Kids waiting room review
I dropped my kids off so I could go to a medical appointment (ages 12 months and 3 years old). Upon return from my appointment, I could hear my son (12 months) screaming through the door. When I open the door, an employee was holding him saying "he's fighting his sleep so hard". The employee goes to hand me my baby and poop smears all on my arm. I replied "he pooped, he smells like poop. Not only that, but it's all inside his shorts. That's why he can't sleep. He's wet from poop" I go to lay my baby on the changing table when I noticed my three year-old is doing a potty dance I've never seen before. My special-needs 3 y/o is potty trained. He has been attending the ASYMCA since he was 20 months (operation little learners and other programs) and is very familiar with the staff. (I had never seen a woman who was in the kids waiting room today) when I asked my three year-old, he said that he did say "potty" a couple of times. He wasn't able to tell me why they didn't take him until I got there and asked for him to be taken to the restroom while I clean the poop off of my 12 month olds bottom half. I did speak with two directors before I left. I asked why my 12 month old was left in poop then informed both directors he's now suffering from a rash. They apologized then tried to stay that the woman in the kids waiting room didn't know he pooped because "she wasn't holding him." I informed her that I witnessed her holding 12 month old and that she handed him to me directly from her arms. I also told them that not only did he smell like poop, but she handed him to me in soiled clothes. (A diaper bag was left there with diapers, pull-ups, wipes, and a change of clothes for both kids. (No way she didn't smell or feel the poop seeping through his clothes). I was also informed that since the kids waiting room is only a two hour wait period that they aren't supposed to change diapers. Good thing I put a pull-up on my potty trained three year-old. Otherwise I would've been dealing with one pissy and the other shitty upon pick up. with all this being said my 12 month old won't be back. To leave a child in poop until he suffers a rush is ridiculous and they didn't even change his clothes. It sucks not being able to trust the military community around you. My husband and I are truly heartbroken. read more