What a nice experience at Royal Salon! This was my first…read moretime here and I won't lie, I came in pretty rough with my cuticles and broken nails but they were able to save me lol. I am very picky about my manicures/ nails and toes and Yuni was incredible in doing exactly what I wanted. She is very detailed and took her time with every aspect of my gel manicure and regular pedicure. The prices seem affordable and fair given that everything has gone up in price these days. The salon itself is small but it is the perfect size. They have a good selection of colors to choose from ranging from OPI to DND and more. I enjoyed the massage chair while I got my feet done and Yuni was very gentle with my pedicure. Overall, Royal Salon was great and you should definitely check them out :)

BEWARE OF HORRIFIC OWNERS!! Would be 0 stars if possible…read more When I tell you this is the WORST beauty salon experience I've ever had, I mean it. I have never left a salon sobbing until today. The extreme unprofessionalism, lack of communication, and complete lack of accountability from the owners was unbelievable. I had a 3:30 PM appointment booked through ClassPass at Grey Beauty Salon. I drove almost an hour to get there, only to arrive and find the salon dark, locked, and completely unattended. There was no sign explaining a different location. I called the number on my booking confirmation multiple times, waited on hold for "Gretel," and messaged the salon on Instagram. No response. I eventually found that Gretel had WhatsApp under the same number and contacted her there. She explained she was outside the U.S. and claimed they had texted me a few hours earlier saying the address on my confirmation was incorrect. The "text" had apparently been sent to the automated ClassPass number/message, so I never received it. Regardless, I had an event to attend and had already driven nearly an hour, so I went to the alternate location I was given: Royal Nails & Beauty. When I was two minutes away, an employee from Royal Nails & Beauty actually CALLED me to confirm my appointment and ETA. I arrived, checked in normally, and they clearly knew who I was. The stylist, Mirisleidis (I apologize if I misspelled her name), was AMAZING. She washed my hair, asked how I normally styled it, and provided the kind of professional service you would expect. I was even offered coffee. Everything was completely normal--until halfway through my blowout. A tall woman with a black bob approached me without introducing herself and asked if I was the 3:30 ClassPass appointment. I said yes. She then looked me directly in the eyes and told me, "Your appointment was CANCELLED." I was completely confused. Gretel, who I understood to be an owner/partner of the businesses, had specifically directed me to this location. Royal Nails & Beauty had just called me TWO MINUTES before I arrived to confirm my appointment. I had checked in, the staff knew I was expected, and my service had already started. Instead of trying to resolve the situation, the owner repeatedly told me my appointment was cancelled. I showed her my ClassPass confirmation and all of the messages proving what had happened. I even offered to rebook and pay the difference. I repeatedly tried to find a solution. She offered none. Instead, I was told that I was being rude and disrespectful IN FRONT OF OTHER CLIENTS AND EMPLOYEES. I was sitting there with half of my hair wet and half dry, after already driving nearly an hour and dealing with the first salon being closed and unreachable. Eventually, she told the stylist to only dry the top of my head so I "wouldn't leave with wet hair," while specifically warning me that it would not match the bottom half. Thankfully, the stylist was an absolute angel and did a great job drying my roots. I tipped her well because NONE of this was her fault. The most unbelievable part? I was later told that the appointment had apparently been cancelled while I was ALREADY AT THE SALON. The owner claimed she had informed the receptionist, yet I had checked in and received a confirmation call immediately before arriving. Again: COMMUNICATION. At the end, the owner told me this was not the place for me and that she did not want to see me there again. On that point, she was absolutely correct--I will NEVER return. It is such a shame because the stylist and staff were genuinely kind and professional. The problem was the ownership and management. Business owners need to understand that mistakes happen. What matters is how you handle them. Instead of acknowledging the obvious communication failure and trying to make things right, I was blamed, embarrassed in front of everyone, and left without a proper resolution. If you value your time, money, and basic respect as a customer, I would strongly recommend going elsewhere.

Lilly is Awesome!! Best mani/pedi in Miami and they last all week!! Very detail oriented and…read morepersonalized! Great Location in the heart of Coral Gables!

