I highly recommend Kai E for your massage! He's caring, he listens, he wants to make sure your…read moremassage is experience is exactly what you need. He's never in a hurry and is an excellent masseuse!

I booked a 90-minute massage early this morning and left with plenty of time to arrive early. I…read moreunexpectedly got stuck behind a train, immediately called the business, and let them know I would be late. What followed was one of the most frustrating massage experiences I've had. SCHEDULING & PRICING I booked a 90-minute massage, but was told on the phone that their "90-minute" service is actually closer to 80 minutes after changing/prep time. Because I was going to be late, I asked to simply change the appointment to an hour and pay for an hour. I was told I could shorten the massage, but I would still have to pay for the entire original appointment because I had "reserved the therapist's time." I accepted that rather than argue first thing in the morning. THE MASSAGE Before starting, I specifically said my priorities were my neck, calves, and feet. Those areas were essentially ignored. I paid extra for deep tissue. The pressure wasn't remotely deep tissue and barely qualified as a firm standard massage. I also paid extra for cupping. What I received consisted of small suction cups being lightly moved/scraped across my skin and was nothing like the cupping treatment I expected from the upsell. The therapist disappeared for noticeable periods of time, including roughly five minutes at the beginning. I confirmed with her that I wanted to stop after approximately 50 minutes because I had already accepted that I would still be charged for the original appointment. In practice, I received roughly 45 minutes of actual massage time while being charged for approximately 80 minutes, plus the additional services. CHECKOUT This was probably the most frustrating part. Despite receiving roughly 45 minutes of massage, checkout was based on the full scheduled service and the screen showed a total around $220, with suggested tips around $50. When I questioned why I was still being charged the full amount, the response was essentially that I had to pay for all of the therapist's reserved time regardless of how much massage I actually received. I manually entered a $25 tip rather than tipping based on services/time I did not receive. I had also signed up for a discounted package/subscription in connection with the appointment, which makes the entire experience even more frustrating. BOTTOM LINE I walked out having spent somewhere around $175-$200+ including the add-ons/tip, received approximately 45 minutes of an extremely light massage, did not receive meaningful attention to any of the three areas I specifically requested, and was charged based on substantially more treatment time than I actually received. The front-desk interaction was also unnecessarily rude and dismissive when I tried to resolve what I thought was a very straightforward billing issue. I understand charging someone for a late cancellation or protecting a therapist's scheduled time. What I do not accept is charging me for the full appointment, shortening the actual service dramatically, charging for add-ons that did not resemble what was advertised, and then presenting tip suggestions calculated from that total. Because the front desk was unwilling to meaningfully address the discrepancy, I will be disputing the applicable charges directly with my bank and providing them with the appointment details, receipt, timing, and services actually received. Two stars rather than one because I did technically receive a massage. Beyond that, I cannot recommend this business based on my experience.

Needed a massage badly and I had been here pre-covid. The place has grown since I was there last…read moreand I was a little surprised that it looked locked up. I thought, okay the White Bridge area must have got rough. However, the experience itself was absolutely wonderful. My masseuse Nicole was welcoming w/ a beautiful smile, thorough and kind. She was very careful to make sure that I understood that my comfort level was paramount. I loved the ethnic music, the candles and the serenity. Nicole herself was firm as needed and gentle when asked to be i.e. responsive and respectful. I felt safe, nurtured and yes, I will definitely be going back.

Lindsay is super wonderful. She adjusts the massage techniques to best serve me at the particular…read moreappointment. Simply wonderful!

I feel like it is very well known that The Lotus Room is a 5 star establishment - they have won the…read moreNashville Scene's Best of Nashville award for Best Massage several years in a row! I have also had an amazing experience there. I have seen a few different massage therapists and all have been excellent. I am currently going to Melissa - she does a wonderful job and checks in throughout the session about pressure, comfort, and reminds to relax and breathe. If massage is a regular practice for you, the membership option is really good! I have been going to The Lotus Room for several years now and will continue to return for many more.

Wow! I've tried a few massage spots in Nashville now, and The Lotus Room is definitely my favorite…read moreso far! You'd have no idea it was located on the busy 21st Avenue. The space is incredibly calming, and you can tell so much intention went into the design and layout. The receptionist was incredibly nice and helpful. I honestly felt right at home! I also appreciate that they have parking available. I did the 45 min. Vedic Head Massage with Austin and it was amazing! They focus on your scalp, face/jaw, neck, shoulders, briefly the arms/hands. I personally have a lot of jaw and face tension, and have been trying to find a place that offers that type of massage. Thank goodness for The Lotus Room! I will definitely be back.

Toby is a gifted and extremely professional massage therapist. I have known very few massage…read moretherapists who really understand how to help clients get free of pain. He is an excellent massage therapist and has given me great education on how to maintain my body without so much pain.

