What a great spot. Lovely ambiance and nice outdoor area…read more We only had coffee, which was great. All the bakery items looked fantastic and delicious

Gotta have the cinnamon bun!! And... make sure it has the…read moreicing on it!! Great coffee too

Lovely experience! That "Don't panic, we have bannock" banner drew us in from the highway so it…read moreworks! Started off with delicious Saskatoon berry lemonade and three plain bannock. Then came back for a dozen to take home - 5 plain, one Saskatoon berry (my fave), 2 venison & cheese, 2 maple, 2 blueberry. Worth the stop!! Heated these up in the toaster oven and they were chef's kiss perfect, especially the Saskatoon berry one.

Grabbed a delicious lunch for takeout. We ordered 4…read moredifferent types of tacos (beef, chicken, venison, and salmon) which was definitely too much food for 2 of us. Generous portions and the bannock was so good! Service was friendly and helpful with recommendations for everyone coming in to order.

* Sad bakery * This…read morespot made me sad. Do you know the type of bakery where you look at everything and think, "Oh, this COULD have been good if they just...." This is one of those places. I looked at the baked goods, and had a lot of those thoughts, so I opted to skip those and try a bunwich as the Portuguese buns looked like the best thing in the display case. It was priced high for a small bunwich (a bit over $5). The turkey slice was the processed turkey roll supermarket type. Ugh. The cranberry sauce was overly sweet. Overall very disappointing and bad value. Photo: http://www.yelp.ca/biz_photos/matterhorn-bakery-ltd-westbank?select=7Qgr_oxh-DpY4P8KK2tyyQ#7Qgr_oxh-DpY4P8KK2tyyQ

You should be ASHAMED of how you treat your employees! I am not going to mention any names but I am…read moresure you very well know who I am talking about. Calling her names, throwing things at her, forcing her to do things that she was not comfortable with, and then when she quits you tell her "we would have appreciated it if you didn't waste our time for the days that we trained you. We tried to give you a chance, but oh well.." The community now knows about this and the word will spread very fast!!! No one should support any kind of business who operates this way, whether the food be good or not. Shame on you Matterhorn Bakery!!!

Really great Americanos. Hard to go elsewhere. But all things at Bliss are very expensive. The…read moresquares are delicious but rather small and very pricy so, consequently, we seldom indulge. We'd purchase the pastries more often if they weren't so expensive because they are tasty. But we've seen some similar items at other coffee shops and they have been up to 30% cheaper. But the biggest thing is the size of the items. Too small to split in two.....

Rant to Bliss Bakery & Bistro in West Kelowna My husband has…read morebeen in the hospital since January 6. I thought I would get a little something for him on Valentines to brighten his day. I bought a beautiful large heart shaped cookie at Bliss Bakery. It was decorated beautifully with little icing roses and colored lines of icing. I took it to him today in the hospital. He took one bite and the look on his face was pure disgust as he spit it into a napkin. I tasted it and it was awful. Completely dried out and it rancid tasting. I will never buy from this bakery again. I just hope it doesn't make him sick. Thanks Bliss Bakery for making my husband's Valentines NOT so special!

While visiting Kelowna, I went to my regular spot. This time, I ordered the Pumpkin and Matcha…read moreLatte to enjoy in the café, along with a Maple Pecan Cube Croissant and an apple to take out. The pumpkin cake featured dark chocolate, a sable base, pumpkin pie custard, and passionfruit cheesecake. The pumpkin pie custard resembled the filling of a pumpkin pie and was covered by pumpkin-shaped chocolate. The passionfruit cheesecake layer was not very dominant, allowing for a well-balanced combination with the pumpkin pie custard. The sable base complemented the dessert perfectly. The apple dessert featured apple-lime compote, yuzu mousse, a white chocolate shell, and a sbrisolona cookie base. The apple-lime compote was tangy, but it blended well with the yuzu mousse, making it seriously delicious. I usually can't handle tangy desserts, but I enjoyed this one; it was that good. The sbrisolona cookie included almonds (or possibly other nuts), which added a great flavor as well. The maple pecan cube croissant was very delicious, too. A notable point was the filling; the maple flavor was delightful, leaning slightly on the sweeter side but still so good. The maple drizzle with pecans on top of the cube croissant made it even more delicious. I highly recommend this item! Without visiting Karat, my trip to Kelowna wouldn't be complete. I can't wait to visit this bakery-café to try different items.

Love the vibes here! Outside is adorable and as soon as you walk in you greeted with friendly faces…read moreand LOTS of yummy treats! You can sit down and eat there or take it to go. Prices are high but it's worth every penny!!

