Dr. is out of town and not a single message to let me know. Now I'm missing a week of work for nothing! On top of that the prices are higher than most even with insurance. Go somewhere else! read more

Dr. Lee is great. I had to call 4 times to find out what treatment work needs done. The office either could not answer my question or I received a different answer every time. Plus they never called me back. This isn't the only time I had a poor experience with the office. I am leaving this practice due to my frustration. read more

Dr Lee's team is awesome! Brandon always does a thorough cleaning and is pleasant and professional everytime. His ortho team is top notch also read more

Would not recommend. There is an issue every time i come here, and the cherry on top was them sending me to collections after they said i can pay the balance next appointment. I had a balance because they billed my insurance incorrectly the first time. What a joke. I feel very disrespected as a patient from them. Would reccomend going else where. Update- I've called many times and they said only the business owner can help me with this. They said they would call me back "tomorrow" ... that was 14 days ago read more

If going to the dentist can ever be something you look forward to, go to Hamer Dental Care. You can always determine the Quality of business by the Staff. Dr. LEE and his entire Team (and I mean everyone) are professional, knowledgeable and friendly, while making sure your Dental needs are expertly resolved. I was truly a Dental phobic before going to Hamner. Now I can truthfully say I always leave there with a " Real Smile". read more

Horrible up charge for everything and don't listen. My child has an auto immune disorder and cannot have fluoride which I told to put in chart but proceed to give it putting his health in jeopardy. Rude and unprofessional . read more

This is by far the worst experience we have had at a dentist office. Brought my minor teenage child there and they had her sign documents while I was out of the room, etc. . . even after explaining she is a minor at least three times. Very unprofessional, no one explained the treatment plan, did not explain they were going to take X-rays. It was uncertain who the dental hygienist was because there were two. The dentist, although friendly, did not explain what she saw with the X-Ray, did not discuss wisdom teeth although she mentioned Invisalign but let the very inexperienced dental hygienist "explain" it. Very pushy on fluoride and Invisalign. Our previous dentist never mentioned either and we only switched due to the drive time. They did not ask if her teeth hurt or anything. WI'll not be back! read more

I went in for fillings and unfortunately had an uncomfortable experience. Both the hygienist and dentist brought up religion and personal beliefs, even after I made it clear that I'm not religious, all while gospel music played on the TV. I didn't feel respected when I expressed that I was in pain during drilling and was told to "handle what I can." (Though I did still receive more anesthetic, they tried to immediately drill after the shot) In addition, some of the fillings were not properly smoothed and still have sharp spots. Overall, the experience felt unprofessional and left me disappointed. I could go on, but I think this covers the worst of it. read more

Following up to a prior review, I called as the business manager suggested; however, the individual I spoke with was rude and dismissive. She simply could have put me on hold and gotten a competent person or had someone call me back. I did not want to leave even 1 star. read more

They always over charge and my husband and I finally went to a decent Dentist!! We had recommended them to 2 of our Neighbors and they also stopped going there!! read more

I started going to this office in 2023 when I first moved to the area because unfortunately I had developed an abcess and my previous dentist was all the way in Sarasota off of Bee Ridge Road and the drive was too far. I went to Dr. Lee and he was very nice and was able to help me with my abscessed tooth. Then he proceeded to remove a tooth and to this day two years later I'm still toothless because he never told me what to do afterwards. In the meantime, I went to him, and I had a full exam, they took x-rays & an ultrasound of my mouth and proceeded to say I needed some cavities filled, and also a new crown on the bottom left corner of my mouth. I had that done at the beginning of 2024 and even now up until recently I was still having pain, even though I had a root canal done as well. I had to go back four times to get the crown shaved down and the bite adjusted. I was still having hot and cold food sensitivities. I now have to go to a new dentist and get a whole new crown for which I will have to pay out-of-pocket because the insurance does not cover another crown on the same tooth. Now Dr. Lee's office decides to say that I owe them $35.20 and sent it to collections. I now owe $44.00 after added fees. I am not paying this bill because the dentist never helped me. I told him I believed the crown was too big and needed to have another crown made because I couldn't even floss properly on that tooth. So instead of him trying to fix my issue, I have go to a different dentist & pay more money. So no I am not paying them one penny & they can take me to court if they want to over $35.20 which they will never see. I suggest you do not go here unless you want to have issues with your teeth as well. read more

