This office was so awesome. They made my daughter feel so welcomed and calm with having to get…read morebraces. She was able to ask her own questions and they provided her with information in a way that a 13 year old understands. So happy to be dealing with them over the next 18 months. Definitely a Happy Parent

I thought Dr. Mary Shehata was nice, but I soon realized how condescending she really is. This…read moremedical "professional" had the audacity to call me "too sensitive." Since when does an employee at a business have the right to say what they think about a paying customer? Especially when it's not true. It was just a nasty jab. Her behavior was precipitated when I tried to explain to her the scene that a non-patient had made in the lobby earlier that day. The daughter of the non-patient, who looked like a member of the Insane Clown Posse, kicked my foot. This brat...I mean little girl told her mom I gave her a nasty look. I explained to her mother that her daughter kicked my foot. Her mother asked her if she said sorry. The little girl started crying. The mother told her daughter that I should've sat back in my seat. This was ridiculous. There was so much room in that office that the girl should not have made any contact with me. The girl started crying, and her mom continued to make a fool out of herself and her daughter. Two of the front desk staff instigated the hostile non-patient by laughing. Not only was I a patient, but the rest of my family was as well. Having to endure the behavior of that belligerent woman, who wasn't even a patient, was just the beginning. The office manager stated she does not make excuses for her staff's behavior, but that's all she did. I told the office manager that my family would not be back. The office manager and Shehata proceeded to tell me that I should think about it and not make a rash decision. Who the heck do they think they are? They couldn't care less about my family. My family did not need a payment plan. We paid in full. So SouthShore Orthodontics can keep the one unstable non-patient and lose three others because we have found a better and more professional orthodontist's office. I changed my star rating for SouthShore Orthodontics from 1 star to 5 stars only because of Dr. Ahrens. He swooped in with professionalism and kindness. If my family only worked with Dr. Ahrens, we would still be patients at SouthShore Orthodontics. Although the paperwork I requested was incomplete, I was happy to receive something. If it wasn't for Dr. Ahrens, nothing would have happened.

I have known Dr. Hess since his first small office and our first child's treatment in 2008. We…read morehave since sent an additional 4 more through treatment plans at his beautiful large offices at various locations. I highly recommend Hess Ortho because they are GOOD, EFFICIENT, and most of all FRIENDLY and KIND. Kel (Mikele) is always upbeat and happy with a great spirit!! Just like all of the others. Great crew here and they are all very skilled.

They do not answer their phones and rarely return calls, so if there is a problem or question you…read moreare unable to get assistance. Non responsive. The current doctor is great, staff when you are in office is helpful and friendly. Very disappointed in lack of responsiveness.

Dr. Turke is an extremely honest, very competent orthodontist. He has treated my daughter's teeth…read morefor over three years. He also did a consult for my son and myself. If you don't need orthodontic work, he will tell you; he isn't looking to simply make money, he really cares about his patients. I would highly recommend.

Dr. Turke is always on time and has great pricing. He is very family friendly. No bells and…read morewhistles, just great and honest care.

Dr. Abdoney and Dr. McEntire are great. My son enjoys going to the orthodontist. The staff are…read moresuper nice and do a great job. We are very pleased with our results and the experience.

Not only is for a normal checkup, it has an Orthodontist connected to it .Great care for guest. The…read moreexperience could be a bit better kid wise but everything else was amazing

Hess Orthodontics in FishHawk is amazing--Dr Mesha and Dr Uririch are fantastic!Truly!read more

Staff is always very nice! Scheduling was easy and they worked with our schedule. I definitely…read morewill be taking the rest of my kids here.

We've been going here for 2 years and my 3 year old always has an amazing time here. The staff is…read moreso sweet and amazing with her and makes sure she has a good time! X-rays and cleaning are always easy and a breeze.

Tremendous experience for my three children! My children truly enjoyed their dental visit. Top of…read morethe line equipment and service.

I was a transfer Invisalign case, and from the very beginning, Dr. John took the time to truly…read moreunderstand where things had gone off track and what I needed to feel confident in the process again. His attention to detail is exceptional. He is patient, thoughtful, and incredibly thorough. He didn't just "finish" my case; he put me back on track and ultimately delivered a result that is better than I ever imagined possible. If you're someone who is very detail-oriented, anxious about outcomes, or needs reassurance along the way, you are absolutely in the right hands here. Dr. John listens, explains, and genuinely cares about getting things right -- not just acceptable. I never felt rushed or dismissed, and that made all the difference for me.

My son has been going here since August. I chose do to closeness to his dentist office. Which…read moreworked out as they take wire off to clean teeth. I am glad, I chose this practice. Everyone in the office is really nice and very professional. My son got braces on the same day as initial consult. As there was discount offered if get service same day as well as discount if pay in full vice the course if treatment. So, I would recommend.

I had a great experience here but mostly because my hygienist was very thorough and professional…read more My teeth felt very clean and smooth after my appointment. She spent good quality time making sure that my teeth were free of tartar and I have never had a hygienist go above and beyond like this. I definitely recommend booking appointments with Danielle. My only negative thing to say is that when I called to cancel and reschedule my appointment, no one called me back to confirm my cancellation. I had to call them to make sure they got my message and they could not find me in their books so they cancelled but didn't let me know.

