My initial visit with Dr Jeanine Hoang, MD was professional and productive…read more My recent visit was with a young PA who entered with 2 young girls, not just 1 assistant. Reading the room, and having worked 10 years in a 6 MD office i was meant to be entertainment for what i was dealing with. I chose differently. The young PA rolled up to my face, no instrument in hand as her dictated notes stated and told me i had Rosacea. I thanked her for her time and when asked if i wanted a prescription, I declined, preferring to have my prescription through my primary care, the health care there I respected and wanting no further dealing with this Burleson office. I returned a week later for all my records...and saw that Nothing dictated actually took place. There was No DERMASCOPE USED, NO COUNSELING. My visit lasted 4 minutes at most. The attitude from the young Trio was unacceptable and unprofessional. I would never refer anyone to this practice. I notified my insurance and called the office manager. Silence will not bring improvements. This visit was not in keeping with the professionalism of Dr Jeanine Hoang.

I thought the care at this office was great, especially since this was my first visit to a…read moredermatologist. However, the reason for the low rating is that I called multiple times to discuss my facial medication and never received a call back. I also sent a message through the patient portal and did not get a response. Because of this lack of follow-up, I don't think I will be returning to this doctor's office.

Dr phuah and her med spa staff are simply the best. I've been getting Botox for 7 years (last year…read morewith dr phuah) and I've never had someone so detail oriented to make sure it's exactly what I want/need. Her suggestions aren't ever too much (work or cost) it's truly what she thinks it's best for my needs. Corey and Courtney do the hydra facials and they are both AMAZING!!! Also detail oriented and explained step by step process of what each phase is for the hydra facial. I highly recommend doing all procedures via med spa. They are very professional and I have been extremely satisfied.

Hanami Medspa was fantastic! I will definitely be a return client. The Botox is very good quality…read more I had better results with my 30 units than I have with 40 at other places. I'M FROZE and loving it. The office is well decorated and inviting, they offer numbing cream, and the staff is so friendly, accommodating, and engaging. Courtney rocks! Thank you Hanami!

I recently went in for my first ever laser tattoo removal. I have nothing but great things to say…read moreabout them. Richard was a warm smiling face the second I walked in, and Megan was so informative and great with calming my nerves before my appointment. Looking forward to my next appointment!

The best injections I've ever had. This place is sneakily good at what they do. The doctor is…read morehonest, cares about her patients, and always takes the time to answer questions and explain everything in detail. I always leave without bruising and a very natural look.

The best dermatologist in Fort Worth! I've been a patient for over 25 years! Great office staff…read moretoo! Cured my acne, now he's taking care of all of my sun damage!

On June 16th, 2021, i took my then 15yr old daughter to Dr. Pedro for a small cyst on her face…read more ​Pedro recommend after conditioning the skin for a month with his prescribed creams/lotions that we return for a simple in-and-out procedure to extract the cyst using a "small incision". What happened July 29th, 2021 did not line up to what was described. ​ I was notably upset, but was told to "trust him." He asked us to return the following week (August 3rd, 2021) to remove the stitches. Stitches were removed. I called his office the following day alarmed at what appeared to be an opened wound. I was brought in August 4th, 2021 and was told it was fine and prescribed various creams for her to use. ​ I waited a week and given the terrible state of her face, and impending school start. I conducted research, including visiting 2 other dermatologists and 1 plastic surgeon. We also visited Cook's Children Hospital and their on-call plastic surgeon on August 13th, 2021 given what appeared to be an growingly infectious wound: ​ Each one of them said the exact same things: 1) Unfortunately, nothing could be done at this point. Her skin is too raw, irritated, and delicate. Stitching it closed would result in reopening. 2) More than likely, scar revision would be required 3) The incision was not done well nor made according to modern practice; including but not limited to 1) a small football shaped incision should have been made vs. the oversized round incision which doesn't allow for a seamless closure, 2) internal sutures should always be used on facial procedures to minimize scarring, 3) if external stitches were to be used, the stitching should have been tighter and not removed so quickly for this sized wound, 4) bottom portion of the wound was not closed My daughter was 15yrs old. A sophomore in High School. She is incredibly embarrassed by her face and self-conscience at church or any public outing. She did not one single day that school year go to school without a mask even though they were no longer required to wear it. She walked home for lunch so that she didn't have to take her mask off to eat in front of others. She was thankful for COVID because she has an excuse to wear a mask at all times. She refused to take her school pictures and refused to take any family photos (difficult reality during the holidays). For a 175 days, 2 - 3 times a day she had had to ensure she applied creams as directed by pedro, careful not to be outdoors, and endured pain. This had been extremely painful for me as her mom to witness especially when she trusted me to put her in good hands. With no improvement under his care, we decided to go to another dermatologist and then a plastic surgeon to try KTP, Fraxel, Steroid Treatment, Skin Pen before seeking the assistance of a Plastic Surgeon for scar revision. These treatments were not cheap and would not have been necessary had the cyst-removal procedure been performed correctly. I spent thousands of dollars after pedro in hopes to help her scar. Nothings worked. Its gotten slightly better but after visiting a couple Plastic Surgereons, the only route to fix the damage Dr Pedro made is scar revision with another major incision on her face :( Dr. Pedro only offered to reimburse me for his fee and none of the costs for his prescriptions or, emergency visit. Unfortunately in texas it is difficult to find a lawyer willing to do a medical malpractice suit unless the patient died or has some sort of wrong amputation. Seeing dr pedro has cost me over $4k to date (not including his fee, creams or ER visit) and opting for plastic surgery will be even more. But nothing compares to the embarrassment cost my daughter has had to suffer over the past two years and into the foreseeable future. Dr. Pedro's ways are much too antiquated to make the risk. For the sake of yourself or loved one, go somewhere else. Photos of the negligible cyst, bad sutures, opening, and my daughter's scar today. I can't believe i allowed him to touch her face, every day i see her im reminded how i didn't protect my baby girl.

