My initial visit with Dr Jeanine Hoang, MD was professional and productive. My recent visit was with a young PA who entered with 2 young girls, not just 1 assistant. Reading the room, and having worked 10 years in a 6 MD office i was meant to be entertainment for what i was dealing with. I chose differently. The young PA rolled up to my face, no instrument in hand as her dictated notes stated and told me i had Rosacea. I thanked her for her time and when asked if i wanted a prescription, I declined, preferring to have my prescription through my primary care, the health care there I respected and wanting no further dealing with this Burleson office. I returned a week later for all my records...and saw that Nothing dictated actually took place. There was No DERMASCOPE USED, NO COUNSELING. My visit lasted 4 minutes at most. The attitude from the young Trio was unacceptable and unprofessional. I would never refer anyone to this practice. I notified my insurance and called the office manager. Silence will not bring improvements. This visit was not in keeping with the professionalism of Dr Jeanine Hoang. read more

I thought the care at this office was great, especially since this was my first visit to a dermatologist. However, the reason for the low rating is that I called multiple times to discuss my facial medication and never received a call back. I also sent a message through the patient portal and did not get a response. Because of this lack of follow-up, I don't think I will be returning to this doctor's office. read more

This is an update on my previous review for the United dermatology. I know that every business has their own principles. They have their own billing system, etc. etc. so I cannot get upset with United dermatology in Burleson, for their office policies, I didn't agree with it, but every person has their own opinion. I've read some of their reviews and they have some happy customers. Thank you for reading my updated post on United dermatology in Burleson! read more

I've been a patient with United Dermatology Associates for many years now, and wouldn't go anywhere else. All of our family needs are met with competent and courteous help. I would recommend them to anyone. read more

Best place to go if you need SRT. It was by far the most comfortable and professional experience I have ever had. Lacy was magnificent. The staff was caring and considerate. If you don't know what SRT is, make it a point to find out if it's an alternative to MOHs for your type of skin cancer. YOU WILL NEVER REGRET IT. read more

Waited over an hour to see the Dr. on the first visit to assess a cist. Dr stated it would be easy to remove in office and we needed to make an appointment. When the day came they called and told us they can't do anything for it and we need to see a hand specialist. This is the exact reason why we went to the first appointment to get it assessed to see what could be done. The same doctor is never there and so much turnover if you get anything assessed by one doctor the other doctor will state they can't do anything about it. All around unprofessional. read more

Excellent service and care. Maybe a little less waiting time. I will use them again if need be and recommend them.

I will not go back to United dermatology. I had two biopsies done and United dermatology, I was over charged plus they charged me for the pathology and then I received a bill from the pathology business in the mail. United dermatology refuses to issue me any of my credit. They advised me to get a place frozen on my arm, saying that the pathology results indicate it can turn into skin cancer and then they coded it to where my insurance will not pay for it because it is considered cosmetic surgery. When my insurance company called them and advise them to change the coding, they refused. My insurance says chances of getting cancer from that is only 10%. That's why my insurance denies it and United dermatology still refuses to issue me any of my money that I was overcharged. Total nightmare, so much time on the phone with my insurance company because I can't talk to a live person at United Dermatology. read more

Had a balance incase I needed the money for another time when I asked for my money back (my hard earned money) they took 50.00 from my balance they should be a shame they make so much & charge lots ...taking money from a single mother that works hard day in and day out...I had to go to them because of a accident I suffered Needless to say I am never going back again ever ... I have been a patient for many years this is theft ! I spoken to staff and got no where so sad sometimes you have people set high on pedestals then true colors come out so sad read more

Dr Pham did a great job on my Botox! The office staff, especially Camille, are friendly, knowledgeable, and efficient. They accommodated my crazy schedule and got me in the same day I called. I plan to have more treatments and will definitely go to them again! read more

Love this office!! I've always been sensitive about my dark spots and scared of surgery or extreme chemical on my face. But after I had children my dark spots has gotten darker. Mimi was so gentle and informative. I love that she takes her time and not rushing me. She offer multiple treatments so I won't have scaring! I love that she's being cautious and taking her time with even with small procedures. Wouldn't let anyone else touch my face but her. Believe me, go see her she's the Best! read more

I am giving United Demotology five stars because five stars is the max I can give. I would give them ten stars if available. I just love Mimi and her staff. They are always so kind and professional. Every time Mimi has treated me, I have been more than happy with the results. read more

I went here for routine check March of 2019 and May of 2020. I paid full price up front both times. Year 2019 I did not take the time to check my insurance claim to see what the insurance paid and if they refunded my card. Year 2020 I checked my claim and saw they did not refunded me the money they owned me which was $63.09. I had to send them proof of my claim before they would refund me. I finally got an email saying they refund my card for 134.87, which was also the refund of 71.78 for March of 2019. WHAT REALLY IS WRONG IS THEY REFUNDED A CARD THAT WAS NOT MY NUMBER. I went up there and showed they my statement and card I used, but they would not believe me so they STOLE $134.87 FROM ME!. If you still want to go there be sure you check on all these things or they will steal from you too. read more

VERY impressed with Dr Pham MD. Will def recommend to my girlfriends and family. Entire staff were professional and showed genuine concern. Any process was explained and questions encouraged. Outstanding!!! read more

Highly recommend Dr.Pham! He's a awesome doctor. Fast, on point with diagnoses always. He's attentive to what you say and also takes time talking with you about your issues and concerns with being fast and on top of it. The staff is great here and good with all there paper work. Awesome hands down! read more

The entire staff at United Dermatology of Burleson is extremely nice from the front desk clerk to all the nurses. But the person that stands out the most is the PA, Mimi Phan. She was extremely patient and listened to all of my concerns and problems. I would highly recommend this place to anyone! read more

Enjoyed my experience at United Dermatology in Burleson from start to finish. The staff are nice and Mimi Phan was wonderful. She was very pleasant and took her time with me. It was my first dermatology visit therefore I didn't know what to expect, however, Mimi was very thorough and gave me a good skin care regimen to help with my acne. She also gave me recommendations to look forward to once my acne clears up. She was very honest and did not mind my million questions! This is a well organized office and great communication during and after the visit. read more

This office is great. Everyone was very nice and I really liked PA Mimi. She was sweet and informative. She took her time to explain everything in details and made sure I knew how to use my medications. Highly recommend this office! read more

I went in for a spot on my face and they recommended a biopsy. They did the procedure and it was smooth and painless. They made me feel very comfortable and explained everything in great detail. If you're looking for an Dermatologist, I highly recommend this place. read more

I went for a small knot on my brow. When Mimi phan came in and looked at it, she informed me that it was not covered under my insurance but she would do it for an additional $100. I wasted my money that I paid for my co-pay ($70) and time off of work for nothing. My sister had gone to this office previously and they took several of these off of her. BEWARE, ask questions before booking an appointment and wasting your time and money. read more

Top notch professional staff! Recommend PA Mimi. She takes the time to listen to my concerns and most importantly I never feel rushed. She is a one of a kind professional and I've truly found a home for dermatology needs! Go see Mimi, you won't be disappointed! read more

United Dermatology Associates in Burleson are amazing. Walked into the office last week. Receptionist was very friendly answered all questions I had. Office waiting area was very warming and inviting. Assistant was very knowledgeable in the procedures. You all have my business. read more