The massage was painful and I had to ask him to back off 4 or 5 times. I also was only given a very…read morethin sheet with no blanket so I felt cold and over exposed. I was quite uncomfortable the entire time. I booked and specified at the start that I only wanted a relaxation session but this was the most un-relaxed I have ever felt in a massage. He told me at the end he did deep tissue because didn't actually look at the books and he just assumed that is what I wanted (he said only 2% of people ever book relaxation sessions). As a former massage therapist, I can tell he knows his body mechanics, but this was not a good experience for me and I wish I had gone somewhere else.

Full disclosure I have not ever been to an Asian foot massage parlor much less massage parlor…read morelocated in a strip mall. I apparently I have been missing out. My shoulders have been up around my ears for most of 2020 but going back to get a massage was very low on my list of pandemic priorities. Unable to yoga or stretch or foam roller The stress out of my back, I finally caved and went in to inquire about services (they don't have much of a web presence and I wanted to know if it was clean, so I popped in). It's definitely clean and there were no other people in there so I figured with the stars aligning, was time for me to get massage! There's a small seven chair waiting room, a cash register protected by plexiglass and everyone on staff was wearing masks. There were multiple layers of area protections and they required you to keep your mask on while taking your shirt off. The woman who greeted me explained all the massage options and I opted for a massage bed in a private room versus a chair massage which is something you see at airport massage parlors a lot. Their service menu is definitely weird and not very informative. It's much easier to talk with them than to try to figure out what you're getting while you're just in the waiting room. When they take you into the back, you can see the individual areas, so my recommendation is just getting a short massage or foot massage and get to know the place and then the staff will work with you for your next visit. The woman who did my massage asked a few times how she was doing for a pressure. She clearly knew how to squash the stress out of my back. I felt like a 45-minute massage was ample time to work out the massive adhesions in my shoulders. I absolutely feel like 90 minutes would be totally worth the money if you're looking for the Oliver experience. I'm generally not the fan of deep tissue massage and masseuse walked the line of swedish massage and deep tissue massage. I could feel adhesions coming apart and getting more mobility but it wasn't the kind of crippling pain they can sometimes put you in with elbows in your spine when they really want to be aggressive. It wasn't really any kind of pain. I'm huge wimp. They had a lovely wrap up with different temperature oils and heated cloth to make you moisturized but not slick like a baby seal. Kudos to them for doing a hair towel wrap prior to putting on any moisturizer. I'm less enthusiastic about foot massage in general but I'm going to give it a whirl - I promise to report back. Oh, and those signs about not soliciting prostitution that folks have posted in their reviews, those are real! Bill Belichick has absolutely ruined the strip club massage parlor for the rest of us! PROTIPS: Appointments are by no means required. There's a sign at the desk asking that you tip in cash. Prices are generally about a dollar a minute. Ask for Tina ....she's awesome!

So incredibly relaxing. I was hoping they did full body massage but it doesn't appear so. We did…read morethe 30 min foot massage and it was great. You start with a foot soak, then massage, and it finishes with hot stones. Chairs were comfortable, ambience was peaceful and massage was well done. No complaints.

I was very stressed and stiff after a long 500 mile drive to and from Atlanta, Georgia. And it was…read moreraining the whole way. A friend suggested that I visit Cookie's Midtown Massage. I called and was greeted by a very pleasant woman who had an accent. It was very easy to set up an appointment for a one-hour deep tissue massage. Draping was optional, so I was able to fully relax. Cookie, the masseuse who tended to me, is very very good. She has six years experience both in the US and overseas. After about 30 minutes or so, I was so relaxed I dozed off! But, she let me snooze...lol. Very nice, private studio with table. I strongly recommend Cookie's Midtown Massage!

Ive seen cookie several times over the last year. Every visit was a pleasant experience. Location…read moreis private and clean. Cookie is beautiful and kind, she provides a professional and relaxing massage. Very easy to schedule appointments. Recommend to everyone!

sunny massage is the best massage, i got a massage over there and the workers there are really…read morenice, i will come back!

If you're looking for a no-frills, affordable massage, this is your place! I've had a couple of…read moremassages here and the staff is kind and friendly. I noticed they also have the bars on the ceiling as well, I'm assuming if you want the masseuse to walk on your back? Anyway, the masseuse will get up on the table to really use their full body (nothing inappropriate!) but also they will communicate and ensure that they are applying the pressure that you want. I think my only critique is she spent a lot of time on my back and I wish she would have evened it out a bit to other parts of my body as well.

I had the time of my life at spavia yesterday. I felt like my relaxation was priority and my…read moremassage. Therapist listened to me and helped explain what was going on with my body that I found fascinating and so helpful as well. My facial was incredible and I have never felt so relaxed and pampered I'm already counting down the seconds until my next appointment!

As soon as you walk in, you're made to feel welcome. I love that you have robes and slippers with a…read morecozy lounge to wait for your service. The massage with Sherondia and facial with Gabby were both fabulous. I'll definitely be back.