The entire sugical process cohld not have been any easier! Prior to our surgical appointment, we…read morehad a phone consultation with one of the vets. Dr Japeth was so kind and patient in making sure we completly understood the TPLO surgery our Miller required. Once we went to the clinic, the staff made sure the entire process was simple and efficient. We received updates during the procedure and the discharge process was a breeze. Our Miller is recovering nicely and improving every day. I would definately reccomend this clinic to everyone, even if their pet doesnt need surgery. The entire staff is awesome!

I almost never write reviews, but after what happened today, I simply could not let this day pass…read morewithout writing one! I am a veterinarian myself, although I have worked with horses for over 30 years, not small animals. I have a 3 1/2-year-old Boxer/Golden Retriever mix (90 pounds) who is probably the sweetest and most loving dog I have ever had in my 50 years of life! For the past two months, he has been struggling with gastrointestinal problems and difficulty tolerating his food, we tried different diets, including professionally formulated homemade food and commercial foods marketed as natural, but it has been a very difficult experience! During this process, he lost about eight pounds. Yesterday, he suddenly had the worst stool I have ever seen from one of my own dogs, with a significant amount of blood! Shortly afterward, he vomited food he had eaten about six hours earlier, I spent the night beside him while he had nausea and very loud intestinal sounds. He was still alert and was not severely dehydrated because I had been caring for him, but I knew I could not simply wait for him to become worse! I needed a small animal veterinarian with experience to examine him, run some basic tests, and help me decide what medication and food he needed. At 7 a.m., my daughter and I went to the veterinary clinic where I have taken my dogs for more than five years, they could not see him and recommended an emergency hospital, I had already called the emergency hospital the night before and was told the wait could be seven to eight hours! Another option was to leave my dog there in a cage all day and someone would examine him whenever they had time! I could not leave my nauseated and uncomfortable dog in a cage all day waiting for someone to have time to see him! Never! We called clinic after clinic that morning! Everywhere we called, all we heard was, "Sorry, we can't see him." At that point I was desperate! I prayed and asked God to please open one door for us and help my dog! That door was Highland Veterinary Hospital!! The woman who answered the phone was incredibly kind! She listened and understood what was happening, Instead of simply saying "no" and "sorry", she spoke with the veterinarian, and although their walk-in appointments are normally for established clients, Dr. Josh Barkman said, "Bring him in! I'll see him!" I will never forget those words From the moment we arrived, everyone was wonderful! Not only Dr. Josh, but the receptionist, technicians and assistants, every person treated us with kindness and compassion!! Dr. Josh listened to me, examined my dog, ran the tests we needed, including bloodwork, fecal and pancreatic testing, prescribed his medications, and helped me choose a therapeutic food he has personally worked with for years!! By noon, I was already home with my dog! His tests had been done, he had his medication and new food, and finally I knew what to do! He ate, his nausea settled, he became comfortable and peacefully went to sleep I cannot adequately express what that meant to me. After more than 30 years as a veterinarian, I have always believed that when someone comes to us because an animal is suffering, compassion has to be part of our profession!! Animals cannot speak for themselves, and their owners are often frightened and do not know what to do! Today I experienced that situation from the other side not as the veterinarian, but as a desperate owner trying to find someone willing to help my dog! Highland Veterinary Hospital reminded me today what compassion in veterinary medicine looks like! I will be forever grateful to Dr. Josh Barkman and the entire team at Highland Veterinary Hospital!! You have earned not only my trust, but my deepest gratitude! May God bless Dr. Josh, his family, and every person who works there! Thank you for opening your door to us when we desperately needed someone to do so! I will never forget this day.

The entire staff is caring and compassionate. I board my dog there when needed because I know she…read morewill get the best care.

Huge Longleaf fan already. New to the area and it's so comforting to find a great vet for my fur…read morebabies! The whole staff is so friendly and caring, and amazing communication with phone calls and text message updates. Dr. Kettlekamp was thorough and not rushed at all, explained things very well and answered all my questions. They genuinely care! Older office but very clean with a warm homey feeling. Yoga mats to borrow for senior dogs in the waiting lobby - so considerate! I had to take my dog on Monday and today my little baby goat needed attention. They handled both walk ins as quickly as possible even though I'm sure they appreciate appointments when possible. THANK YOU LONGLEAF! Also, affordable care and didn't push any extra unnecessary tests/services to keep the bill to a minimum.

