Never go to superstore, use walmart instead. When me and my friends went to superstore we saw how…read moremessy these drink sections were, so we decided to sort every single one. Which took about 2 hours. And when we got back the next day we fix the bottles that were messed up, a woman with a pink jacket (worker) practically yells at us and she starts being really rude to us like she doesn't care about her job because "it's a dump box" and then she kicks us out because apparently we made a mess even though we made it look cleaner. In conclusion walmart is better

Today I went to my Superstore again to order my meds. I…read morehave nothing but the utmost respect for the pharmacist managing it and her dedicated staff. Here are just a few of her qualities: She has the ability to accurately interpret prescriptions, knowledgable, kind, patient and very professional and patient orientated. If you have an allergy to a certain medication and it is prescribed by mistake, she and her team will not fill the prescription. Her team is alert, friendly and very hardworking. I also got the most amazing service from the man at the fish department, I musts have looked surprised, I suppose I was, as good and great customer service is just not a thing of the past. Then to top off the incredible experience when I got to the cashier, wow, I have been taken care of by Leslie a few times, she has the Smile one will never forget and it sends you off in the best mood ever. Thank you Superstore staff, all three department were shining today.

This store has superior selection, quality, and presentation of fresh goods, as well as generally…read morehelpful employees, compared to nearby Walmart and Superstore competitors - as one would expect from its higher pricing. However, it is seriously lax about Covid19 precautions. Unlike Walmart and Superstore, it does not regularly clean shopping baskets between uses, instead just providing a station for customers to disinfect the handles themselves. Most do not. The interiors of the baskets are visibly filthy. The lineups of customers waiting for checkout are placed so that close contact with shoppers moving between aisles cannot be avoided. The employees working on the shelves often linger in the middle of the aisles, so that one cannot pass them without close contact. The self-checkout machines are poorly programmed - if the customer makes a keying error, there is no delete or backspace option, and assistance from an employee must be summoned - which wastes employees' time, and causes unnecessary close contact between customers and employees.

Been going there for many years and still my favorite grocery store! The freshest produce and meat…read moresections.Just recently discovered the best cinnamon buns ever too.Ordered a Black Forest Cake for my sisters bday last week- was amazing!! Thank you so much for everything ( except maybe increase in waistline- haha!) Wishing you continued success for many many more years

The butcher and the bakery are by far better and more economical than urban fare. A hidden gem in…read morethe mission! The cookies are amazing

I visited this shop few times. It's a great stop to grab groceries, they also carry organic…read morechicken. The one negative thing is that the staff at the till is somehow dry. Recommended though.

Been there many times on my trips to Kelowna and always had a great experience! Welcoming staff and…read moregreat pricing on all their foods and goods. Couldn't have been happier.

Over the past six months I have had to take back two items because they were no good. Both times I…read morereceived the same response. I drove fifteen minutes to show them the liver I bought, the day before, I cooked and it turned very green and made my dog unwell. The employee, who was wonderful, called for the manager or meat manager and when they arrived they just blew me off. I went out of my way to make sure no one else got sick and that is the response I get? The same thing happened six months earlier when I returned some lobster that made me sick. Just for reference these are the only two items I have taken back to a store in my life. Overall the employees are wonderful and the management, that I met, are horrible. Please post a sign returns are unwanted and we don't care!

Terrible. Bought an onion, had freezer damage obviously from transport. Made complaint, they…read morebasically told me to get stuffed.

Very good store for organics or conventional items, prices are middle range, but reasonable. Their…read moremeat department is one of the best in Kelowna with a large selection of free range, specialty and wild meats, turkey (JD farms, yum!), chicken and salmon (wild sockeye - excellent). The produce department is usually well stocked, and the prices and selection quite good. They do support local and BC products. They have a large health and vitamin selection. As a frequent shopper I enjoy their loyalty program, every once in a while I get $20 off. They usually have good weekly sale items on a variety of everyday and specialty items. Helpful, attentive, knowledgeable staff. Convenient highway access with a medium sized, free parking lot. The thing that pushes them to 5 stars for me is their community support. Not only do they provide donations, etc. they have a room that they share with community charity groups free of charge - now that is easily worth a star.

Choices is a grocery store that gives you the choice of conventional or organic products. (I…read moreprefer organic.) http://www.choicesmarket.com/stores.aspx?store=8 I like the prices here.

When it comes to indifferent staff this overpriced joint takes first prize. Their deli department…read morewas absolutely awful. Roast beef, hams and cooked poultry products looked like they were ready for the garbage can ( a while ago ). Obviously no qualified supervision, the two younger staff members completely ignored me while they continued their conversation. I did pass my observations on to a management associate who gave me the distinct impression he wasn't interested. I guess Jimmy Pattison ( the owner ) is quite content to offer dried deli products in this high priced store.

I've always liked the Urban Fare from the first one that opened up in Vancouver to this one in…read moreKelowna. Today we come for breakfast after a nice walk from the Hospital. Our search brought us here. It's comfortable , has a good vibe and the people are very friendly and professional here. I almost feel that the service here is better than the ones in Vancouver. Could it be Vancouver has become snobbish? Quite possibly. I understand now why I have so many rally sport friends who like living here. Close to nature. Great roads to drive on. Knox hill climb etc etc.