As we made it back to our seats we noticed others appearing in the theatre with their popcorn boats for each person along with drinks... I guess we should have just asked for free drinks instead of paying for concessions today. What an overall bummer. On top of that, my daughters chair never heated up no matter how many times she tried pressing the button. I think we will probably steer clear of first of the day movies at studio park from here on out. I did put a complaint into the guest relations and got an AI style response offering a $10 voucher to use within 90 days. Cool but that doesn't really help with the cost of today's messy situation. They mention they can't refund fees (which - ordering online was literally the only way to pay for anything and they charge you for "convenience") ... how ironic. So $10 was their token of apology? Sorry, but I think this just further adds to the reason I don't venture to the theatre much anymore. Our grand total for 2 tickets, 2 bottles of water and a popcorn bucket was $49.62. That price would have been fine if everything was properly working but when systems are down and chairs are broken - what a bummer.

What a fun event space! Whether watching a movie, hitting up a concert, grabbing a meal, or…read moreattending one of their many events in the beautiful promenade outside, you cannot go wrong by going to Studio Park! And make sure you ask to have your parking validated!

They don't follow fair housing. They will discriminate you and feel you at a place and then kick…read moreyou out because you're not white and they have to stay loyal to their long-term residence. Also, they will ignore you even if you're standing right in front of their office if you're not white, the entire staff in the leasing office is white when we met Bree she didn't even get up to meet us and Ashley looks so scared to confrontation, but wasn't able to help us out because again she wasn't following fair housing rules and wanted to make excuses about how she needed to stick to her long-term residence. Hayman company should definitely look into this office. Every time we come to the office, it's all of them in one room just gossiping about residence. Look at the cameras if you have any because obviously you guys don't think about safety protections as well. Worst community ever treated like a slave.

Great maintenance and front office staff. They are always willing to help when needed. Community…read moreareas are also quite nice.