I entrusted Freeman with my recovery and they didn't drop the ball, albeit me being near…read moreincorrigible. The staff went over and above and painstakingly laid the groundwork for me to walk in the hallowed footprints of true recovery. I'm now thriving in sober living and utilizing spiritual principals reinforced at Freeman to stay clean. Thank you

My brother was a patient here who was involuntarily removed-- he did not choose to leave. When I…read moreflew from Denver to retrieve his belongings, no ID was required and no one reviewed what he checked in against what was returned. A significant amount of clothing and personal items never made it back to us. When I inquired, staff claimed he verbally authorized giving his belongings away -- something he flatly denies. On top of this, we have been seeking a partial refund for his unused program time given that he left involuntarily. Despite MANY emails to leadership over several weeks, we have yet to receive a single response. Families should document everything carefully and request an itemized belongings receipt at check-in and check-out.

This is a terrible place to send a loved one in recovery. My son overdosed in here with drugs…read morebrought in by someone. They covered it up and did damage control I'm sure so we didn't bring litigation against them. I wouldn't send an animal I loved to this place let alone my child. Many many problems with this place in the short time my son was in here.

I've never been a patient at Mirror Lake, but I was recently in consistent contact with a counselor…read morethere as a friend. He constantly would break HIPPA by telling me personal details including first and last names of current patients at the time. He told me on several occasions it was common there for male AND female staff to have sexual relations with the patients. This place seems far from up to code, and little regard for the people who are in their care.

Please, do not go there! Do not send your family there! The…read moreabsolute worst care from the primary doctors, psychiatrist and med pushers! I watched women detox in their beds, soiling their cloths and spoken about terribly where clients were in ear range! I myself was able to detox without meds from alcohol and amphetamines. I kept myself upbeat and as positive as I could as I witnessed the women around me battle getting proper meds, being pushed out after 2 weeks for doing so "well". I had a medical issue and spent 72 hours with zero resolution or even appointment from the primary care giver, however the nursing staff and the daily behavioral health techs were amazing with the exception of one. Nancy who absolute should not be employed there, as she was aggressive,non approachable and judgemental as she stated this to our entire group that if she didn't "vibe" with a client she refused to care for them and would have another staff member care for them. This caused massive insecurities with many of the women including myself. The person you spend a majority of your day with sharing to the entire group that she would refuse to give care if she didn't "vibe"!!!! Disgusting! At the 72 hour mark when I absolutely needed to be seen by a medical provider other than the housing nurse I demanded to go to the ER. I was dropped off, left with no phone, no money and the hospital Dr stated I was an alcoholic and addict therefore this was my issue. He never touched me nor cared to listen to my current health condition which was the cause of my symptoms. When discharged the hospital instructed me to wait outside or in the er waiting room. I waited 1 hour and 45 minutes after discharge before I was picked up! This was not the fault of the staff person responsible for picking me up, it was due to the fact they are under staffed. When my husband and I spoke with admissions our number 1 concern was my safety as well as being sure there would not be any men in the house, which i was promised numerous times there would not be. This was a lie, each night with the exception of 2 out of my 8 it was a man, a large man. When I addressed this concern with the higher up, I was told they were professionals as well as GAY! WHAT??! However, this gentleman is married to a daytime BHT at the same house and recently had a baby together! My addiction and trauma was due to a man from my past.. I did not sleep, even though we were demanded to go to bed at 10:30pm..as they call LIGHTS OUT! Doors unlocked, no security on property. When I addressed this I was told we were in the middle of nowhere and noone would bother us! Wouldn't you think it would be the opposite?! After 8 days of pure hell even while I gave it my all, I discharged myself and was driven off property to the "admissions" parking lot. When my Uber wasn't able to be arrive for over an hour the supervisor called the BHT who transported me and told her to drop me off at the love's truck stop 5 miles down the road. When I advocated for myself with disbelief that they would demand her to do this, they then offered for me to come back to the original ranch house and wait there! The BHT was extremely supportive of me and waited for my Uber to confirm a pickup time which was 1.5 hours later! A truck stop..the number 1 sex trafficking location in the world..I was left there! Overall Uber nor lyft could not pick me up because it was so far out of the way and no drivers were available. After 3 hours at the truck stop I hitched a ride with a husband and wife in the back of their truck (bed of their truck) on the interstate 13 miles away to the closest motel to the love's trucks top which my husband booked for me. At 10 o'clock at night! A truck stop, then in the bed of a strangers truck to attempt to get to safety! My husband drove 10 hours to come get me because airline tickets were 900 dollars..we are still currently in the car driving home back to the safety of my family in Florida..thank god! Please, please I beg you do not go there or send your family there! The worst experience of my life..and if that doesn't keep me sober NOTHING will! Again Nancy the non licensed Behavioral Health Tech who is a recovered addict who DID NOT ATTEND ANY TYPE OF REHAB is an awful disgusting person! Awful! Shame on you and I pray to my higher above you lose your job so you no longer have the power to intimidate and torture women who are fighting their hardest to get and stay sober! You're a trigger and you should never ever be allowed to work with human beings or animals for that matter ever again! Kristin, Trinity, Margarita, Heidi, Candice, Tabitha Elisa,omg Claire, Dan, Mitchell, Kathy Stevie,Scarlett, Amber,Destiny, Jordan, Elise, Daphany, Sarah god bless you all, you are why I made it as long as I did! My your lives be filled with joy, blessings and all the love you deserve! You are special people and the world needs more of you! Brandi, get a new profession!

I left The Ranch and attempted suicide two days later. A requirement for stay was to stop taking my…read moreanxiety medication. Most of my clothes were taken away when I arrived and they were items I was told over the phone that I could bring. I had to cook my own meals plus a dinner for the entire house which was 20 girls plus house mothers. This is a lot for someone who could barely function and required treatment. I was there for 10 days and not allowed to make phone calls. None! The therapist told my husband I was not doing well and needed a higher level of care. He then left for the weekend. I was nearly catatonic and could barely form a sentence. I tried talking to the house, mothers, a nurse, the doctor, therapist, and the head therapist and I could not get the help I needed. I'm still being treated for PTSD from staying at The Ranch and it has been seven years. The only time I felt safe was my last night in the infirmary before I left. This is not a place for someone with any sort of mental disorder. It is more of a recovery center for addiction. It is a holistic approach to healing. Please read reviews carefully before you go. I was struggling from grief, depression, and anxiety. I was desperate and didn't know where to turn. I thought The Ranch was my answer and it was almost my ending.