We entered into a contract with HomeCare Assistance on November 7, 2025. My 80-year-old mother is…read moreterminally ill and my 81-year-old father and my family needed some assistance. We felt good about Tommy Anderson during his home visit and signed a contract to begin care on Monday, November 10, 2025. During our home visit with Tommy, it was emphasized several times about their extensive background checks of their caregivers and the contract even went further to say that they evaluated caregivers in other ways, such as psychological testing. The very first night, a caregiver came into our home, whom we liked immediately, but we discovered that she stole four diamond rings from my mother and my father's University of Alabama A club ring. We filed a police report and after 48 hours of me pleading and appealing to this caregiver, she returned the rings to me at my home. When we discovered that the rings were missing, we immediately did a simple Google search and found two mug shots of this caregiver and the police told us she had ten or more prior arrests, and that this company had dropped the ball. She had arrests as far back as 2021 until recent. I was told by Tommy and another employee that they did not understand why those did not show up on their background check. What an insult to my intelligence. Please beware of Home Care Assistance, because they obviously did not vet this employee at all.

This organization is among the worse of the worse. After a trial weekend with Home Care Assistance…read morefor Respite Care for my mom, they are not fit to be hired. They are the least honest businesses I've ever dealt with in my lifetime. There ethics, leadership, and home care services are horrendous. They believe they can do no wrongs. Wrong! Client health, well-being and safety is the furthest priority for this companI. There bottom line and utmost priority is profit at the customer's expense. Our experience with them was below low. I wouldn' recommend them to anyone. if I did recommend them to anyone, then it would be stay way clear of this outfit.

A great team to work with on your journey to a better, healthier life…read more Trust them completely!

I have set up telehealth appointments for 2 days for refills. No one ever calls me back, even…read morethough I get texts confirming the appointments. They then posted on their facebook with excuses blaming the pharmacy. As people made comments with true experience that could not be blamed on the pharmacy, they first deleted those comments, then turned off commenting all together. What kind of business is that??? And then they blocked me from their facebook. Very professional group!

This appears to be mostly a medical weight loss clinic at present…read more My office visit here was $60. Dr. Gray typically works here Wednesdays thru Saturdays. I have not met Dr. Hayes, but I think he is here Mondays and Tuesdays. The receptionist can tell you their current schedules. I have known Dr. Gray for about a decade, in Huntsville. He is an older doctor, and can speak Spanish well as a second language. I came to Dr. Gray because of his Life Extension training. He soon had me feeling more than ten years younger. I don't think either of these doctors would agree to be your primary care physician. But, if you're looking for something additional, such as nutritional supplements, homeopathic medicine, or naturopathic medicine, come talk to Dr. Gray. He is an M.D., who is expert in integrated medicine! If price is a big issue with you, let Dr. Gray know to discuss the cost of things up front, as some supplements and medicines can get pricey. I don't think this office files insurance claims for you. Medical/health insurance probably covers office visits, but not food supplements nor natural medicines. (Health savings plans likely cover these.)

From the moment I stepped into the office, I was greeted with such kindness and professionalism…read more The entire office staff was great, the building itself was very clean, and I left feeling so much better than when I came in. The doctor was amazing: listening to my concerns and she was very knowledgeable and helpful.

This place is awful. Being new to Alabama and not familiar with the culture and living almost an…read morehour away at the time my son was sick and it was taking over an hour for them to make a phone call to the pharmacy for medicine it was late at night and he needed to get home. I called and they wouldn't put it thru. Later I got a bill after a year of being seen and it wasn't even correct! They had overcharged me and I went in and spent over an hour teaching the woman basic math to correct the mistake. Then I saw a copy of the bill and they had written horrible things about me on the bill!!! I was horrified you'd think they would have more compassion for a single Christian woman not from the area trying to help her son and not throw her money away do to not having efficient people. Don't be an outsider from out of town as you will not be welcomed. They will judge you. Then they claim to be Christian with their holier than though music. Maybe some of them are but some of them aren't.

New to the area we needed to establish ourselves with doctors, etc. We have been delighted with…read morethe doctors, lab people, and receptionists. Could not be more pleased. We definitely made the right choice by choosing Highpointe.

Through the many years Dr Maggie [Belue] and everyone there took care of my mom. Always listening…read moreand making everyone feel like family. I became a patient as well. They do have the initial paperwork but all offices do that. If you're tech savvy they do have a patient portal for you to review and interact. Or the best is just calling them as everyone is so helpful and friendly.

I do not pretend to understand how Hipnosis works. I know that Lisa helped me to stop a smoking…read morehabit that I've had for many years without any physical withdrawals, which had always been an issue before. I am grateful for her help and still find it hard to believe it was that easy. Amazing kind lady !!!!!

As promised. Very sweet when I didn't understand how to download!…read moreCustomer service is awesome.

My mother was a patient at this practice for nearly four years. During that time, one of the clinic…read moreemployees was involved in a personal criminal matter with her outside of the office, ultimately pleading guilty and entering a diversion program. After the employee became aware of my mother's identity, we later discovered through the patient portal that the employee had accessed my mother's medical records, including urine drug screen results. Shortly after court proceedings related to that criminal case, my mother was discharged from the practice and was told it was due to a "conflict of interest." We contacted the practice seeking answers regarding the employee's access to records, the circumstances surrounding additional testing, and the basis for the discharge decision. Unfortunately, rather than providing transparency and accountability, the practice's handling of the situation left us with more questions than answers. Patients deserve confidence that their medical information will be protected and that concerns involving potential conflicts of interest will be thoroughly investigated and addressed. Based on our experience, I cannot recommend this practice.

Very rude staff Office needs to cleaned…read moreDo not recommend One staff member actually told me I was better off dead, because I was not responding to the Rx

Dr. Shye has got to be one on the most incompetent, uncaring, snobby doctors that I have ever had…read moreto dealt with. I have a prescription that I have to have renewed every month. One month, I have to go in and see him (and pay the doctor fee) and everything is ok. The next month, all I do is call him and he writes it. On the months that I don't have to pay the doctor's fee, he is always out of the office and I run out of my medicine. This time, he has left the country. DO NOT GO HERE!!!!! I would highly advise you to go to another doctor.

You could not ask for a more caring and compassionate staff and providers. Excellent care and…read morereasonable wait times. I highly recommend this clinic.