Today I went for a mini facil with dermo and my face looks like new!... I was enjoying the…read moreexperience so much that I fall asleep. Cristy did a great job with the extractions, she was gentle and strong at the same time to get all out without leaving marks. I highly recomend this place. It is a boutique soa so you are treated like a queen. I ensure you you will leave with a smile and feeling beautiful

I will keep going back to see Lucy again and again. She's warm, calming and i feel like a pampered…read moreprincess every time. My fav services are brows, tinting and shaping and lamination! and i'm also obsessed with her oxygen facial like i literally never want it to end . RUN don't walk, to your next appointment with Lucy R Brows!!!!

Like many girls I've had my share of scary eyebrows stories. I went to a thread lady who completely…read moreruined my brows. Then benefit brow bar where they gave me one really thin brow. My brows didn't even look related. :( So what did I do ? I jumped on yelp and looked for eyebrow places. As soon as I found Lucy I went and checked her Instagram since there are no reviews on here -.- So let me be the first.. It was very easy scheduling an appointment with her . She is awesome !!! (My brows look amazing considering they're in brow rehab) Very sweet girl. Now pricing was only a tad bit more than the benefit brow bar. Trust me when I say it's worth it !! It is really far from my house but might just be worth the drive.

My appointment was at 1pm and the lady who was suppose to be doing my hair was doing someone else's…read morehair. I asked if someone else was available and tany did my hair at 2pm. I paid $100 for color , trim and blow dry on medium length hair. The only complaint is I feel like my color was left on a little too long and was a little darker than expected but all in all I do think that tany redeemed the salon by doing a great job on my hair . I will return for future colors!

I'm a devoted fan! It's not a fancy salon but YULY the nail technician gave me the best…read morepedicure&manicure I've had in years! MON-WED they have mani & pedi for $20.00! It's worth about 50 dollars honestly!

Agustina gave me THE BEST LASH-LIFT OF MY LIFE! I have incredibly thick, long and heavy lashes, but…read moreunfortunately they aren't as lifted as I'd like and can sometimes make my eyelids feel heavy. I've gotten several lash lifts in the past, both from small salons, and well-known lash and eyebrow studios in Miami. Usually, the effect has been minimal at best and often didn't work at all, but this experience beat them ALL. Agustina made me look like I'm wearing eyelash extensions, at a fraction of the cost, time and effort. Not only was the result so much better, but unlike the usual experience where I'm counting the seconds until the procedure is over, the vibe in Agustina's space is relaxing and enjoyable. I was actually relaxed! I will now become her best client as I will never ever go elsewhere.

Excellent service in a very cozy, private and comfortable setting. I got the eyebrow design and…read moreAgustina took the time to evaluate the shape of my brows and carefully worked on symmetrically shaping them up.

Afshan did a great job with my eyebrows, definitely recommend her and will be back.! She was great…read moreand my eyebrows came out perfect !

I've been coming here since I moved to Miami a few months ago from West Palm. It's always hard…read moretrying to find new service providers you can trust. I really enjoy coming to see Hafsa. She is very sweet and does an amazing job! Thank you!!

I've been coming here since May. A friend of mine referred me here, and i am so glad she did…read more Lorena and Danay are the best! They are attentive, courteous of your time and always make you feel at home. The salon is squeaky clean which is comforting during these uncertain times. Make an appointment, you won't be disappointed! But make sure you have a color in mind before arriving, because there's a variety of lovely colors to chose from! :)

Beautiful Spa! And the service is outstanding! Clean and modern. Love my pedi! I do dip powder in…read moremy hands and they are the best at this too and have a variety of colors. Will not go to any other place for my nails.

Awesomeness me customer service. Threading was new to me and I'm hooked. It's painful though.read more

My friend recommended me this place to get my eyebrows threaded since I was looking for an…read moreaffordable place ever since I moved to Miami. There are two locations, but I go to the Kendall one since it's close to my apartment. Plenty of parking available since it's located in the plaza where the movie theater is. Making an appointment online is convenient and they have a lot of time slots. Paying by card will cost you a fee so to avoid that fee, you would need to bring cash. Eyebrow threading will cost $11. I usually leave it up to them to shape my eyebrows because they know what would look best for my face shape. I always leave satisfied by the eyebrow shape they threaded. However, I do notice that there are a few hairs that I would need to clean up myself when I get home. Overall, I will keep coming here. Maybe next time I will tell them to clean it up a bit more.