I am sorry, I have to vent. I NEVER used the water in my house as it leaves rust stains, smells…read moreand deposits black residue in the toilets. I called Meeks water treatment and asked them to come give me a solution. I explained I am from NY and have never had to deal with a well or this type of water and would be relying on their expert information. They discussed a system that would stop all the above and give us great water to drink. I agreed and we had the system installed. Had them set up on a regular visit for salt and service. So, the smell and black residue came back shortly after (just under a year) they came out looked it over and said THEY installed one of the pieces backwards and they needed to fix that AND I had to pay for labor. Yup, I did it, again, mistakes happen, ok, I dont think I should have had to pay, but. Ok, a little over a month, SAME THING. This time they tell me, again their mistake, I should have had a different unit installed not what I have and oh yes, they would give me a break on parts and labor, but I still had to pay. You guessed it, AGAIN we have the same thing, paid again for a service call to be told I need to get a plumber to come back wash my new water heater because when they had them set up in the wrong order it may have pushed sediment into the heater. Paid a plumber to come do just that, have video of NOTHING coming out of the heater and the plumber said, no way that is what is wrong. so here I sit, thousands out and still have a smell to the water and black sediment in the toilets. HELP, I am done calling Meek for them to keep charging me for THEIR mistakes. I wouldnt be SO against them if maybe they once said, Hey, this has been our problem, the service call is on us.

This company is wonderful to work with.They have helped me on several different issues. I'm now…read morehoping to hire them to upgrade my whole system

I strongly advise against hiring this company as they do not know or care to find out how to pull a…read morepermit for their work before they start. They did not even ask if this is required or not while the house is under construction. They failed to pull a permit in a timely manner which caused us as homeowners problems with the city and the final inspection for the house. Customer service was extremely rude and incompetent, disrespectful and unprofessional in communication. Stay away from this company and look for a more professional one that understands what needs to be done to install a water treatment system and the city requirements.

I contacted EcoWater of North Florida in Ocala on 08/12/25 with a service-related question. My call…read morewas directed to their service department, and I left a clear message for Mindy. As of 08/18/25, I still have not received any return call. In the past, when this service was provided by SWS under Skip, I could usually count on a same‑day or next‑day response, which made the process much smoother. Since the acquisition by EcoWater, this has not been my experience. I can't fully comment on their actual service work, from a customer service standpoint, lack of follow-up is disappointing. I cannot recommend relying on EcoWater for time-sensitive or urgent service needs. Hopefully, service issues will be addressed moving forward.

Not a good experience. I had called them in to double check my work installing a filter system to…read moremy water softener. I felt he was offended I bought and put my own in. Ten minutes and he was back in the truck and gone for $85...

Our well stopped working suddenly, called Joe and Sons and they arrived within 45 minutes,…read morediagnosed the problem and had it fixed in less than an hour. Replaced both the switch and had them swap out the small 25 year old tank with a much larger one as well. Very happy with the speed and quality of their work.

From the owner: Servicing the North Central Florida region, Joe & Sons Well Services specializes in providing for…read moreall of your clean water needs. We provide well pump installation, service and repair of all well pumps, pressure tank installation and service, water filtration and purification systems, and water softener system installation. We provide free estimates and free water testing for all service calls. We are veteran and woman owned and operated, and proudly offer discounts for veterans and active military, as well as all local police, fire, EMS, and first responders.

Beware!! Called this company to check my well pump. They wanted my credit card info before doing…read moreany work. The technician showed up on time. I was not on site. After a few mins he called me. I gave him a little background on previous service visits. That the wire needed to be repaired several times over the 10 years since its installation. He said the pump is bad and it would be $5000 to replace it with new Grundfos pump. Being a electrician by trade I know there is no way to say a pump is bad unless its pulled and the wire is checked. He gave me no other option and charge me $250 for 15 min visit. I called another company. They pull the pump and fix the wire. Even though the pump was working I asked them how much for a new pump. So far the visit was a $400 dollars. He say $1430.00 for new Grundfos pump.

This company will attempt to take you to the cleaners when their bottom line is low. Beware. They…read moretold me an iron filter that they had sold me some five years before was completely inoperative. The technician that came out began the whole sham as a sales pitch to sell me a new filter for $2500. I'm not a moron and I realized that iron filters last 25 to 20 years. So, when I said no, the technician continued to hammer at me by saying then that they would have to repair the interior of the filter, which would run between $500 and $1000. So, he took the filter apart, looked at it cursively, and then said the repair would run $1000. He then loaded the parts on his truck and left, charging me $320. At this point, I had no working product. I also noticed that he had not even tested the chemical structure of the water on my sales slip. Later, after I argued with the owner, he agreed to charge me $210 for the repair. They were back-pedaling and by then, I realized I was being had. I retrieved the key to the building where the filter was located and denied them any further access. I did NOT pay any more money to these grifters. But I had to hire an honest provider to put my system back together after they tore it apart under the guise of the yearly "inspection" of my filtration system. Suffice it to say, they saw me as a pigeon because I'm a single woman. They figured I would be an easy mark. Their reviews elsewhere are coerced. They contacted me once asking if I would give them a five-star review for a discount on one of the months they delivered salt for my softener. (Yes, they were charging me a monthly fee of $75 for that service as well!!) Them they drew a name out of a hat for a $100 credit on service. These people will do anything to fatten their bottom line. I'm glad I wised up. Stay away or get conned!

Dave at TB Water is exactly who you want installing a water softener. He's responsive,…read moreprofessional, reliable, and clearly knows his stuff. You can tell he actually cares about doing it right, not just selling you equipment. I had both a water softener and reverse osmosis system installed, and the difference in the water quality is night and day. The water tastes better, feels better, and I honestly should have done this years ago. I spoke with several local water companies before deciding, and TB Water was by far the best choice. If you want to support a local business that delivers on what they promise, this is it.

This guy was absolutely amazing. Everything all the reviews said. Don't even read another review…read more Just get your product from him.