The best Pet store around and it is locally owned. If you…read morecall the Pet Pantry sometimes you will speak to the owner Thor - he is friendly, helpful and so knowledgeable. Thor listened when I told him about our dogs allergies- he came up with some ideas and delivered different kinds of food to our home (no charge) After trying the food our dog liked the lamb and the salmon- I ordered it and they delivered it the next day (with some blueberry/ pumpkin treats) If you are a pet owner they will bring samples to your home - after you choose what food they like -the Pet Pantry delivers no charge ( even bring it in if I want). Be sure and sign up for the Birthday club - our dog got a cool toy with an awesome Birthday card with a very special Birthday wish- and of course some Birthday treats. The present was left on our porch on her Birthday!

The Pet Pantry is a GEM! We have been customers for 13 years. I love the convenience of having it…read moredelivered to our door. Today I spoke with Thor about getting smaller amounts of food since we recently lost one of our dogs. Our food was delivered along with a special toy for our other dog and a bag of treats for her ! So sweet ! Thank you so much.

Yesterday, a beautiful Siberian Husky came bolting out of a tobacco field on Pendergrass Rd . My…read moreWife tryed her best to avoid hitting her, but it was too late and the Husky collied with her front bumper. I wife, super distraught, called me and I went to the location and found the Female Husky still in the roadway. I scooped her up and brought her to Willow Springs, but alas it was too late. After speaking with the Veterinarian 'Dr Schaller' I found out that the Husky had suffered massive head and chest trauma and had passed away soon after I left the clinic The staff at Willow was kind and compassionate . I spoke with Dr Shaller this morning and found her to be a True Animal lover concerned with this animals health but more concerned about my wifes mental health, She is a caring and compassionate Dr...Thank you Dr Shaller for being who you are

My partner had an appointment to take our new cat to get a checkup and to get established with…read morethem. Due to unforeseen traffic, he was ten minutes late. Upon calling to let the office know they arrived, a plain "hello" from the office was given as a greeting. He then had to verify if this was willow creek and a short "yes" followed. The individual did not identify themselves. He was then informed due to being ten minutes late, the appointment was canceled. He asked to come later that day and was flatly told "no." There's no late policy on the website nor was he informed of such a thing. I have looked at a Google review from about a year ago that stated there was a ten minute buffer and fifteen minutes was the cut off. If that is still true, my partner was within the buffer period. We had no negative experiences prior. There were also no other cars in the parking lot. Employees must have parked in the back of the building. Terrible experience and we will not return.

Lilly (receptionist/superhero) is the most patient and accommodating person I have experienced in…read morethe world of vet care. Disappointed to learn Dr. Elizabeth Stratton isn't at the location any longer. I have a rescue beagle, Roscoe, and he has severe anxiety. Riverbark is hugely understanding and accommodate side door entry every visit which keeps him from spiraling. Roscoe will only go here - wouldnt trust his care to anyone else. I've learned the hard way. Thanks Riverbark!!

Let me say i can only speak about my experience with Dr Dale. He is by far the most knowledgeable…read moreand caring Vet in the industy. When other Vet Clinics tell you to take your animal to NC State, understand this is his Alma Mater. The clinic has equipment to perform a lot of the same procedures like chemo for animals. All that I can say, in my experience ONLY,(so please don't blast me) is that you pay for what you get. Is the practice expensive? Well it's not cheap. However, Dr Dale has cured my cats when all hope was gone. He NEVER RAN unnecessarily tests. I can't THANK Him enough for all he has done. Truly an Amazing Vet in our community and grateful to have him!!

Dr Miller and his staff are the best- hands down! They truly care about your furry family member…read moreand go above and beyond for your pet. One of my dogs had seizures and anxiety, she had been to countless vets, all of which couldn't get it manageable. Dr Miller was the first vet to truly work with her and try EVERY possible solution. I am so grateful for everything he did and am convinced if she would've had a vet like him from the beginning, her condition would've been better. I still take my other dog here and tell everyone I know of this wonderful place.

We have always received phenomenal care with this vet office! All of the staff are super helpful…read moreand kind.

if you truly love your "pet", I highly you take your pet to the best veterinarian hospital in the…read morearea. I have a service dog and would not consider any other veterinarian hospital. And by the way, the staff is accommodating and friendly.

Dr Chavis is excellent! Nice facility. No long waiting. Good…read morestaff. I highly recommend!

Ladies at the front desk and vet assistant were lovely, I could tell they were doing their best…read more However we had to wait over 2 and a half hours for the vet to not provide us with any information. They then kept handing us bills and paperwork without thoroughly explaining what could possibly be wrong or what they were doing to help. Unfortunately my cat is ill, we were looking for options and some compassion but Dr. Kelsey Esty met us with attitude, no guidance and a lack of compassion. Stating, "she was busy saving lives" as to why it took so long to even meet us. We understood the situation but the demeaning attitude was unnecessary. Dr. Esty should take a class in bedside manner if she wants to call herself a doctor that "saves lives." If you have a long day at work don't take it out on a family trying to their best for there sick cat.