I have been bringing our pets here since 2013. They have always been wonderful to us and treated…read moreour animals with kindness and compassion. My one dog was bitten and lost his eye - the vets here treated him so fast, explained everything to us clearly, made sure we understood every single option and did everything they could to help us not have to do an extremely expensive surgery. I'll always recommend this clinic.

No Dana. It was Not another Vet Hospital, and I am Not confused. Yes. You did take my female rabbit…read morefor a spay procedure. Turn left onto Owen Drive from Roberson Rd with Chic Filet' being on my left, and the hospital is there on the right. Yes. You did take my rabbit for a spay. I wanted to stay. You didn't allow it, and said that I had to leave and come back. As soon as I walked into my house the phone rang and y'all told me to come get my baby. She never came home alive. I received No apology and y'all handed her to my husband in a plastic trash bag like she was nothing. The girl at the front desk said "Oh well, that happens". I realize that this is 2025 now, but I just today saw your reply. It was back six -seven years ago that this happened. The coldness and lack of empathy stunned me. Y'all told me that I didn't have to pay for the procedure since she died. Wow.

Very reasonable, honest, empathetic veterinarians and super sweet and friendly desk staffread more

Great staff, great care and reasonable prices. The staff here do a great job with my pets and are…read moreknowledgeable and courteous. Not a long wait in the waiting room (usually) and appointments are friendly and fairly quick, but they are responsive to questions and concerns.

I have two rescue Chihuahuas. I took them into Riverbark Animal Hospital this afternoon to get…read moretheir 1st rabie shots and nails clipped. They are 4 yrs old! They are terrified of humans!! The staff and the Veterinarian Jenny was absolutely remarkable with my dogs!!! For this veterinarian to be able to give them their shot, clip their nails and my dogs stayed calm is a miracle!! I, as their owner am very very grateful for your gentleness and care! If I could give 100 's I would!

When Dr Jenny was there she always came in after each visit but I've never met the Dr yet. Little…read morethings like that do make a difference. As far as reception goes, they are very efficient. I would like to see the Dr at least once!!!

They suck. They delete your review when you post it. They over charge for EVERYTHING. I'm glad I…read moredidn't pay them the $5000 they wanted to put the two staples back on my dog. I went somewhere the next day and was taken care of for under $300. Do NOT use them.

I took my baby Dream. Unfortunately while I was at work she got a can stuck in her mouth. I called…read moreprior to coming and the staff told me to come right away. They immediately came out to get her and we were headed home in no time. I thought the bill would be outrageous but the price was fair. I'm thankful for the staff. She's had a full recovery.

Edit to add: They first told me they do not do microchip but I just got a call saying they do!!!!…read moreSo no cons! They also wanted to see how my baby was doing after her shots which is really nice from them. I just got a puppy and wanted to have a check, vaccines and deworming done. I called and they gave me a first day appointment. The employees are really nice and sweet. They all took really good care of my baby Ellie. They listened and acknowledged all my questions. They do not have enough staff right now so you have to wait on your car and it works like curbside. I didn't mind that, but since it was her first visit and she is so small I wanted to be present. I asked if I could go in and they were super nice and even allowed my 2 kids to go with me. Their prices are fair. Remember vet care/prevention isn't cheap but having a sick dog will be more expensive. Also, nothing like making sure you are doing the right thing for your dog. I am really grateful to the vet and vet technicians that worked on my little Ellie yesterday.

I've been using their services for over 3 years now. They have been excellent with my fur babies…read more Following appts they have always followed up. I'd continue to use them but leaving the area.

Today was our last visit with Ambassador. Very unprofessional! We have been bringing our dog here…read moresince we first got our puppy over a year ago, and until now we were mostly happy with the care, aside from a few minor issues. That changed today. The staff was extremely rude and condescending in the way they spoke to us. We were barely able to ask questions about our dog or discuss the concerns we had without being belittled by comments that were made. We were made to feel like an inconvenience simply for being there. To make matters worse, the front desk staff was also very unprofessional. When we asked for an itemized bill, the receptionist scoffed and read the charges aloud instead of printing it as requested. Overall, the experience was disappointing and uncomfortable. Based on how we were treated during this visit, I would not recommend taking your pets here.

I am in love with this vet clinic ! Dr Kettelkamp is such a sweet amazing doctor and my frenchie…read moreloves him !!