Always Rude. Always A issue. The front office staff act like you bother them when you come up. Hate…read morethis office.

I have not personally met Dr. Stubbs, so I can't speak negatively about him directly. However,…read moreduring the short period of about five months that my son was a patient, most of our interactions were with the staff who handled the tightening and adjustments of his braces, and those ladies were very kind and sweet. My one-star review is solely based on a very unpleasant experience with the office manager who handles billing. Back in October, she and I had a conversation about getting my son back in for treatment due to some unfortunate personal circumstances. She informed me that I could not schedule an appointment unless I made an upfront payment, which I was not comfortable doing at the time. I decided to wait a few months until I was more financially stable. This was especially disappointing because I had previously been told that my other son would need braces about six months from our last visit. Fast forward to January 2026: I called the office with the intention of scheduling both of my sons together--one who had previously been a patient and one who had never been a patient--for orthodontic treatment. Before I was even given the opportunity to explain my plan or discuss any payment options, the office manager immediately brought up my first son's account and refused to schedule either child. She specifically stated, "If you didn't uphold your payments for one son, how can we trust you to pay for the other son's treatment?" She continuously talked over me and did not allow me time to explain my intentions or discuss payment arrangements. She then claimed that I owed over $2,000 for services my son never received and stated that I would need to pay over $400 toward that balance before she would even consider scheduling my other son, who had never been a patient. I expressed that I did not agree with how the office was handling this situation and felt we were being treated unfairly, especially since services were never rendered. This interaction felt more like a money grab than patient care. When I voiced my concerns, she attempted to intimidate me by repeatedly referencing the contract I signed, stating that payment was required whether or not my son attended appointments. She also claimed that all orthodontic offices operate this way, which I know is untrue. My entire family has had braces, and before moving to the Tampa Bay area, my son attended a dental office that never charged for services that were not provided. My advice to anyone considering this office: please read your contract carefully. I never expected to be in a situation where life circumstances would interfere with my ability to bring my son to appointments, but the moment that happened, I was treated poorly and made to feel like a criminal rather than a parent trying to do the right thing for her children. Both of my sons are now patients at a different orthodontic office one that values families, communicates respectfully, and does not penalize patients for services that were never received.

Dr. Stubbs, Maria, Jessica, Aracely, Cassie are the best office staff, orthodontist and orthodontic…read moreassistance Brandon has to offer!! My favorite time of year for visiting the office is during Christmas and Halloween and since my children have been coming to Dr. Stubbs for eight straight years I've got to enjoy a lot of holidays with the office staff. They never disappoint. They're always as equally as happy to see my son and I as we are to see them. When we walk into this office and it is stress free, there is no white coat syndrome or fear for my son. And he has never felt uncomfortable around Dr. Stubbs and his staff. They know us by name and it's definitely that small town, Cheers feeling!

Dentist and hygienist were amazing along. I am very fortunate to have found them as there are a lot…read moreof upselling offices around. The only concerning thought would be that the lady at the front seeing walking customers could stand to take some charm classes. A little indifferent toward customers.

February 7th 9:26 am my name is Adam Jones with a 9:00am appointment. I'm waiting 30 plus minutes…read more THIRTY MINUTES AS IM TYPING THIS IN THEIR LOBBY. Why did I make an appointment? The girl at the front desk said they are "cleaning a room", and I'm up next because one of their rooms went "down", whatever that means, makes 0 sense to have a "room down". Best part is a patient named James had a 9:30, and was admitted to his appointment within 3 minutes of sitting down. Clearly, you have available rooms, as James was received and admitted by the office 5 minutes of entering. Ridiculous. Another lie was when the front desk told me I was "up next". Well, I watched James and another patient be admitted to their appointments, literally moments before I was told they were "cleaning a room right now" and that I was "up next". My common sense should have told me to leave, but I decided to keep giving them chance after chance. After 40 minutes of waiting, I got to the office at 8:50 mind you for a 9:00 appointment, I was finally being seen by a Staff Member with a thick Spanish accent. She asked me what I was here for twice, quite rudely I must add, I responded I was there for an implant. Without asking me any further question she puts the x-ray cover on me, she didn't ask if I had any previous x-rays, she didn't ask about how I had them sent over the day before, it wa up to me to stop her and tell her 3 times I've had prior X-rays, she clearly did not understand, as again it took 3 times for her to acknowledge I had en email with my X-rays sent. I walk to the front desk, waiting for 5 minutes and they are having trouble finding my X-rays, the ones sent the day before. No one at this practice was ready for my appointment, the appointment they made me wait weeks for, the appointment I sent all my information over for. I took off work this, frustrated doesn't even begin to encapsulate how I feel. The fact I had to basically debate with your Staff member about whether I had prior X-rays and how they were sent was abysmal service. I genuinely don't believe all these google reviews are real people and must be paid for, this place was that bad. These people are terrible, from the front desk to the staff member who acted like I was an annoyance from the onset, failing to ask me pertinent questions relating to the post I have in my mouth, to her poor attitude. This is the worst dentistry I've ever been to. Hands down. They were not prepared, acted extremely unprofessional, and confused about the whole appointment, you know the appointment they make you wait weeks for, what a joke. Telling everyone in Waterset and the surrounding area to avoid this place like the plague.