Beware. These people are crooks. They went bankrupt a year ago and still haven't paid me the $4500 they still owe me despite the fact that they have reopened their business again. read more

CRIMINALS. Owe me over $12K for a consignment piece, unable to reach them by email, text, phone calls etc. After retaining counsel in NY, they finally sent out a mass email stating they are filing bankruptcy in NY where they are based - now starting new and accepting consignments in FLORIDA. BEWARE do NOT send your high value items to these crooks!! read more

They are bankrupt abd own me thousands of dollars from last year after they sold valuable jewelry of mine. Don't send them your jewelry.

Fortuna is the most unprofessional auction house I have worked with. They keep my jewelry for months and never pay me money I am owed. There is something most strange about this business and I don't trust it. I have made many calls asking for my payment for jewelry that has sold time and time again and all I hear is I will be paid but I never am paid. Asmir Dzudza is a man who works there and he is so very impolite and extremely rude to me when I call and ask for what belongs to me. The owners have no interest in helping me to resolve my issue. This business does not follow through with the contracts signed and they have little to no regard for their customers. They took my jewelry sold it and where is my money 4 months later? I have not seen it. I do want to caution everyone who reads this to not do business with Fortuna Auction. It is all problems working with them. All stress and they only give excuses but never any help. FOLLOW UP: Fortuna Auction has paid me in full after nearly 5 months. Not the 45 days promised in the signed contract. I am now being harassed and threatened with legal action by John Saxon, owner of Fortuna Auction because I wrote the truth about what happened to me. Bullying me in writing is absolutely horrible and this business should be avoided at all cost. I am not "defaming" Mr. Saxon. I am writing the truth about what happened to me while working with Fortuna Auction. I'm dismayed by the behavior of the owner of this company! read more

I have beenfollowing Fortuna for a few months now and I noticed that the prices are not auction prices. I have been buying at auction for over 25 years now. Their jewelry is priced just like a jewelry store charging retail prices. Auction prices are traditionally lower than retail price and I would suggest look at other auction houses who sell jewelry and watches and compare prices. The jewelry Fortuna is auctioning is not unique and it should not carry such a hefty price tag. I've found more reasonable prices for very similar jewelry and watches in retail locations. Something to think about before bidding on overpriced jewelry. read more

Fortuna is the absolute worst auction house to deal with. I would caution anyone and everyone who is thinking about buying from Fortuna to rethink doing that. I purchased a large diamond from Fortuna and turned out to be nothing remotely close to what it was advertised as. I have gotten two separate appraisals from independent jewelers and both told me the diamond is not nearly the quality as advertised by Fortuna. Fortuna sent a chipped diamond that I am unable to wear. After spending nearly 40K they have been dishonest in their business practices. I have made numerous attempts to reach out to the owner of this company only to be dismissed and ignored. They offer absolutely ZERO help. WHEN YOU FIRST SPEAK WITH THEM, THEY SEEM WONDERFUL BECAUSE THEY WANT YOUR BUSINESS. ONCE YOU GIVE THEM YOUR MONEY OR YOUR JEWELERY, THEY DON'T WANT TO ACKNOWLEDGE YOU ANYMORE. It would be my advice to steer clear of this auction house-they are not honest. read more

I was very impressed with Fortuna Auction and will certainly use them again. I had several beautiful rings I was wanting to sell and could not seem to do so at any of my local jewelers. Fortuna was able to inspect my rings, provide an estimate for how much I could sell them for, posted images online, sold them for more than I expected and cut me a check very quickly after the auction. They were professional with every interaction. I'm so glad I found them! I also enjoyed watching the auction online! Thanks so much! read more

Amazing Auction house! I would highly recommend them and am so impressed with their communication before and after the purchase. They have a diversified offering of Estate pieces from all price points. During these difficult times for NYC businesses....SUPPORT them...sit back and enjoy the auction!!!. Excited for the next Auction in June! Kristin G. read more

Terrible customer service......I sent an item to be consigned, and had to initiate communication many times. After receiving my item, they never once initiated communication regarding the consignment. I will never deal with them again......it gave me the feeling that they were a scam. I eventually got my item back, but would never trust them again. read more

Highly recommended auction house purchased a Rolex Cellini and was exactly as described. Very happy with the very smooth transaction. I will be bidding on future auctions to be sure! read more

I would definitely recommend Fortune for a first time seller of jewelry. The Fortune team were professional and more importantly Honest. I know nothing about Auctions but they never made me feel that way. Instead they guided me throughout the process and never made me feel lost. On top of their service they were on point with the market price and actually my piece sold for more money than expected. Their fees are also the best compared to other Auction houses! They are a definitely deserving of 5 stars. read more

I'd like to provide an update, as I was contacted by Seth, one of the owners of Fortuna, after leaving my review and emailing the company. Seth took the time to explain some of the growing pains the company is growing through. He was clearly concerned about my experience and wanted to reassure me that new practices are being put in place to prevent communication issues. I felt quite reassured that these issues will be taken care of. It's not all that often that one gets to deal directly with the owner of an auction house, and Seth was very pleasant and easy to talk to. I will be giving them another chance, for sure. read more

I have been a customer of Fortuna Auctions in New York since 2018. I have repeatedly received such outstanding service from them that I decided to write a review. They are by far the best auction house that I do business with. There are some houses that I've stopped buying from because they don't answer questions about condition reports, or are vague or somewhat dishonest with descriptions, or you don't get invoices in a timely manner. I've even had one house tell me that they had hundreds of items to ship, maybe they'd get to me in a couple of weeks. You will not have any of these problems with Fortuna. Their jewelry team is knowledgeable and truthful in item descriptions. They respond quickly to emails. Just today, I had a question about an item in the auction 2hrs before start time. My email was answered in 30 minutes and the information I received gave me confidence to get the winning bid on their excellent and efficient platform. Fortuna provides beautiful professional photos and a you tube video for each lot which enables you to make a good decision. Bad photos and no videos are a problem with less professional auctioneers who are not really jewelry auctioneers, they are "everything" auctioneers. The items offered by Fortuna have outstanding craftmanship and quality with fair starting bids. If you are looking for a particular item, they will be happy to help you in any way possible. Buying with confidence Is very important to me. The items I've received from Fortuna exceeded expectations. Item descriptions are accurate and post auction shipping is fast and efficient. Give Fortuna a try. You'll be glad you did. read more

I bought a luxury watch through Fortuna. Their customer service and patience is great. I'm very satisfied and would shop there again.

Love this auction house! Easy to deal with and many great finds!!

Fortuna Auction is absolutely the best way to sell heirloom and estate jewelry. Anna and Seth are very professional and they helped me every step of the way. Two rings of mine sold at one of their auctions for $7800, when the Jewelry stores offered less than half of that. I highly recommend! read more

Everything you'll want in an auction house. Love the energy and honesty. Have worked with them for several years and look forward to many more. read more