Always helpful. Family run with great customer service! We both shop and use them for repairsread more

So glad we found this jewelry store when we moved to Edmond. They are so nice & very helpful. They…read morerepaired a ring & replaced a lost stone & made a family heirloom look gorgeous. Their prices are fair & the workmanship is wonderful. Their annual half price sales in July & December are great as well-highly recommend!

The last few times I've visited this location, the selection has been very limited. Staff is super…read morefriendly. It is just that stock is lower than it used to be. Otherwise I like the jewelry.

Was looking to get a custom ring on June 13 afternoon Ish. No one would help or asked if I needed…read morehelp after looking for at least 15 minutes. Finally my boyfriend asked one of the workers for help. She couldn't seem to care less about helping me and when I would ask her a question she didn't seem to care to help. Also, there was at least four people working and I was the only person in the store. These girls stood around at the front door and we're just chatting. Was super excited to get this ring, but the experience was not fun. In summary, isn't it the whole point of these girls job to sell jewelry? None of them seemed very eager to do so.

We just bought a diamond ring (and my participation trophy band) here and have come in approx. 6…read moretimes. I am not a huge fan of the diamond industry but also wanted to make my fiancé happy, so I took her to look at several places. Diamonds Direct was so easy, transparent, and accommodating that we didn't even finish checking out other places around town. I saw some other review saying the associates were very rude regarding budget, but that was not my experience. I was very plain and transparent that I didn't want to spend over $2k on the diamond (lab-grown), and they were very supportive and helped me make various things cheaper, etc. At no point did I feel like they were rude because I wasn't spending a lot. Cindy was our primary contact, but we also had brief exposure to Dana and Mo. They were all lovely and very helpful. While our order was being prepared, Cindy kept us updated periodically via phone/text. The level of attention and care was very welcome. We did have an issue with a missing diamond we reserved, but they were super apologetic about it and actually shipped in a bigger diamond for the same price, so they took a bad situation and turned it into a positive. To summarize, Diamonds Direct makes it easy for a non-diamond person to casually participate. At the end of the day, I wanted a good deal, my fiancé wanted a big rock; we both ended up happy.

Love Ray Alasma! She has such a great vibe and made the whole experience enjoyable from start to…read morefinish.

They were awesome! Very polite, patient and kind. I first went to Gold-N-Ideas and they were so…read morecondescending and snobby....even though their shop and physical appearance was run down and dirty. I'm glad they were rude though or I wouldn't have had the positive experience with Clock unlimited Jewelers. I found my new go-to jewelery shop!

Our family and extended family has been doing business with Lewis Jewelers for over 40 years. Their…read moreselection rivals any store... world wide. They deal with you as an individual. They listen to you. Their goal is to fulfill your needs and a fair price. They are friendly, honest, helpful and always there for you.

I was referred by a family friend and I have to say that my experience was so wonderful that I…read morewill never go to another jeweler in the Moore-Norman and Greater OKC area. My mother passed away last year and I have an old gold chain that she always wore and never took off. Unfortunately the chain had broken and so I took it to another jeweler for repair along with some other other items. The other jeweler barely looked at the chains and advised immediately that they could not be fixed because they were not real gold. This was not only gut wrenching news as I felt this necklace was a part of my mother that was now gone forever, but to hear that she had been wearing something that was gold plated for decades seemed strange since she never took it off even to shower. They were then very interested in selling me something new. I was immediately turned off and fled that place. I then came to Lewis' thinking I would be told the same thing. I was pleasantly surprised that I was told the opposite. I walked in and was immediately assisted by Abby, who advised that while the chain was old, it was real 10 carat gold and could be fixed with no problem. She also helped me fix a vintage necklace that I bought at a flea market and wasn't of real value other than it looked cool and then I bought two other silver chains from her for some pendants I had lying around. She never steered me toward more expensive items and since I wanted to buy two chains instead of one, she even offered me a small discount which she didn't have to do. I will never forget her kindness and if anything, it makes me want to come back over and over again. I was able to walk around a bit while she worked her magic and I have to say that the fine jewelry they have on display is stunning and modern and priced reasonably well for what it is.

Chris was pleasent as always to deal with. He's always very friendly, eager to help, and makes sure…read moreI leave satisfied with my transaction. Recommend this place 10 times out of 10 times. Good people.

So terribly disappointed and distressed. My favorite pawn shop for the last 20 years was not…read moreupfront about what I believed to be real diamonds, but in fact were CZ. The sales person did not disclose the information to me and sold it to me AS IF it was a real diamond ring. 4 days later - I attempted to explain and return the ring and was only offered a partial refund. This is bad business - especially since I have been a loyal customer for many years. Will not be returning to this store.

If i could give 0 stars I would. I bought a plaun white dress shirt and got home and realized I…read morealready one. I tried to return it and was told there were visible stains and they wouldn't do the return. The shirt literally never left the bag. On top of that the employee was very rude and tried to argue with me when I told him that I never wore it as you could still see the plastic liner in the collar still.

I am very impressed with this location. We have used them a couple of times in the past, and our…read morerecent visit was awesome. My college age son had a last minute interview come up, and they helped us pick out a very nice suit (which was on sale - bonus!). It only needed slight alterations, which usually takes a little time, but they were able to do them on the spot. The suit was ready in the time it took us to grab some lunch. Sales staff was personable and professional. A great shopping experience!

Great selection of jewelry and good value of the products sold and also located conveniently in the…read morePenn Square Mall. Check it out!

I love my James Avery jewelry. They are located inside Penn Square Mall. The customer service is…read moreoutstanding. One of the cool aspects about this place is that you can bring your jewelry back to have it cleaned at any time. Their charms are the biggest sellers. The solder them on for you and you can't see any lines. The jewelry is expensive but it is hand made and good quality.