Daniel went above and beyond to help my husband for an event he needed a formal shirt and tie for…read moreon short notice. Entered hoping to find something good enough, left with the perfect look and completely prepared (he even ironed the shirt for us!) ... Thank you, Daniel!

Over the past two months, I've had two weddings, and each time I have worked directly with Bradley…read moreand Vince. They made the process stress free and always helped me out with any alterations or questions I may of had. If you ever get a chance to work with either of them, I highly recommend it! Overall, five stars, can't thank them enough

We were helped in-store by Vanessa and she was phenomenal! There was a bit of damage to a floor…read moremodel, and we would have challenges with shipping, and she was immensely helpful in navigating it and figuring everything out!

Would like to speak with ladies that have taken care of me in the past. You cannot speak with store…read moredirectly. Neither person reaching out. Talked to Jermaine at corporate and will not connect me. I'm done..quality and customer service are awful. Consignment here I come!

I love Sophia's! I am so happy this was my first (and last) stop. The group of girls on staff here…read moreare absolutely wonderful. Cassy helped me find my *perfect* wedding dress. As a first time bride, I didn't fully know what to expect, and honestly the whole shopping for a wedding dress thought seemed pretty daunting and overwhelming to me. I figured I would go with my mother to just look and hopefully see a few dresses I liked, and then go back with my bridesmaids to officially lock it in. Before my appointment, Cassy looked at my Pinterest board to get an idea of my style and had five dresses ready for me to try on when I arrived. Ok, so that helped TREMENDOUSLY since I figured I would be overwhelmed sifting through the racks. Cassy was incredibly intentional throughout the entire process and made me feel so comfortable. They even have portable fans in the dressing rooms in case you get hot while trying on dresses (me!). As I tried things on, Cassy paid close attention, listened, asked helpful questions, and gave me ideas that guided me along the way. My appointment was set for two hours, but we went over and I never felt rushed, which I really appreciated! A couple of weeks later, I came back with my bridesmaids and officially said yes to the dress! After that, they took my measurements and sent them to the designer to make my dress. The dress was made and shipped to the store within about five months. When it arrived, they called me for a dress reveal and wow, it felt like seeing it for the first time again. I can't give Sophia's enough praise for their outstanding service, attention to detail, and excellent quality across the board. I highly recommend this bridal shop! Bonus: They also have prom dresses, off the rack dresses, and more.

I had the best experience at Sophia's, my stylist Allie (I believe it was Allie) was OUTSTANDING…read moreand really and the experience perfect. I booked my appointment roughly 1 week before and had no problem getting in. I received so much welcome and support from the Sophia's team before even stepping foot on the property, they sent welcome videos, called to chat about my preferences, and let me add people to our group last minute. Also, they have a wide range of dresses in a very reasonable budget - coming from Chicago, this is a huge benefit because wedding dress prices have gone crazy over the past few years! Sophia's was my first and only stop in my dress hunt. Allie worked with me and my family to pull out different styles of dresses based solely on my preferences. She never pushed me to go beyond my budget, style preference, and she was the biggest hype girl! My group loved her and I give my highest recommendation to anyone booking an appointment at Sophia's. She made sure to give me time and attention as a bride while meeting the needs and excitement of my group as well.

Great staff, they are really nice and helpful. I went to buy shoes and came out with shoes.read more

They accepted my order and then put my money back and cancelled my order 3 times....3 TIMES! I…read moresuccessfully ordered a pair of crocs about 3 weeks ago, then tried to purchase the same pair using the same Debit card.

It was a wonderful experience with an amazing staff. I was able to try on many dresses and finally…read morefound the perfect one for me. This is definitely a place worth visiting!

this review has nothing to do with the dresses but the customer service. I put my name on the…read morewaiting list at 3 and told the wait was 2 hours which was lengthy but to me worth it thinking of the selection. drove around aimlessly for 2 hours waiting and finally decided to go in at 5:10 to check in on the time only to find out they closed early at 5 which they never informed me of at 3. they had no intention of calling to say they were unable to fit me in. i could've been waiting another hour completely oblivious. i was then told my place on the waitlist wouldn't mean anything if i tried the next day. overall disappointing i wish i just would've had the communication or that they would've had the decency to warn me on timing, or help me figure out a time for the next day. a bad 2 hours wasted.

