we moved into Oak Bend in the fall of 2022, things have changed, we have a new manager, pool has…read moreworked everyday since Nov. 2022, new exercise equipment installed March 2024. we love this community

As a resident of Oak Bend I have to tell you it is a wonderful place to live. I have lived here…read moreover 2 years and have never had a problem. Our community is about 200 houses, surrounded by horse farms and trees. It is true we abut I75 but hopefully we will be getting a noise barrier. This is a new problem, cutting down the trees for new lots and the electric company cut trees as well. I do not know if many people disliking the management. They are very helpful and both management and maintenance go out of their way to make this a comfortable community. Please know in all communities there are people who will complain but the majority of people here are happpy

In May of 2024, Citrus Hills Construction (the developer and construction company for the…read morecommunity)destroyed our back yard and our fence to build a large retaining wall for the house down the hill from us. Our backyard was finally graded and sod laid in May 2025 (ONE YEAR LATER!). After numerous emails and talking to Citrus Hills Construction employees, we got tired of waiting for our fence to be replaced. So, we hired our fence company to do just that. We also paid for two months of watering of the new sod. Lastly, 44 feet of a replacement fence was erected on top of the retaining wall, which is not on our property. So, a new fence was erected on someone else's property and is no longer an asset to our property. We have asked to be reimbursed for this asset that is no longer part of our property. We have asked for a total of $2,667 total reimbursement. We have supplied receipts. We sent an email to the General Counsel at Villages of Citrus Hills on Sept. 8. We sent a certified letter on Sept. 12. We received an email from their Administrative Assistant on Sept. 19 that they were "looking into our fencing concern and will be in touch as soon as he can". That was 10 days ago and we have yet to get this resolved. Why can't companies do the right thing?

I just put a deposit down in the Terra Vista section of Citrus Hills. My husband and I wanted to…read morego the Design Center to factor in what the final cost will be before we put down the larger deposit to hold our property, but they said no! I've built 5 homes in various counties here in Florida and not one of them denied us access to the Design Center. They don't even provide you with a list of options that they offer to their prospective buyers. What are they hiding? I need transparency from a builder.

I came to Florida to visit my parents in March 2021. I realized during my stay I should move to…read moreFlorida sooner than later to be closer to them. As soon as I had this thought, I looked online to find a place to work and live. Long story short, they helped me not only find a job, but also a reasonable place to rent within 45 minutes of making that decision. At the time, they were completely sold out of rentals. That didn't stop them from helping me find something. They contacted other property management companies in the area until they found exactly what I needed. I've been here for over a year and it is the best place in Crystal River to find forever friends who will always put you first.

I was harassed and bullied by the office administration of this company for a returned lease and…read morethe first payment (premature according to the unsigned lease) only to find out the lease itself had the wrong L.L.C. owners name on it (It Didn't match up with the county deed of record) The lease seemed unreasonable, unethical and possibly violates the Fl. lease tenant law rights, one being they say your deposit may be held for up to 60 days after you vacate. After experiencing the condescending and unappreciative procedure of this company, I felt they are unethical and didn't deserved my business so I declined to do any further business and reported their miss conduct to the realtors association and will be notifying other state and local authorities so they STOP treating people with disrespect and push their VERY unfair, possibly illegal and unethical one sided lease! Be sure to READ your lease close if you do business with this company and BEWARE!

Brian was our installer from Pure Water Systems. He was efficient with recommendations,…read moreexplanations, and installation. His recommended installation addressed life-cycle maintenance tasks with a best solution for the limited space available. His on-site training placed us in a comfort zone for routine maintenance and resupply. We were very impressed with Brian's friendly style, his technical knowledge, but mostly with the quality of end product - clean and clear water for the first time since moving here over 5 years ago. My only regret is that we didn't contact Pure Water Systems earlier ... highly recommended.

Checked our current system thoroughly and made recommendations. Was on time, honest and will use…read morethem in the future.

This is a small family owned business with 15+years experience in central Florida. We used King's…read moreWater solutions for our water treatment in our new home and we absolutely loved them. Professional, and friendly service. They test the water to provide a custom system for your needs. Pricing was excellent. Do not hesitate to contact them for a free estimate.

We are new to the Crystal River area and had no idea what to do about the problems we were having…read morewith our water system. The iron content was so high I could smell it and it was turning all of our fixtures orange. After trying several other companies with a bit of a wait time we contacted Clean Water Conditioning . Bob of Clean Water and his son made arrangements to come out the next day. He tested our water and suggested a system to fit our needs. No over sell as we had experienced with others, just what we needed to do to make the system correct. His prices were reasonable and the work was completed quickly in a very professional manner. Would I use him again? Absolutely! Not only did he provide excellent service but also gave me some great money saving tips on the operating of our new water system. Thanks Bob.

Excellent Job ! Fair Pricing , Professional and quick…read moreservice ! Family owned business , support local.

Highly recommend this father and son team as they are second to none. Customer satisfaction is…read moretheir number 1 goal and they clearly achieve this. They have a deep passion to conduct a superior installation and or repair. They are extremely professional, respectful, exceptionally knowledgeable and focused on attention to detail by taking pride in their work. They arrived on time and finished on time. They keep cost down. Instead of selling me a new control head, they rebuilt my existing one saving me nearly $1000. They installed a new iron filter tank and a new water softener tank. Upon installation of the new tanks, they corrected numerous discrepancies with the initial piping installation, which was installed by a different contractor. If quality parts and equipment are not available, they reschedule when the correct parts are readily on hand. They will not install substandard equipment. They work extremely well together and maximizing productivity. It was an honor to have them at my home. It is refreshing to see them possess and demonstrate the values that made this country great!!!

Five months before we retired we flew to Florida to find our retirement home. The first place we…read morevisited was OTOW in Ocala Florida . There we met Mercedes Hernandez. Her knowledge of the community and the homes impressed us. She showed us homes to see what we liked. We let her know what features and upgrades we wanted. She was fantastic! We searched other communities, however, nothing compared to OTOW and we found ourselves back at OTOW before our return trip home. Once we sold our home, Mercedes was able to find us a move in ready home with all of the options we desired. She also introduced us to their relocation team. Greatly reducing the stress of a long distance move. Now that we've been here for over four months, life is good! We love it here in our new home and we are very grateful to Mercedes for taking the time to show us what our next chapter should look like. Thank you, Mercedes! Laura & John Savino

Here's my sort of rounded star rating:…read more As recent "former" resident (only moved for family reasons) I'll provide my take on OTOW. I'm not a golfer but that never matter as the community gets 5 stars for all kinds of things to do. This isn't The Villages so there is not AS much going on. But was fine as it is not a zoo like latter either. You still have absolutely enough activities and fun clubs in OTOW. We really enjoyed the music both within the community and just outside the gate by Chandler Hills. Library, ping pong and wood shop were just a few of our favorites. Excellent fitness centers! Pools can get a busy at times but that's to be expected. Timing! Now for 3 stars. High HOA. Most places go up over time but it was pushing here. That said, you still get lots for the money. Put it this way. I wouldn't let $100 keep me from staying here. Personal advise. Wherever you move, OTOW vs the Village or elsewhere, look for a home that doesn't back up to common road. We lived on street with no road behind us. That was a smart buy living wise. Probably made our house sell that much faster, too.