We had used this business several times with our dog and had never had an issue until a few weeks…read moreago. Unfortunately, the way this situation was handled has left us very disappointed. We took our dog in for a nail buff and waited outside for him. When I picked him up and was putting him into the car, I noticed what I thought was a small spot of blood on his paw. It was raining very hard that morning, and I honestly thought maybe he had jerked during the nail buff and the buffer had accidentally caught his paw. By the next day, the area was larger because he had been licking it. I contacted the business and sent them a picture. I was told that they didn't think it could have happened there because the injury was on the top of his paw. My response was simply that I knew the spot was not there when I dropped him off, but it was there when I picked him up. They asked me to keep them posted. Over the next several days, the area continued to get worse. We were considering taking him to the vet, but first tried treating the area at home and putting him in a cone to keep him from licking it. I sent the business another picture showing how much worse it had become. The only response I received was, "I will tell my owner." I have not heard anything else from them. I understand that accidents can happen when working with animals. My biggest disappointment is not necessarily that our dog may have been accidentally injured--it is the lack of concern and follow-up afterward. I would have appreciated someone simply acknowledging what happened, checking on him, or showing some concern for how he was doing. After being a returning customer and having positive experiences in the past, I expected this situation to be handled with much more care and professionalism. Unfortunately, the lack of response after seeing how badly his paw had become has changed how I feel about bringing our dog back.

What a wonderful spot. Clean and inviting with super…read morefriendly staff. We went in for a impromptu nail cutting. They went above and beyond to make sure she was taken care of. They sprayed her with sugar cookie spray and put a little scarf on. Kissy was so proud. Definitely check them out if you are looking for a new spot.

No job to big, no job to small. Friendly service with fair prices. Parking can be tricky though.read more

We recently moved here and needed to find a groomer for our three Shih Tzus. I saw the business…read morewhile in Woodbury, so stopped in and made appointments for all three. Angela (owner) had a cancellation the next day and was able to take one of them. She booked the other two for the next week. Very happy it was so quick!! I took one in the next day. Dropped her off at 8:00 & picked her up at 11:30. She looked absolutely adorable!! Angela did an excellent job & got what I wanted with her "puppy" cut. Needless to say, I couldn't wait to get the other two in. They were done by someone else (can't remember her name), but also cut & groomed exactly how I like them! Will definitely use them from now on and highly recommend Purrfectly Pawlished!!

My husband called to schedule a grooming appointment for our 6 month old kitten. The lady that…read morehelped him over the phone confirmed Monday at 11am. When we arrived we were ignored for a while since all of the employees were grooming dogs with headphones on. At some point a man came out and helped us out but it was hard to hear each other over the very loud noise inside. He clearly saw our cat and seemed very confused while he was looking for our appointment but still had us sign the waiver and took our kitty to the back. He told us it would be 2 hours for the grooming which we didn't mind. About 10 minutes later we get a call from a woman at Premier Paws saying that they only groom cats on the first Saturday of the month and we'd have to come back to get our kitten. She then asks if we scheduled our appointment online and we told her no, we actually spoke to an employee who scheduled us for that Monday at 11am. Very confused on what happened with the scheduling and why the gentleman that checked us in didn't say anything about them not grooming cats that day. He seemed like he didn't know what he was doing at all and appeared like he just woke up from a nap so that should have been the first red flag. All they could say is that we "missed" the cat grooming day since it had only been a couple days prior. Well shoot, might have been nice to know when we called to schedule an appointment for our kitten. My husband even confirmed he told them first thing we had a cat, not a dog. Will not be returning here. After reading all of the other low star reviews I'm happy we didn't go through with their services. The owner/manager appears to give passive aggressive responses to anyone giving a low rating also. So we'll see what her excuse is for our poor experience.

They always do a great job with my dog. My dog gets so excited when we get in the parking lot…read more They take great care of her!

We picked up our dog from Top Dog Boarding and Professional Training after boarding him for 12 days…read more(our second time boarding him there). Julie and Mary Kate were brimming over with joy as they relayed stories about our dog's likes, dislikes, and habits during his stay. They were happy, our dog was happy, we were happy! It was like leaving our dog with family. Thank you, Julie and Mary Kate!

I only have my 9 lbs chihuahuas, Rico Suave, nails trimmed and buffed but they are fast, my pup…read moreloves them and I'll return every 4 weeks. Thank you!

Our boy Dawson has been going to visit his favorite people since his first groom last Summer…read more He can't wait to get inside and get his greeting and kisses. They always have done a great job and have helped us to understand the process. He has absolutely no fears about going or being left there. And he is always complimented for being so handsome.

Great store and place to help you with training your dog. The classes are wonderful and really help…read morewith great advice and so patient with the human learners lol! Highly recommend for all your pet needs.

SUCH a fun experience full of learning for both myself and my dog, Hazel. We just completed the…read moreCanine Good Citizen class with Cathy and Nan, and we passed! I have the staff to thank for their thorough job explaining the training expectations and how to execute them. We will definitely be back :) 10/10 recommend

We live out of state and visit Murfreesboro with our dogs on a regular basis. We have used Indians…read moreHills Animal Hospital a couple years ago for a dog RSV infection and were very pleased with the veterinary services received. Unfortunately our trip got extended significantly longer and we would be without our dogs's heart worm treatment and seizure recovery medication. Having a positive experience in past, decided to book an exam for our dog to get the prescriptions needed. The $68 exam lasted less than 5 minutes with only a body temperature check and throat inspection which I was ok with pending getting our prescriptions authorized. The vet who has a bit of an abrasive personality authorized our seizure recovery medication, but refused to write a prescription for the Advantage Multiple heart-worm. The reason given was that it was a business decision policy to only write prescriptions for heart-worm products they sell so people would buy from them. Since our dog has seizures it is critical that we maintain consistent heart-worm medication. I would have gladly purchased from Indian Hills, but they didn't carry our brand so again asked for flexibility with no success. Despite refusing, the vet had no problem taking my money for a useless exam. After striking out with Indian Hills, I called 3 other vets in a few mile radius and all of them said they would issue the prescription for our heart-worm medication with a pet exam despite not selling the product. Quickly scheduled a visit at a neighboring vet and now have the prescription we needed. It is shocking that Indian Hills would be so inflexible on a policy that their competitors don't share. Given the prickly and abrasive personality of the vet, somewhat not surprised. There are far too many veterinary options to visit Indian Animal Hospital again. Lesson learned.

please do not bring your pet here!!!!!! They gave my dog 4…read moretimes the amount of steroids that she should have gotten. They wouldn't even take her once I called back saying she was sick. She now has Addisons Disease and will have it for the rest of her life. BECAUSE OF THE STEROID OVERDOSE They have costed me thousands of dollars in medical bills. Do not go here. Plus vet is rude updating this... I called kindly to complain and she yelled and me and then hung up on me ZERO STARS

The best dog breeder in town i am very satisfied with the prices and how nice these folks are…read morewould come back