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    Forever 21

    2.6 (45 reviews)

    Forever 21 Photos

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    Raquelle B.

    This store was such a mess I couldn't even shop. Not a fun experience. Not to mention the employees were not friendly.

    Jenny A.

    Messiest forever21 I've ever been to! Very unorganized and unappealing to shop here. It's quite unfortunate since the space is huge but maybe corporate needs to pay them a visit.

    I went in yesterday and after 10 minutes of simply walking around, I decided never to go back in again. It was absolutely disgusting! I first noticed that clothes were unfolded, but that was to be expected since the store was busy. but I walked over to the right side of the store and noticed that there were clothes actually lying in piles on the floor. Another pile was laying next to a Starbucks cup that had been sitting there for God knows how long. I made my way next to the left end of the store where the shoes were located. Piles of shoes on the floor, and while I didn't even bother to look I'm sure they were missing their pair and possibly tanged if connected to another shoe. I didn't even see an employee, at least I don't think did. Everyone had the same unimpressed, annoyed stare. I didn't even bother wanting to look at the makeup. If the management was fine with clothes laying on the floor in piles, and directly next to Starbucks drinks I didn't want to buy products that had possibly been taken out of their packaging and touched. Completely disgusting. I will never return.

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    5 years ago

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    8 years ago

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    3 years ago

    Make sure they put your items In your bag and make sure they don't take them from you. Watch out for cashier Emily Trash employee

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    2 years ago

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    7 years ago

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    14 years ago

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    15 years ago

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    8 years ago

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    13 years ago

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    14 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    Been in line for twenty minutes, only one working checking out talking to a customer with other workers walking by and not helping

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    8 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Forever 21

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    I kinda need to stop talking myself into shopping here, I am a bad influence. I am a BIG Nordy fan…read moreand it goes the same with the Rack. You can find such great deals and specials even if it is only last season's style. The selection of men's and women's wear are usually a good selection, even for us more smaller sizes. I am bummed they stopped caring my favorite from Neutrogena, the sesame oil lotion. Their customer service and staff is impeccable and what you would expect at Nordstrom. This location is set off from the Park Meadows mall but parking can get busy if you want up front parking. My only complaint is the alteration service. The seamstress Nila is incredible and very talented. She's warm and friendly as well as efficient. I have confidence in her sewing skills. However, the pricing is confusing as well as not clearly displayed or explained. We took shirts to be tailored but some were $38 and others $78. It totaled over $600... A bit much for my usual needs. While they offer alterations for non Nordstrom items, the price is just a bit outrageous. Desiree, one of the managers, was kind and understanding in letting us cancel our order and the return process was stress free and quick. Overall, I still feel love for this location, the staff and the cute things I snag on each shopping spree. I'm a kid at heart and an irresponsible adult at the checkout counter here.

    The woman with red hair and the Eastern European accent is so incredibly rude and nasty. The…read moreselection is more reminiscent of Ross or Marshall's but for Nordstrom trending prices. Some okay finds, but not worth the poor service.

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    Forever 21 - womenscloth - Updated June 2026

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