I like most of the products I've ordered. However, some of the sizing isn't available (socks) and…read moresome items aren't made for taller women (The One Jogger max length is 29" and not long enough for my wife). Since I don't live near a store, all of my shopping is done through the website. Some of the sale prices can be really good. However, if you're expecting the item to come within a reasonable time, you'll be disappointed. TEMU ships faster. I'd love to give 5 stars, but the shipping time dampens my excitement.

I love these leggings!…read more I had seen Fabletics advertised online but I really wanted to try their leggings on in the store before buying. As soon as I put a pair on in the dressing room, I wondered why I hadn't found these sooner?! The employees were very helpful. I signed up for their VIP program which made my first two pairs of leggings $24 + tax. I couldn't believe what a savings it was. The employee explained the VIP program to me very clearly. It doesn't charge you each month unless you want it to. If it does charge you, the money you're charged basically goes into a savings account for you to use at a later point in time on a Fabletics purchase. To skip the monthly charge you simply open the app at the beginning of the month and hit skip. I went back a couple of weeks later and bought two more pairs of leggings and being a VIP member I got a discount. The store itself was already having a 40% off sale but VIP got 60% off. I wear my leggings around the house, to the gym and to run errands. They're super soft, super comfortable, they wash well (I lay them flat to dry) and they stay put on me (no constant yanking them back up like you have to do with some leggings.)

When looking up their website, it clearly states that they like for you to schedule an appointment,…read morebut it also says that you are welcome to stop in. I tried to walk in just to see their selection and then I would schedule an appointment if I saw something I liked. When I called while I was sitting right outside the door in my car, they would not let me in.

I did not have a good experience at Bella bridesmaids - they were extremely pushy and the whole…read morething felt so rushed. I brought three of my friends with me to start trying on dresses and get a general idea of what color pallet I want for my wedding. We were assisted by a woman who did not introduce herself , and I explained to her that I wanted to do mismatched shades of rust/terracota and allow for my bridesmaids to pick dress styles within those guidelines that they love and feel comfortable in. We began the appointment trying to nail down the exact color pallet and fabric textures. I tried to explain that I don't exactly know what colors I want but I want my friends to find dresses they like, which could dictate what final colors we end up with. The woman helping us did not allow us to start looking at dresses on our own until we had our colors set. She kept asking me what color I wanted to "put each girl in" which rubbed me the wrong way because I tried to make it clear that my main goal is for my friends to feel comfortable and beautiful while still looking cohesive. We also were continuously made to feel stupid for not knowing exactly what the fabrics were called or what the colors were. Once we decided on colors, my friends were able to start looking at styles. Because now they were constrained by colors, their options were very limited. Each person was also not allowed to stray from their "assigned color" even though this appointment was meant to be an initial design consultation and getting a feel for dresses. Some colors had only 1 or 2 dress options in the store to try. The whole time it felt like they were just trying to make an immediate sale and didn't care about how our experience was going. Granted, our appointment was 4:30-5:30pm on a Friday, but the whole time it felt like we were being rushed out of the store. If they do not want to see customers on Friday evenings they should not make appointments at this time. The last major issue is the "size inclusivity" that Bella seems to preach. The friends I brought with me had a hard time finding dresses that they could actually try on because most of the dresses on the rack were very small sizes. My friends are not "plus size" but were just looking for slightly larger sizes than were available. They claim to have dresses in size 0-32, but there were hardly any dresses in larger sizes that we could try on. Overall, this experience was terrible and my friends and I left the store feeling disheartened and frustrated. The next day we went to David's bridal and had a much better experience. While the dresses at Bella were pretty, the customer service did not make it worth it.

Terrible customer service. Their return policy online does not match their return policy in store…read more You cannot return on Sunday if you purchased via PayPal. They will only offer a gift card while the website states otherwise. Their website says if you pay via PayPal you get a cash back. Hannah states she is the GM and there is no one above her but to call customer service. That is a lie. I don't work in retail and know there is a regional or district manager above a store manager. I called customer service and they want me to drop it off at a fed ex location. This issue was not rectified in a way that best suits the consumer. I'll never shop JD again.

Recently went in with my son, they didn't have the size we needed. Salesman didn't hesitate and had…read morethem ordered and delivered to our house within 4 days. Cannot say enough good stuff about this place.