As our first appointment seemed wonderful and concerns were addressed. It is with great sadness…read morethe outcome of our last appointment we were sent off with an (you will get results in 24 hours) and the phone calls inquiring about results were not important. The urgency of our questions were treated as if they were not important and we were rushed off the phone. Phone calls we were told they would be returned, we're not.

I have taken 2 of my dogs to Dr.Tucker the staff was very nice and so was the Dr. One of my dogs…read morehad a stroke and died Dr. Tucker was good but she was old and had been miss treated in the past, I got her from a breeder who only wounded her to have baby's and make her money , So sad, she told lies about the dogs age and health. My dog did better away from the breeder, put only lived a year or so after all those baby's . After a good while a bought me a beautiful Multipool, his name is Bear. He came from S.C. he is everything ,Healthy, active ----an a joy to have .. Dr. Tucker has a very special and caring business. I do appreciate all that they officer .... We will be back for a long time ... Frances

A dog named Hercules was neutered and that night the owner reached out to my organization for help…read morebecause the scrotum was bruised and swollen and bloody. So the dog received emergency vet care and not once did the owner bash this animal hospital and yesterday the supervisor called the owner because she wanted to get her other animals fixed and was told she was a bitch and no longer welcome there.

Depends on what you want . The wait times STAY BUSY. But they are doing a surgery for my dog for…read more$900 that another location in Cameron quoted me 2,000 to 3,000$. So to me if you have the time to wait it's worth it . The vet did not rush me and took time with us to answer all our questions about my dogs tumors .

I gave this practice more chances than I should have, but I'm done…read more If you have an appointment, don't expect to be seen anywhere close to your appointment time. Every visit was at least an hour wait, sometimes closer to 2.5 hours. Dropping your pet off for surgery? Plan on waiting at least an hour. Picking them up? Another hour and a half. I honestly don't understand why they bother making appointments. Trying to get someone on the phone is just as frustrating. The phone rings forever, and if you leave a voicemail, don't expect a call back. The front desk experience only makes things worse. If you have to deal with Brittney, be prepared to be treated like you're bothering her. She's rude, doesn't listen, and acts like helping clients is an inconvenience. Almost every time I've been in the lobby, someone has been complaining about the front desk, and there are plenty of reviews that mention the same thing. I even brought it up to the doctor and other staff members, and it was obvious they were aware of the issue, but nothing ever changed. My biggest concern, though, is the care my dog received. After orthopedic surgery, my dog developed a MRSA infection. He needed another surgery, and I was told all of the hardware would be removed. Instead, they only removed the mesh and left the rest of the hardware in place. I paid for that second surgery. The hardware that was left behind also became infected, and my dog had to undergo a third surgery to finally remove the remaining hardware. That third surgery was done at no charge, but it should never have gotten to that point. After three surgeries, months of recovery, and everything he went through, he still can't properly use his leg. Then my other dog needed surgery on her other leg. Even after everything that happened, I was willing to give them another chance because she needed the procedure and they had done the surgery on her other leg already. I spent three weeks calling to get her scheduled and was repeatedly told that only Dr. Garrett could make the surgery schedule and that someone would call me back. No one ever did. After three weeks of waiting while my dog continued to suffer, I was finally told they weren't going to do her surgery because I had been unhappy with how my first dog's case had been handled. Three weeks wasted when I could have been getting her help somewhere else. I don't write reviews lightly, but after everything my dogs and I went through, I feel other pet owners deserve to know what our experience was. I will never bring another pet to this practice.

First time I visited this Office. Did not take long to book an appointment and no wait time when I…read morearrived at the office. Dr Loppolo and staff staff were all very Professional as well as personable. Took time to explain what to be expected before and after procedure. Answered all questions and then followed up. My Shih Tzu was neutered and is doing amazing. I would definitely recommend .

This place made us feel right at home. Dr Tony was amazing! His team awesome! My pet was in great…read morehands.

My husband and I have been taking our pets here since we moved on post from being off post for over…read morea year with a different vet. This veterinary center is a lot cheaper in most ways than our old off post vet. It really depends on the service you are seeking though, we found out that getting our dogs dewclaws would be more affordable off post. The staff is usually very nice and the Veterinarian we usually see is very knowledgeable and great with our dog and cats.

Their prices are really good. The techs and vets are so patient and truly take their time with you…read moreand your dog. Our last visit the vet did the entire exam and shots on the floor due to my dog having anxiety. The vet didn't even skip a beat or bat an eye. The front desk is always so helpful and sweet! We will miss this place when we move.