On the pricey side, but worth every dollar…read more While in Kelowna, we went to this location and the other, and tried a variety of pastries and chocolates. Although the macarons were good, the best I've had were at Bon Macaron Patisserie in Vancouver. However, the other sweets were outstanding. I highly recommend the Moulin Rouge (flourless mousse cake) any of the chocolates that include caramel, and the cherry ganache (candy). They also had mille-feuille, which is made of thin layers of pastry with pastry cream in between. It blew my mind. Service was okay. The young women who worked in both places were super busy and a bit impatient. As far ambiance goes, everything was bright white and clean. Expect a line.

Visiting Kelowna, I found this cute bakery beside Orchard Park Shopping Mall. They offer various…read moretypes of cakes, baked goods, sandwiches, cookies, and chocolates. I ordered the Supreme Croissant, NYC Toffee Roll Praline, and London Fog Tea to eat in. I also got a Croque Monsieur, Millefeuille, and Cruffin for take-out. The NYC Toffee Praline Supreme Croissant was very delicious. The dough was crispy on the outside and nicely moist on the inside. The filling was very flavorful, and I highly recommend this item. The London Fog Tea was okay and paired nicely with the croissant. The Croque Monsieur was very tasty, making it a delicious savory option. The Millefeuille had a wonderfully crispy pie crust, and the cream was perfectly sweet; I really enjoyed it. The Cruffin's filling was very flavorful, although the dough could have been crispier. Nevertheless, it still tasted very good. Overall, I really enjoyed visiting this bakery-cafe. It had a cute ambiance and many options for cakes and baked goods. I would love to try their cream puffs or other cakes next time!

If you have a cake in mind and want to have something created this is your place. I love her…read moreability to make a vision a reality. Her color sense is fabulous and she is super happy to create the cake of your dreams. So glad we found you. You will forever be our go to cake designer. Birthdays/weddings and she also does macaroons and cupcakes. She is closed Sundays but you can pickup Saturday before noon.

We got these cupcakes made for a babyshower this past weekend they were terrible. I've never made a…read morecomplaint before - however we paid 130$ for 40 cupcakes and they were not even close to worth that amount of money. To start, the size of the cupcakes were quite small and all of the cupcakes were different sizes. The cupcakes were dry and the lemon filling was the only part that had flavor and the blue velvet first off looked green, was dry and did not taste like blue velvet, or any flavor in fact. The icing was suppose to be buttercream icing and it tasted like lard. Out of 40 cupcakes 28 were left over... And the few that were tried ended up in the garbage as they were that bad. We called the cupcake place #sugarsweetcupcakes and explained our situation and the lady stated "I'm sorry you feel they were not good...people rave about my cupcakes. The blue velvet looks green and its Italian butter cream made with real butter" I'm sorry you didn't like them.... Was also said very sarcastically. Sometimes things don't work out the way they are suppose to, however the customer service at this cupcake shop is unprofessional and disrespectful. I would not suggest this place to anyone after this terrible experience! I would have given this place a 0/10 but I had to put something or I couldn't give a review.

Best Bakery I have been to in Kelowna…read more First off, the staff. The staff is exceptional. So friendly, make you feel like they appreciate your business, make suggestions as to what to have. They all make is a delightful experience. The baking.... yum. We were doing some house renovations nearby so literally went here every day for ten days. I would pop in to Starbucks for my coffee and then get a treat here. Everything we had was delicious - the peanut butter cup (yum), cherry almond bar, peanut butter cookie....... tonight it is Saskatoon Berry pie. Also bought a few loaves of Sourdough. A really wonderful bakery and if you are in the neighbourhood, and even if you are not, it is worth the trip.

When I pay$30. for a cake, I expect to see some cake, not just a lot of whipped cream. I might as…read morewell have bought a muffin for the amount of cake I got. And when I pay for said cake, I don't expect to be asked for a tip on your point of sale terminal. You hand me a cake, I pay for cake, I bring cake home. Period. Everything at this bakery is expensive compared to other bakeries. And you can't tell me you make everything yourself...a lot of it are things you bring in from outside.

Everything was wonderful ...... service....food.... atmosphere !!!…read more Prices are great !!! Home made food !!! Delicious !!

Their Food is absolutely flavourful,amazing, cooked perfectly ,and huge portions!!! We have had…read moreeverything on the menu!! Prices are reasonable too!!! Always good!!! Always fresh!!! Love it!!