Passing through town this morning on a trip and found myself needing to see someone for a…read morerespiratory infection. I can't say enough about this facility. Was treated wonderfully, tested for flu and strep, examined, and left with medication all in less than an hour. Very competent staff. Great service.

From the owner: Open 7 days weekread more

From the moment I stepped into the office, I was greeted with such kindness and professionalism…read more The entire office staff was great, the building itself was very clean, and I left feeling so much better than when I came in. The doctor was amazing: listening to my concerns and she was very knowledgeable and helpful.

This place is awful. Being new to Alabama and not familiar with the culture and living almost an…read morehour away at the time my son was sick and it was taking over an hour for them to make a phone call to the pharmacy for medicine it was late at night and he needed to get home. I called and they wouldn't put it thru. Later I got a bill after a year of being seen and it wasn't even correct! They had overcharged me and I went in and spent over an hour teaching the woman basic math to correct the mistake. Then I saw a copy of the bill and they had written horrible things about me on the bill!!! I was horrified you'd think they would have more compassion for a single Christian woman not from the area trying to help her son and not throw her money away do to not having efficient people. Don't be an outsider from out of town as you will not be welcomed. They will judge you. Then they claim to be Christian with their holier than though music. Maybe some of them are but some of them aren't.

I've never felt the need to leave a review anywhere before, but this has to be the most…read moreunprofessional group of people I have ever ran into, I can't wrap my head around how the receptionist would keep her job if she hates it so much. We was told we would be called about X-rays, 4 different times, when we called the fifth time, the lady on the phone was very very rude, like we are a inconvenience to her lol. Just a terrible experience all together.

I'm from out of town and I had a UTI. I was seen quickly. The staff was friendly. The nurse…read morepractitioner that I saw was proficient and professional. I feel like I received good care.

I am writing this to warn others about the conditions and administrative negligence at this office…read more My experience over 15 months was consistently poor. The waiting room is always packed, and the wait times are extremely long--frequently much longer than the actual time spent with the provider. Once you finally get back, you are rushed through in under 15 minutes. On top of the long waits, the facility is visibly dirty and does not meet the standards of cleanliness you would expect from a medical office. The only positive part of this practice is Melissa. She is the only professional, helpful, and kind person in the building. It is a shame she is the only one there who seems to care about doing their job correctly. I would recommend looking elsewhere for a cleaner, more attentive, and more accurate medical provider.

Everyone was very sweet store very neat and such a great selection of so many productsread more

I called to find out what I needed to do to get in. After spending forever on the computer filling…read moreout everything and making photos of everything, I got a message they weren't taking any more patients. Couldn't you have told me that on the phone as I spent 30 minutes trying to get these things completed. Besides that...horrible attitude and very non-caring girl that I spoke with. NEVER would I go here...EVER

We were told they don't do stitches when we showed up. . This was 10months ago I didn't write the…read morereview in the right spot. However this was so bad, I had to make sure to leave the review almost a year later. Much like a previous comment - I would give them a negative if possible. #TheyNeverLookedAtTheInjury

Dr Ham is probably the most caring Dr I have ever had in 58 years of life. He listens to his…read morepatients, answers questions and makes you feel like you're the only patient in his practice. I never have to wait long at all, usually out within 30 minutes total. The staff is friendly and caring. Dr Ham seems to always have his patients best interest in mind. Calls for refills are handled quickly and unexpected appointments are very timely.

When you really need a Dr. You can't get in all they want to do is phone visit I have a problem…read morethat a Dr.needs to address in person given a phone visit 3 days later.

If you enjoy being humiliated by your care provider IN THE OFFICE LOBBY, I strongly suggest the…read moreChattanooga location! You might get extra special treatment where your NP shakes her finger in your face. Even better you can tell them you're no longer a patient and three months later they're still billing! If you're considering going there please heed my warning. At this point I'd rather die peacefully in their parking lot than let them treat me!

I had an appointment today with Dr.Workman and she is the BEST doctor I have ever seen. I'm saying…read morethis after seeing her ONE time. That's how professional and knowledgeable she is. The staff is friendly and makes you feel comfortable. They answer any questions you have. I honestly couldn't have asked for a better experience. I highly recommend Dekalb Family Medicine.

RUN! RUN! RUN! A scam to bill you and do NOTHING! My wife goes in with a horrible cough and…read moreweezing (not COVID, test was done). The nurse practioner walks in the room and says you have a cough and need to go the ER. My wife asks for a Rocephin (anti-biotic) and Celestone (steriod to open airway). The nurse pactioner says she has never heard of it and would not treat her. No discharge paper or diagnosis. Paid $75 up front. Then went to the ER diagnosis wjth bronchial pneumonia, treatment anti-biotics and couch syrup. And now they are billing $398 not accounting for the $75 already paid. If I could rate them lower I would! We truely deserve better health and medical care then is offered in HAWKINS County, TN.