I spent $10,000 to get my six front teeth crowned because i got two of them crowned and they told me that they would not match the rest of my teeth. Doctor Lee proceeded to shave down my bottom teeth Because the crowns that he gave me would hit my bottom teeth. I currently have a lawyer. Please do not see him at all. I was excited at first with the look of my smile, but now I cannot chew or bite down on anything and my mother went there for initial cleaning and I tried to charge her $600. She went to a different dentist and they told her her teeth were perfect and they charged her $80 for regular cleaning. they scam you and try to get you to spend as much money as you can. Currently filing a lawsuit. read more

My wife and I have come here since moving to Parrish October 2021. Always like it here even though I feel they over charge on everything. I knew I had periodontal disease and need to address it. First of all, I always seem to wind up with a new hygienist every time. Today was no exception. It was the quickest teeth cleaning I ever received. She said we are doing fluoride and screen for cancer. I said no to fluoride and how much for cancer screening? I was told $60+. What do you do? I feel for lumps and visually look for lesions. Cost are way out of hand. I was told next time I come I need a "deep cleaning" cost breakdown will be $1,896. That is Eighteen Hundred and Ninety Six Dollars for "their" treatment, not googles nor how much I have been charged before for deep cleaning. Anyway, we will be moving on. Tired of getting a new hygienist every time, the feeling of being gouged and overcharged like it is just one big business to maximize profits. read more

I've never experienced the amount of pain and rough treatment like Fort Hammer dental. The staff is rude, the first dental assistant was unprofessional and at least two dentists sat in. As soon as they find out what your dental coverage is they're running up the bill. After finally putting the permanent crown on they started the upsell, which I declined. In 70 + years I've done my time in the dental chair but nothing came close to the lack of professional care I experienced there. When I left one of the staff was discussing, in detail, her rough night due to some bad food she ate. You know you're in trouble when they constantly apologize, telling you it's going to hurt. In conclusion, if you like pain, abuse, and a big bill, you'll love them. The exception to this experience was the Afro American dental assistant who cared about the outcome. read more

First of all, Dr. Lee and every hygienist I've had are fabulous here! My complaint is with the business manager and their "corporate office"...this is not a locally owned practice. My problem began unbeknownst to me when my dental insurance unexpectedly paid for two crowns after the procedure was completed, and I was given a $2,400 + bill. Over $1,150 was paid by my dental insurance without telling me after I paid my bill in full out of pocket. Nobody acknowledged this... and I received no statement regarding my account. A hygienist let me know, after a year, asking why I was keeping money "on account " with the office? Who keeps money on account with a dentist? For almost 2 years? This is Grand Theft, IMO. Subsequently, been trying to get a refund for the past 6 months to no avail. Was assured that, "we will call when it'sready and load the refund back to your debit/account. Never happened. Very sketchy business practices by this dental office. Criminal, IMO. Still don't have my refund. Govern yourselves accordingly. read more

I have been going to Fort Hammer for 3 years. After reading the negative reviews I didn't think it was the same practice ? As regards to the add ons, during a routine cleaning I am told that is my call not theirs. The only major problem I have had are two crowns that failed (done at another dentistry). The first one just fell off. Was told is was not possible to recrown the tooth. I was given 3 options and I decided to have an implant. The 2nd time the crown was falling apart. I am having it recrowned. In both cases I was seen by the denist within 24 hrs of calling. I have never had a problem with their friendly staff. read more

I am a new patient of Dr. Lee at Fort Hamer Dental Care in Parrish. I moved to Florida 2 years ago, and put off finding a new dentist because of my nerves. I recently received 2 Crowns, replaced old fillings, and Dr Lee fixed my receding gum line. I was amazed at how calm I felt throughout the procedure. He let me do it all in one appointment, and I can tell you that I have never had a better experience. Thank you Dr Lee and Staff. read more

I'll never go back. I went in for a "deep cleaning", which involved only one dental hygienist, and was charged over $1000. For a CLEANING! I'm self-employed. I understand overhead and expenses, but that was outrageous. read more

