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    Fort Bend Heart Center

    2.9 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Hillcroft Medical Clinic Association

    Hillcroft Medical Clinic Association

    2.4(39 reviews)
    2.4 mi

    Poor customer service, billing errors rude staff and failure to issue timely refinfs…read morerefunds. I was asked to pre pay for a procedure. After the insurance paid the doctor I was due a refund per my EOB. My insurance company called and stated I owe zero. I am still waiting for my refund of $218.62. I have called and sent emails to Melissa Walker who is over billing..

    My recent experience with this rheumatology provider was extremely disappointing, especially given…read morethe seriousness of the symptoms that brought me in. I want to be fair and acknowledge that his bedside manner and demeanor were initially great. However, the undertone of his comments became dismissive--especially after he noticed one of the medications I am taking. From that point forward, the interaction felt biased, and I did not feel taken seriously. During the appointment, it felt as though labs were ordered just to order them rather than out of genuine concern for my condition. The documentation placed in my chart afterward was also inaccurate--listing exam components that were never performed and marking certain findings as "normal" even though he verbally stated otherwise. I was told I would receive a call with my results within three business days. Instead, the communication that followed was disorganized and frustrating: * By the fourth day after my appointment, I was told the provider was not available, even though my results were already visible to me. * I then spent the entire weekend feeling sick, anxious, and without any guidance. * On the fifth business day after my appointment, I notified the nurse that I was unwell. Rather than asking about my symptoms or attempting any form of triage, I was simply told the doctor was "very busy" and would call me back. * By the sixth day after my appointment, I was informed that the provider had taken on two other patient loads and was scheduled to be out for an extended period--meaning he never reviewed my results at all. My concerns are straightforward: * Why wasn't my health taken seriously when I reported I was feeling sick? * Why tell a patient to expect a call within three business days if you know you will not be available? * Why dismiss legitimate symptoms during the appointment? * And why, after nearly a week, had the provider still not addressed my abnormal labs? Not only address them, but he hasn't even REVIEWED THEM! I am now left anxious, sick, and without direction, despite placing trust in a specialist who promised follow-up but did not provide it. This level of inconsistency and lack of urgency is unacceptable in rheumatology or any specialty care.

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    Hillcroft Medical Clinic Association
    Hillcroft Medical Clinic Association
    Hillcroft Medical Clinic Association

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    Reddy Cardiac Wellness & Diabetes Reversal Center

    Reddy Cardiac Wellness & Diabetes Reversal Center

    2.6(5 reviews)
    3.3 mi

    The office waiting area is not appealing. It feels like you're in line in an undeveloped country…read more I waited 45 minutes to be seen, so I left. I won't be back. I'm looking for an office that looks professional and well-cared for. In Dr Reddy's office, the phlebotomist room was in the waiting room - it was sectioned off with portable walls that were open at the top. I could hear patients giving their names and personal information to the technician. So, they had no privacy. It looked like a make-shift effort to add a phlebotomist room because they didn't have another place for it. Even if I had stayed to see Dr Reddy, I would not have returned for a second appointment.

    This office is a joke. Dr Reddy may be good, but you can't reach anyone ...they don't answer the…read moreoffice phones, when you go to leave a message (like they want you to) there's a message that there's no room to leave a message. The "online help" had me on hold for 45 minutes and it turned out the office CLOSED early and didn't even tell their online help person ... and of course they hadn't changed messages to let you know AND you couldn't leave a message anyway because their system was full. They have been sitting on a credit they owe us for 4+ months ... because the "office manager is busy"; but I have yet to be able to get a hold of her ... EVER. FYI, 1 star is too nice! This has got to be the most unprofessional Dr's office I've ever had to deal with.

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    Reddy Cardiac Wellness & Diabetes Reversal Center
    Reddy Cardiac Wellness & Diabetes Reversal Center
    Reddy Cardiac Wellness & Diabetes Reversal Center

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    Fort Bend Heart Center - cardiology - Updated August 2026

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