These people are very empathetic and caring towards you. We took our baby girl here Monday 06/22…read more They didn't rush us, helped with the grieving. We had the option of getting her cremated in her own stall. You also have the option of picking up your urn here, or they will deliver it to your vets location. We just received our urn today 06/24. Very well done. Very quick service.

Faithful Companions was recommend by my vet 10 years ago, and I have never gone anywhere else! My…read moremost recent pet passed in the middle of the night, and I was able to take her to them for cremation. The process was simple and easy, and everything was explained in detail. A caretaker came to my car and helped me with my fur-baby. They allowed me as much time as I needed to say my final goodbyes. They are very caring and compassionate, allowing my baby to be cremated in her dog bed, with her favorite blankie. She was returned to me in 24 hours, in a very nice, carved wooden box. Faithful Companions make an extremely painful situation just a little easier with their compassion and professionalism.

We were heartbroken and at a loss with the sudden passing of our cat. Because it was nearing the…read moreholidays money was tight. After calling everywhere within a 50 mile radius if our home in Louisville we found Ohio Valley was the most affordable option. Which sometimes affordable means lack of quality. NOT the case here. The quality of service was phenomenal. The owners are wonderful. They were very compassionate and understanding. It allowed for a very hard time to be more manageable. We did not have our cat buried in the cemetery, he was cremated. Everything was done quickly and without any issues. Thank you so much! -Sneezy Smith's Family

Very peaceful & beautiful cemetery with reasonable costs. After calling all the other pet…read morecrematories in Louisville, I found Ohio Valley to be the cheapest service of them all. I thought that with the cheap price it would be in a cheap setting, but I was wrong. The place is set on a beautiful quiet farm acre away from the city and traffic that I was most pleased with in the same town that I first got my dog. Dan, the older gentleman and owner of the business was very polite and patient with me, he even helped carry my 80lb great pyrenees' body to the crematorium. I even got to watch the cremation take place. Although he operates his business from out of his house, and the pet cemetery from out of his backyard its not as bad as it looks. All in all I'm satisfied that I got my dog cremated there, I feel like its only right to cremate him in the town he was from. Total cost of cremation along with his certificate and elegant urn came about $168, its not that cheap but compared to other places that range from $200 and above in Louisville its reasonable given for his size.

I appreciate everything that was included with the service. Everyone was very nice and considerate…read morewhen we arrived and we were notified as soon as everything was ready. Thank you for taking special care of blue.

Our beloved buddy passed away a month ago. We used Lap of Love to transport him to the crematory…read moreand take care of arrangements for us. We picked him up last week and everyone was very kind, the nose and paw prints made me cry, I felt closer to him because of them. The box his ashes came in is beautiful. Thank you for everything.

I lost my 15 yr. old cat Brooklyn who slept with me every night. I'm not sure what she passed away…read morefrom but loosing her has just been so heard and I feel like part of me went with her. Heartland Pet Cremation were so kind to me during this time of loss and grief. They gave me some of Brooklyns fur, her paw print, her urn which I bought a name plate for and a lovely card which showed me that they cared and knew what I was going through loosing her. They have prepared two of my other pets through the years and I would go to no one else but them. They are just so kind and understanding. I would recomend them to any of my friends who had to go through the same thing. Thank you Heartland Pet Cremation!

Heartland Pet Cremation is there to support you when the worst happens to your pet family. The…read morestaff is by far the best. My pup passed on Saturday and they opened on Sunday just for me to bring her and make arrangements and they didn't charge anything additional. Tony was respectful, knowledgeable and made the process painless. The prices vary on the package, but I felt they were reasonable. I dropped her off on Sunday and they had her remains ready on Monday afternoon. That was a quick turnaround compared to when I previously did this for one of my other pups at a different location. Lienna greeted us when we went to pick up the remains and she, like Tony, was very knowledgeable and kind. Lienna was also willing to wait an additional hour after closing to ensure we were able bring our pups remains back home. I would give the company a 5 out of 5 star rating based on the professionalism, empathy/sympathy, knowledge and overall respect and kindness. I would recommend others to go here during their time of need for their pet family and I would return too should I find myself needing to care for my pets remains.

If I could give 10 stars I would. My pup Dexter was recently diagnosed with bone cancer and I did…read morenot want to have to go back to vet to euthanize as I had heard there were at home services. The vet referred me to Angel's Paws. Everyone was extremely caring, they explained the process and, allowed me to schedule Dexter's appointment per my schedule. The technician who came to our house brought Dexter a cheeseburger. Welcomed Dexter's "sister-dog" Hanna to stay in the room so she could also say goodbye. They did not rush through the process at all and stepped away to give privacy for my family after Dexter crossed the rainbow bridge. I was also able to order customized urn for dexter, tattoo quality paw print and nose print . I will use this service again and would recommend Angel's Paws to anyone.

Angels walk among us. We lost our beloved Bo on New Year's Eve. He would have been 15 in April…read more He took a really bad turn and since it was in the middle of the holiday season and our vet was closed, we were terrified that his suffering would be prolonged. We called Angel's Paws at 9 AM and Dr. Kate Smith arrived by 3. By 3:15, Bo suffered no more. Words cannot express how grateful we are for this incredible service. Dr. Kate's calm compassion and meticulous care was exactly what my family needed during this very difficult time. We are so lucky to have Angels like Dr. Kate living among us. With our deepest gratitude. Andy and Katie Janig.