I really liked the dentist, Dr. Kerrigan at his office but there was so many other things that sent up red flags I will not being going back. I should have checked the other reviews because I had a similar experience of them trying to overcharge and bill for things that are not necessary and I have never been billed for before. The hygienist that spent a min with me was incredibly condescending and insulting. I would look elsewhere if it was me read more

Really not sure about this place. There seemed to be a repetitive pattern on Google of over charges and treatments pushed on patients that are not needed. Alot of people said they needed to seek a 2nd opinion after being told they needed alot of work....when their previous dentist only 6 months ago, did not even hint at work needing to be done. Then all of a sudden they need 4 filings and a crown etc.. Same thing happened to me and although some of the staff seemed nice, it doesn't feel good if you don't trust what they tell you. My dentist 6 months ago in another State said my teeth looked great and nothing was needed. Then all of a sudden I have several filings and repair work apparently needed. Exams take wayyy too long and if you booked for first time cleaning as a new patient, chances are you will have to go back for that as the exams take up all the time. First dentist too that did not give out free toothbrush and toothpaste too after cleaning! Never had that before. read more

Went to Ft Hamer Dental on November 25,2021 for my cleaning and 3 fillings. I have Delta Dental so my cleaning was no charge and the fillings were 50% charge of the allowable contracted amount with Delta. I left there paying $386 more because the insurance didn't pay per the receptionist. My insurance was due for renewal so I called them today and said this insurance isn't saving me much money. They said we show it has saved you over $1000 this past year. We went over the claims with Ft. Hamer and they were charging me the difference between the allowed amount with Delta Dental and their charges. They have to write off the difference and not charge the patient. Called Ft. Hamer and the girl immediately got defensive. When I told her what the insurance said she had to check out it out and call me back. After 2 hour wait I called and she said we will refund your money but it will take a month for the refund to be processed. Delta was waiting to hear from me because they were going to file a complaint for non-compliance on Ft.Hamer Dental. Never again will I go back there. Always check with your insurance! **5/23/22** I was contacted by the office on 5/11/22 and she was very apologetic. She said a check would be processed on 5/13/22 and sent out. On Thursday 5/18/22, I called the office because I hadn't received my refund. She said a check was issued on Monday 5/16/22 and I should receive it soon. Here it is 5/23/22 and still no check. Horrible business practice . Would never recommend this practice in Parrish, Florida. read more

My wife and I have been patients at this office for around three years. The staff at this office is unprofessional to say the least. We have had nothing but headaches with them. Here are a few of the grievances: 1) They one time billed me for someone else service. I had to make several calls to get them to fix it and refund my money. 2) They kept sending billing emails to my wife asking instead of me. I repeatedly asked them to correct my information and they failed l to do so. 3) My wife has her own separate insurance coverage yet they continually bill her under my policy on which she is not covered. We provi her ins information repeatedly yet they have not corrected it. 4) Most recently they called me the day before my scheduled appointment for a cleaning to confirm that my insurance was still the same. When I arrived the next morning for my appointment they told me it was going to cost me $500. When I asked why they said I had no insurance. I am fully covered with United Healthcare. Once they confirmed I had coverage they dr the costs to $175. They wanted to add a bunch of stuff that I did not need so they could deliberately over bill my insurance. I only wanted a cleaning. I refused service and left. 5) My wife recently got a bill from them for $100. She always pays in full when we she goes for service. We went to the office to find out what the bill was for. She was treated rudely by the front desk personnel. This is by far the worst dental office we have ever experienced. They push unnecessary treatments and overfill the insurance companies. The staff is rude. Avoid this dump. This is a fast food dental practice. They don't even deserve a one star rating. read more

I was grossly overcharged, and my Flex Spending caught it by making me look up the explanation of benefits so they can approve and release the hold on my card. We then found out that they billed my insurance for work that was not done, so the insurance company needed to be reimbursed for that in addition to refunding me hundreds of dollars. The dentist himself was OK, one assistant was very sweet but I felt that one of the hygienists condescending (she didn't work on me). They also charged extra for a deeper cleaning and no other dentist ever did that before. And it was no different that other cleanings I had that didn't change extra. I can't stand dishonest billing like that, so even though I didn't have issues with the dentist at all, I won't be going back.. read more

Continual over charges requiring over two hundred dollar refund. Technical skills good but strong tendency to over prescibe crowns.