I had to have a little cancer spot removed from my face and was referred to Dr. Maberry…read more He did a great job with the surgery and was very informative on what he was going to be doing. He was friendly and made the entire process as painless (pardon the pun) as possible. The staff for the most part was just fine. The only issue is that the front desk folks could really be a little friendlier when dealing with the patients (customers). I entered the place and said good morning to the only person in the office with no response other than a look. I then restated I said GOOD MORNING and finally got a grumbled morning out of her. This place along with most doctors' offices see you as a patient but the sometimes forget that you are a customer first. A little friendliness goes a long way with your customers.

Dr. Maberry is very informative and does what I thought was a thorough inspection on my skin. He…read morefound a skin cancer behind my right ear and explained the procedure he was going to do. Even though I live 15 miles from his office, I intended to keep returning. However, on my last visit, I waited and hour and 30 minutes and was never told why. I had other obligations and told the front desk I had to leave, and was never given an apology for the wait or a reason. I have since found a great dermatologist closer to home. I recommend Dr. Maberry, but his staff needs be be friendlier and more informative when there is a long wait.

Changed me $150 to do nothing. Never even looked at what I needed done…read more Rip off artist in my opinion! Requested a refund or even a discounted rate and no response from the office manager

I saw him twice for an infected cyst. Each visit lasted no more than a couple of minutes with the…read moredoctor (the bills including lab fees were exorbitant). After the first visit, they sent the infection to the lab and someone in the office called and told me I had a staff infection in the cyst and needed a different antibiotic than the original prescription. This was worrisome because I spent 10 days in the hospital with a staff infection in high school. Upon my follow up the doctor told me it was not staff but that the infection was still there despite a round of two different antibiotics. I went in for my third visit to see why the cyst was still swollen and red and the receptionist told me that they needed to have a credit card on file in order to see me (they had asked me this on the second visit as well and I declined). I said they could not have my credit card on file bc then I had to monitor it in case they billed me for anything. In addition, if that information was stolen I would have another headache. She then informed me that I had a balance due from my last visit. I told her I had paid that bill three weeks ago. She responded that maybe they just hadn't been updated yet. Then I said that's the exact reason why I don't want you to have my credit card on file -- you could charge me and just say you hadn't heard from the billing company. They said I could keep a $100 deposit on file which they could not tell me when I would get that back. I declined that as well and I was not allowed to see the doctor. I get it, my father was a doctor and they don't want no-shows or people who don't pay their bills. They are trying to protect themselves. But they were much more worried about pushing me through their processes and getting their money than my care. This whole experience was a great example of how far health care has fallen-- terrible service and just trying to push as many people through the funnel as they can. I can't imagine running a service business with something as important as people's health in this way.

I couldn't rave more about West Magnolia plastic surgery! Melissa is the best injector I have ever…read moreexperienced in 14 years of receiving injections. Her technique is spot on. She uses less product, and I have longer lasting results than ever before which saves me time and money!!! She answers all of my questions and concerns in a compassionate way, and has never tried to suggest services unnecessarily. The staff is kind and courteous and they are always on time.

I never actually met the doctor. The office was very unprofessional. I made an appointment I had to…read morewait months for. The day came and I showed up, but was told that my appointment was cancelled. I received no notification that my appointment had been cancelled. I was able to reschedule, but ended up canceling. After having waited as long as I did for my appointment and to be treated as if my time is not valuable, I did not want to waste any more time on this office.

Dr Richardson may be the best in north Texas. I have had to see MOHS surgeons since 19 years old…read morebeginning with basal cell carcinoma advancing to complex melanoma. As a 65 year old, his practice covers all facets of medical and business with excellence. Looking forward to continuing my journey to heaven with doctor R. Can't recommend him enough.

New Pat paperwork arrived day before appointment due to my mail carrier not office staff. When I…read morearrived I was not finished filling out the forms, staff called me back to exam room. She didn't introduce herself or tell me her level of training: nurse or MA? Then provider saw me without looking at my medical history or medication list, which is extensive, then looked at my skin and made a diagnosis and determined a treatment plan without regard to asking me to explain what all I have tried in the past. Again, I didn't feel heard or like my opinion mattered from another doctor because of stigmatization against my mental illness. Please do not go see this provider's office. They give out medication without regard to what possible interaction between them there could happen. Received phone call from office manager explaining how it is possible for providers to pull information from previously seen providers and previously used pharmacy. I didn't know this to be a possibility. I do wish he would have verified the information he had seen on those records with me. Just because I have a prescription doesn't mean I take that medicine.