Pam Scott, Funeral Director was excellent in arrangements for my wife Kitty. Came with my daughter…read morein law to help in arrangements. I was too out of to think straight. Pam is very compassionate and answered all of our questions. She put my mind at ease knowing all is being taken care of. Funeral procession to Jefferson Barracks went very smooth. I highly recommend them should the unfortunate ever occurs.

Mr. Tom is a God sent angel with handling my dad's finally journey. I can not say thank you enough…read moreto this company. I truly felt like family and all my questions were patiently answered. It was the first time dealing with this phase of life. I was walked through the process and how much things would cost. The employees were amazing and helped me with his creamation. I am forever grateful to them.

I trusted Bopp with both of my parents. The trust well placed. Very sensitive, caring and…read moreprofessional.

I am not from St. Louis but we have lost many family members and had to use the services of many…read moremortuaries. Bopp is at the top of my list. Chip was compassionate and thorough when discussing all the details of my sister-in-law's arrangements. We even had a refund coming and it was promptly paid. The staff was wonderful and accommodating during our time there. It's a tragedy for all is us to deal with loss but comforting to know Bopp is there for help.

We cannot say enough about this experience or the staff. They are the kindest, most loving people…read morewho will go completely out of their way to serve. They even brought the death certs to our home which they did not have to do. We are over the moon about how much they contributed to our loved ones funeral/burial at Jefferson Barracks and the love and kindness they lavished on us. Milton is especially to be thanked for his contributions. The first day we had to spend with them was made easy and comfortable as we planned everything. We felt like we were at home discussing something with a friend. Highly, highly recommend!

I purchased a funeral for my brother 14 years ago from Kriegshauser Brother. We burried my brother…read moretoday. From the moment they were notified of his death, through today at the grave sight, they were OUTSTANDING. They went above and BEYOND. When the time comes, I highly recommend you using their services. You will NOT be disappointed. You and your family will be glad you choose them to assist you at this difficult and sad time. They will handle everything for you.

I was waiting to write a review for Chapel Hill Mortuary until a grave marker was in place, but…read morefeel it's important to get this out now as our journey has lasted a while. Note that we are from out of state, and worked with Chapel Hill through occasional visits, and email. First, our initial consultation with Bryan (not the owner) to plan our step son's death and burial, when he was a ward of the State of Missouri and before he was seriously ill, went very well. Bryan met us in our needs, was very forthcoming with options and costs, as well as some of the hurdles we will need to be aware of. He helped us choose the best services for an undefined future, and be sure that he would be provided for with his unique financial situation. This was several years ago. Last year, in June of 2016, Sean passed away from cancer. Initially, the process seemed to go well, and Bryan covered our budget options, given what we went over during our initial consultations. We had hoped he and Chapel Hill understood our very simple needs and tight financial constraints. Chapel Hill did a fantastic job of opening their beautiful facility to Sean's program friends and the many caregivers who came to share stories and celebrate Sean's life. The grounds are very comforting and peaceful, and the parlor room offered just what we needed to host many wheelchairs and another 30+ rotating guests for a few hours. Our challenge came when, after the initial service, we started looking at the remainder of the budget. Some items were missed, and we had to make some (legal) adjustments. However, that we had room to wiggle because a more expensive stone was used speaks to not completely understanding our initial request, and per Sean's wishes, that things be kept simple. The irony is that, had the correct material for the marker been used, we wouldn't have had money to use to get it into place! Per my earlier statement, it has been over a year, and the grave marker is still not in place, and we still don't have a promise date! Brian May, the owner, is one of the nicest, and most caring individuals, as is Bryan, one of the employees with whom we worked most closely. Other staff seems somewhat detached, but functional. Advice: The grounds are beautiful, and make for a welcoming place to visit a loved one's remains, but beware the budgeting process! Be sure you have everything in writing and understand what each item is for BEFORE you or your loved one dies! Also, check everything twice before monies are dispersed! The time of loss is for mourning and remembrances, not for heavy duty legal accounting and scrambling because monies were mis-directed. To their credit, they promised to do what is right and close Sean's physical burial so we can freely and joyfully remember his life. We are still waiting for the maker, however...

Visiting my loved one's grave site is like going to a garden. The area is beautiful sprinkled with…read moredog wood in the spring. One large pink one shelters my area. The area is in the older section, just as you enter the property by the first mausoleums. and thus will be easy to find for those who, in later years, will seek their ancestors memorial place. Selecting this cemetery was one of the smartest moves I have ever made.

Dan was so helpful! I traveled to St Louis for the burial of my father's ashes at Jefferson…read moreBarracks Cemetery. At the service I was given some of my father's ashes in a coke bottle...I was horrified at the lack of respect for his ashes and was concerned about flying back home with his ashes in the bottle. I called TSA and they informed me that the ashes had to be in a sealed urn to guarantee that they would allow me through to fly with them. Of course I panicked because I was scared because my flight was the very next day. It was after normal business hours when I called the facility. Within an hour he called me back apologizing for how long it took him to respond. I was just happy that the call center did what they said they would and that he even responded. He offered to have me come by first thing in the morning and he would care for those ashes as they should have been in the first place. I broke down in tears with gratitude for him and his offer. Im so happy to say that I will be able to get my little piece of my father home safe and sound! Many thanks Dan!

This Neptune Society is horrible. I sent in to receive my free cremation book and of course they…read morecall you and that turned out to be harassment. They call you one day and leave a voicemail, but they don't stop there. They call you every single day and leave a voicemail. That's your first clue. You talk to them to schedule an appointment and the person you talk to isn't very knowledgeable and she says she will send you a booklet to look at. The day before your scheduled appointment the "confirmer" calls you to confirm your appointment for the next day. The day of your appointment no one bothers to call you. About 10 days later they start up with the harassing phone calls again. I finally pick up and let the other person have it telling him what happened. I told him to take me off your list and don't call me again. Unfortunately, I received one of their flyers again in the mail. This company is worthless, absolutely worthless.

I was very pleased with the attention that was given by the Shepard family. They were very patient…read moreand helpful with making the arrangements. They understand the nature of unexpected funerals, and the bereaved's state of mind at that time. They walk thru all the steps slowly, and allow you the time it takes to make decisions. NO high pressure sales tactics, they just want you to be comfortable while you're making the arrangements. I sincerely appreciated that due to all the horror stories I've heard about other funeral outfits. The employees, as I call them "the Shepard family", all of them were as friendly as could be, alway willing to help in whatever capacity. I recommend them VERY highly!!!

This funeral chapel does not care about accuracy in their obituaries. A family member excluded…read moremyself & 1 of my sister's from my brother's obituary. (It was done out of spite) I kindly requested they correct this error, but refused since they said it had to be changed by the person who wrote it. But they posted this incorrect information on THEIR website, something that they have complete control of. Disrespectful.