Went to Hamer Dental approximately two months ago. Office staff never returns calls and will not give me back my $275. I have called over and over and over. Two months later I still do not have my refund on the overcharged. I would never go back or recommend this dentist. Absolutely the worst!! read more

know before you go. "We have hundreds of patients we can't be contacting you customers if your insurance doesn't cover your procedure because we have 100's of patients and that would take to much time. we only go by what you tell us or wrote on the intake form.". I replied, "I am spending thousands of dollars and no one could call me after you were notified it was denied due to frequency that I would be responsible for the bill. Her response. "We have hundreds of patients we can't be contacting you people". I guess I am just a number. read more

We waited months for a cleaning, couldn't make it easy and schedule my two kids on the same day. The first one waited over 40mins before even being called back. The second one they cancelled so I show up and turns out we dont have an appt. They told me a text message was sent. Will not be going back, its always a hassle with this office. I kept coming back bc its close to our house but Im hoping to find a more professional office even if its a bit further read more

Run away from Fort Hamer Dental . I went in for a cleaning( which I never got because they were too busy adding up all the procedures they could coerce me into getting ) and came out with a whole list of procedures they wanted to do for over 10,000.00 !! i went to my regular dentist for a second opinion and most of the procedures were NOT NECESSARY . ( I only went there because my insurance changed and they accepted it .) what really concerns me is the possible FRAUD , lies and UNNECESSARY dental procedures they want to perform on me . Dr . Lee said I needed 2 root canals and there's absolutely no fact based evidence ( including x-rays ) to substantiate this ! Please beware of this place and go elsewhere !! This place is a dangerous " one stop shop " where you go in for a simple oil change and they insist you need a whole new engine !! Totally unethical practice !! They are a disgrace to all the dental providers in America . Fort Hamer Dental you are now exposed !!! i'm very interested in finding out how many complaints have been filed against you to Medicare, BBB, insurance commissioner, and attorney general. read more

The staff and dentist are extremely condescending and petty when they find out you are younger than them and already retired. Bunch of sour jerks. Also they over-billed me and I had to wait 4 weeks for them to fix their mistake. Never again! read more

Their scheduling is ridiculous. The New appt does not include a cleaning so you are forced to schedule a separate appt for the cleaning and still wait another many weeks to get in. Nobody wants to come in twice for something that should be done in one visit. Get real! read more

I can not say enough good things about Fort Hamer Dental, Dr Lee and his assistant! She is the sweetest soul, she's very gentle for babies like me. Dr Lee is so genuine and caring. I've never had a doctor call or text me in the evening just to see how I was doing. This was after a root canal. I was in a little pain, and for the next week he PERSONALLY checked on me every few days, called me in an antibiotic, gave me tips and reassured me, and to top it off didnt over charge me. This speaks volumes to his character, and when you are at the mercy of a doctor it is so important that you can trust him and feel that your needs are truly cared for. I will be telling everyone about this doctor. Tina Donnelly :-) read more

I started going to this dental office about 2 years ago. I agree with the reviews that say you have to have a consult before they will do a cleaning, which I find a bit strange. I'm from the northeast and I've never heard of this before. Dr. Lee was very nice. I was told I needed 2 fillings repaired. I was surprised because I take very good care of my teeth (I'm a daily flosser), but I agreed to to this. I paid my portion and a few weeks later, my insurance company informed me that they paid about $150 more than expected. I contacted the office and they said they will hold on to it and I will have a credit with them. I said no, I want to be refunded. Office manager had to call me back, but eventually I received the refund. Went there in May of 2022 for a cleaning. Upon leaving, I was told I owed nothing and actually had a $36 credit. This is petty stuff that I can live with......but, READ ON!!! My husband started going here in December of 2021. He knew he needed crown repair. They examined him and said he needed 3 crowns replaced and 3 new ones. My husband has good dental insurance, so he agreed to it. He was told the pre-estimate amount would be $3974. About a week later, he returned to have the work done. At this time they told him the cost would be $5332. My husband decided to pay it because needed the work done. He went back on 12/28 for a deep clean which cost him another $200. He returned in January, 2022 for them to check the deep clean and crowns. He was told he had a zero balance. Fast forward 8 months later to August, 2022. I receive an email from Fort Hamer with a link that says Pay Bill....that's it. I click on the link and it says I owe $2880, with no explanation or itemization. I call them up and after playing telephone tag for a few hours, I finally get a live person. She says your husband owes $2880. I asked them why the email came to me and had my name on it. We have separate emails and different dental insurance. My husband has gone back and forth with them since August. His insurance pays 50% of crowns. The total cost for the work was around $8700 and my husband has already paid more than 50% of this. We have spoken to his insurance company and they don't see any outstanding charges. They advised us to get an itemized statement from From Hamer. We have requested one, but Fort Hamer has not supplied us with one as of yet. We aren't entirely sure what is going on here, but the whole thing seems rather sketchy. Needless to say, my husband and I will not be returning to this office. Be very wary of this office. I am told it is a corporate dental office with centralized billing. That in itself creates a problem in my opinion. The reason for 2 stars is because the hygienists were excellent and I believe Dr.Lee is a decent dentist, other wise I would have only given 1 star. read more

