Everyone is friendly. I've never had to wait in a line. Sometimes they have art stuff from local…read moregrade schools. Their coffee is usually better than Mugs, but worse than Fat Bruces.

From the owner: From choosing the perfect checking account to helping you grow your business, we're here for you -…read moreevery step of the way. With over 129 years of community banking experience, we know a thing or two about supporting our customers. And even when our doors are closed, you can still manage your accounts, transfer funds, or pay a friend--all from our convenient Ascend mobile app. Member FDIC

Excellent service!! Setting up my account went very smoothly. I look forward to continuing to visit…read morethis branch!

My parents have accounts with JPMORGAN chase bank and the funny thing is that after years of using…read morethis bank as their primary financial institution suddenly their account was hacked. Multiple charges for out of state utilities ( New York and Maryland for example) and no one at JPMorgan chase considered this strange for a customer who has been paying for utilities in her own state for years. Why would they suddenly be paying for multiple other states in the same month? Don't their employees have the common sense to question unusual activity on people's accounts? My parents are out literally thousands of dollars, they've had their phone, power and gas cut off, auto insurance shut down and they are still getting other bills returned as bounced checks. Plus after changing the account number they're STILL getting fraudulent charges on the account. Shame on you JPMorgan Chase for not ensuring the safety and security of your clients accounts!

I worked with "Mac" Mc Cann during a very difficult time in my life...and he was absolutely…read morewonderful. He made the process of closing my mother's accounts after her passing very smooth. He was very knowledgeable, very down to earth about hings I did not know and pleasant. He worked with my sister's banking needs the very same way. Community First should be very proud to have "Mac" on their team. He was wonderful. Thank you for making the process so much easier!

I moved many accounts here because I believed they cared about their members and I would have a…read morebetter experience than a bank. Unfortunately, that hasn't been the case. They've had two instances when they had an opportunity to resolve issues for me and didn't. Also, the terms on my MC are really aggressive, much more than the other credit union I'm a member of and I don't see how that helps their customers. Plus, getting past the security screening is sometimes really infuriating, they ask you questions you have no way of knowing even though you're the account holder, and then treat you like a criminal because you can't remember which brand you went to last time. On another day I might have given CFCU a 2, but they just really ticked me off by giving me misinformation on the phone about claiming a payment that was only 11 days late. They made me think it was going to harm my credit, but it is not. I thought all credit unions cared about their members. This one? Unfortunately, not so much!!

This credit union is open to any one that wants to bank here. The bankers are always accessible and…read morehelpful. Any fees here are much much better than at a for-profit bank which makes sense because obviously a for-profit bank is out for profit, right.

First time here and the service was horrible. They open at 830 on thru and our cab drops us off…read more5min early. Mind you its snowing WITH HIGH WINDS and these ppl don't seem to give 2 fucks. They look at us and just look away! Making eye contact with me seeing me and my aunt are freezing and they don't care at all. I understand you have to open but when it hits 830 and NONE of your employees get up to open the door knowing ppl are waiting in the storm just tells you everything. I had to ring the door bell 3:times b4 someone came

I have been a loyal customer of CFCU for over 25 years, but am leaving them because the last 5…read moreyears their service has become simply awful. It seems ever since they built their new headquarters on Cty. CB outside of Appleton, they have not pursued customer excellence. Case in point: my husband and I had acquired and paid off two mortgages, two personal loans, and a car loan with them over the first 20 years, and then when asking for a new credit card they would not issue one until we had a secured card with them for over a year. Fine, we did that, but since we got the CC, the VISA department has messed up on where to send our statements twice, did not credit the amount transferred to the balance, and now TWICE they have added payment credits from prior months back onto the balance. This is ridiculous! And when I call the service line, I keep getting dropped. Three times I requested a call back, and each time they call, the call drops as soon as I pick up! Speaking with a rep today and got dropped again. Unbelievable.

Member since 1990. Best rates and service. Pre-approvals for…read moreauto loans are quick and painless. We love CFCU!