Couldn't be happier with Pet Angel. My 15 year old dog Lulu just passed after 13 amazing years…read moretogether. We used an at-home euthanasia veterinary service who works with Pet Angel for the cremation. They have many offerings to memorialize your beloved pet. I was especially happy with Joy, the Care Center Manager. Her kind and caring personality made the experience all the more special. They offered shipping, delivery to my local veterinary office or I could pick the ashes up. I chose to pick up her remains and Joy was just as pleasant in person as on the phone. The beautiful urn box came in a velvety navy blue drawstring bag, along with the certificate, nameplate and a pamphlet for coping with grief. All of it in another sturdy navy blue bag. Lulu left behind her brother from another mother, Percy, whom she was bonded with for 13 awesome years. He's 17 now and still very healthy. When the time inevitably comes and it's time to see his sister again, I will definitely go with Pet Angel, as well as the at-home veterinarian once again. Thank you so much for taking such great care of my lil girl while she was in your presence.

Having these people handle your pet is like losing them all over again. You'll stare in disbelief…read moreat the cheap, soft Crayola modeling clay that they carelessly mashed your loved ones paw into, and deeply regret not getting an ACTUAL paw print yourself. Children's projects with the same materials come out better. They couldn't even be bothered to remove the "made in India" stickers from the cheap(est possible,crappy looking) box that they put her ashes in. You only get one go at this, don't trust your pets to these people, they do not care. Their greed has reopened many wounds in our family, don't let them do the same to yours.

Four months of waiting on my pet ashes is unacceptable. There aren't enough excuses for this. I…read morehesitantly left my Holly knowing I was told two months to pick up. Now we are four months waiting, and I'm mortified that I left my beloved animal at this facility. I can not recommend this to anyone. The owner talks all the right talk, but after being told tonight that I should not call and check again, they will call me when Holly is ready...unacceptable. Emergency out of state for 4 days and two weeks of snow/ice doesn't equate to two months past my scheduled pick up date. I'm mortified that I did not lay my Holly to rest appropriately. That is something I can not do over, but I can warn others to avoid this. Do better Affordable Pet Cremation, or simply don't put others through this horrendous experience.

The folks who own this business were the brightest lights in a miserable and heartbreaking week. My…read more14 year old kitty, Lizzie, died unexpectedly on Friday morning. First, I called a different service that said they'd call me back. They never did. I called and spoke to Deb at Affordable and the first thing she said was how sorry she was for my loss and arranged an appointment that very day to bring my kitty in. The gentleman who checked us in was just as kind and caring. He showed me how Lizzie would be returned to me and again expressed condolences. I picked Lizzie's ashes up this afternoon and was again met with kindness and compassion. I cannot recommend these wonderful people more highly

Amazing service!!! Owner is kind. Our pet's Urn was so beautiful. The keepsakes were so thoughtful…read moreand personal. Would recommend to anyone who has lost a pet. So much more personal then other places.

Me and my 2 best friends went in today to get his cat who was very important to all of us cremated…read more The guy was super nice!!! Very patient and caring. You can tell he cares and takes pride in what he does. He throws in a paw print and a few other things for no extra cost at all. Made our day.

We had to send our 13 1/2 year old dog over the rainbow bridge yesterday and our vet chose Faithful…read moreCompanion to take care of the service for us. They were quick, friendly, caring and very gentle with our baby. They even brought him home to us in exactly 24 hours. We will miss him everyday but we will always be grateful for the amazing service and support from this company.

super kind and gentle staff here! answered all the questions we had and made the process super…read moreeasy. thank you for taking care of our Mochi girl on her last earth day

ATTENTION!!! Faithful Friends Pet Memory Center LLC( Owners: Brian and Lorie Clary) 10073 Tayman…read moreDr. Union, Ky 41091 commented on my review and because they lied about everything, I am responding to address their lies. Their lies only confirmed my suspicions that something did happen to my precious Oreo.I want to tell others what really happened to my Beloved Oreo. Last year, I pleaded for days asking for proper documentation following Oreo's passing and they could not provide that. Now, they claim they can provide the documentation, but if they can provide the documentation now...why couldn't they before? My review was warning others regarding the horror of the. "Bumbling" and "Fumbling" incompetence of Faithful Friends Pet Memory Center LLC (owners : Brian and Lorie Clary), as well as Middendorf Animal Hospital (Brittany Jones and Jim Middendorf) in their mishandling and losing of my Beloved Oreo. This is what really happened...I knew something was wrong when: 1. I pleaded with Faithful Friends to give me a receipt to prove they picked up Oreo( I wanted a date). Also a receipt showing a date proving that she was cremated. I kept asking...they kept refusing. Kim, from Faithful Friends that commented on my review was the person that kept refusing to give me a receipt proving they had picked up Oreo and proving that she was cremated. She also blocked me from talking to anyone else. She, the other staff, as well as Middendorf didn't know where Oreo was or even who the driver, who was supposed to pick up Oreo. 2. I also knew something was wrong when their dates didn't match Middendorf's dates until they finally got together and picked a date that worked for them. 3. Oreo was referred to as a "Male"...my precious Oreo is a FEMALE. 4.Brittany, Jim, Brian and Lorie and staff didn't even have compassion for my Beloved Oreo to return my calls. I will be reporting them to Animal Cruelty Organizations and the Ky. Board of Veterinary Examiner. I am devastated that I still don't know what happened to my Beloved Oreo or where she is. If only I had walked back in that room and taken my precious Oreo home instead of leaving her with these people. I will never get over this. Oreo did not have a voice, so I am being the voice for my Beloved Oreo.

They are very compassionate and each time we've had to come here they have been so nice and caring…read more Definitely folks who are nice to deal with when going through something so rough. We've only been able to get their bronze package because of our budget, but you get quite a bit which is more than I can say for other places dealt with in the past. The couple of times we had to use their services we brought home our pets in a nice little tin with a clay paw print from the pet and some clippings of their fur. Wish we knew of them sooner.