Have never had issues with the care I have! Great dentist and dental hygienist and considerate front desk staff! Very timely as well.

Made an appointment back in March to try out the new dentist office closest to the house. Office called to tell me that my appointment needed to be changed due to office closure for COVID-19. Rescheduled appointment for 6/16 @ 2:30 PM. Took the day off of work for the appointment. The day of the appointment, I am told it needs to be rescheduled again for 8/5 because the office needs to close early at 2 PM. Two more months to reschedule a scheduled appointment with no notice??? I will take my business elsewhere! @Lance, I believe you were the person that talked to my wife and cancelled the appointment. I spoke with Bianca. It was explained to me that 8/5 was the earliest I could get an appointment even though I already had two prior scheduled appointments. I felt Bianca's tone was rude and inconsiderate as I have to take time away from work for an appointment. read more

Terrible billing practices! They email you your statement, and if you miss it, they don't send a bill in the mail. My wife called them because she got a text message, and was asked about the amount due, and I asked her to check on my balance and she said it was zero and then said "oh wait we submitted some thing and it got rejected, so you owe $150. " That was fine, we said we would pay it, an hour later, I get a text stating that they are sending me to collections today if the bill is not rectified. They've lost two patients. read more

They care about grabbing as much money as possible. I guarantee, you will not walk out of there without using your entire deductible. This will repeat each time you visit. read more

Me and My wife have been going to this Dentist for about 2 years now. We both have Delta Insurance. We get %100 percent paid cleanings and exam. But they always want to charge us something like a Floride treatment and oral cancer screening, but I always decline this stuff. But I ended up paying $36 anyway because they said I wasn't covered %100 so stupid for me for that. The Dentist MR Lee said I need 2 new crowns for teeth that already have crowns on them. He said the teeth were soft and needed new crowns. The teeth don't bother me at all. They showed me a bill for $2000 Dollars and Delta would pay 50%. They did the same thing with my wife and said she needed 1 crown and showed her a cost of $1000. Whenever you go there you can bet your going to need something according to MR Lee. This Dentist needs to be reported to the Dental Association for scamming people for teeth repair that you don't need. read more

I,m very tired of sitting in the waiting room waiting to be seen, arrive early or on time and sit in waiting room for a least 1/2. I don't think they like it when your late, they won't see you. take time from work and don't get the courtesy of a call they are running late, very angry patient. read more

I was about to be a new patient at this office, when the texts and calls started. A little background, I left my previous dentist because they started this nonsense. They act like they can't trust an adult to understand and keep an appointment. If I have an appointment, I keep it.. except they will cancel the appointment if you don't call back to confirm it within a few days before. I don't understand the policy. For example, My appointment is on a Friday say, and they call me and tell me on Wednesday that if they don't hear back they will cancel. So being a good patient, I call and confirm. The reality is that any number of things can happen in those 2 days remaining before my appointment that would cause me to call and cancel and/or reschedule. This policy needs to stop. It's ridiculous to presume that just because someone confirms an appointment 2 days before, that they will definitely be there - more so than someone who hasn't confirmed. I guess a handshake and an appointment are no longer ways to do business in America, and I will continue to shun companies who behave this way. read more

The office management never answers the phone. They over charge and when you bring it up they simply respond by blaming your insurance. The phone is usually answered by people that live in Illinois. Stay away from this dentist. read more