Lady clearly lied about notarizing certain documents when asked if she had a list saying which…read moredocuments they do and don't notarize, she say no. I went to another currency exchange and got the same documents notarized. Attitude sucks. The rest of the staff seemed to be pleasant.

Normally when I go to this location my interactions are quick and pleasant, not today. I went to…read moreget a roll of quarters and left feeling extremely confused and belittled by the older cashier woman who wears the glasses. She was visibly upset because I gave her three dollars which had tape on them. If these dollars were not acceptable then I totally understand and it would have not been an issue to not service me. She proceeded to use a condescending tone and give me a lecture on why it was a problem for her to accept the dollars. It's not what you say, it's how you say it. The disrespect and arrogance in her tone completely caught me off guard. Okay mam, if you don't want the dollars don't take them. Talking to someone as if they are your grandchild is unacceptable. The icing on the cake was when she flung the roll of quarters down towards me in frustration into the silver bin. How rude, unnecessary, and unprofessional! All I said was thank you, and then she proceeded to SAY THE SAME THING ABOUT THE DOLLARS HAVING TAPE. So glad I have respect for my elders. Do better!

come in to register a vehicle and the troll behind the window just throws paperwork at us and then…read moretries to charge me an extra $15 because i filled something out that wasn't supposed to be filled out i promise i'll never come to this currency exchange again and just go to DMV i swear people that work counting money are so broke and cranky

: "I had the…read moregreatest experience at the PLS store in Evergreen Park! I was having a lot of trouble getting my ELO email address downloaded onto my phone so I could install the app. I had called multiple times and tried everything, but nothing worked. Finally, I went to the store, and Lupita helped me right away. The service was fantastic, and Lupita was incredibly patient. She resolved my issue quickly and efficiently. I'm so grateful for her help and highly recommend this PLS location! 5 out of 5 stars!!!!

Poor customer service and the place has no heat, shame on the owners. How do you expect your…read moreemployees to work in an environment like that.

Whoever was working this shift 5/28 @ 2:20pm is so unprofessional. This place takes forever . Once…read more i was at the window I was told there was no money orders when they could have easily put up a sign so people won't wait in vain . I suggested it to the teller after I said hi and she stood quiet ( must love her job ) and she just stood quiet and shrugged her shoulders . I will call management but I'm sure this location can care less smh . Says slot about the neighborhood

I came here since I was in the area the other day for another document that needed notarizing and…read morethey too keep the lobby clean, but seems the hoodrats use the place to wait in for the bus if the weather is too hot, cold, snowy, or rainy and nobody should have to see this when coming up in there to take care of their business. Overall it's convenient especially when you need to recharge your Ventra card and there is no Walgreens nearby. It's near public transportation and isn't crowded unless it's a high traffic period with people coming in for different things. A word of advice DO NOT use the currency exchange to buy city stickers, license plate stickers or paying your house bills with because they charge fees to process these things. Either mail your payment to the company direct or set up an account online to pay your bills direct to the company to avoid hefty processing fees.

Came to this currency exchange on 111th & Halsted St during work hours and it was closed. Please…read moreupdate your hours.

There is not much to say about currency exchanges. Our experience with this location has been all…read morepositive.The staff was great, they worked fast, and effectively; we were in and out. Great location if you want speedy service.

This currency exchange miss represents its self as an authorized payament center for ComEd when…read morethey are not. when I asked they walked around the question telling how long it would take to process but when pressed if they were an authorize payment center the answer was yes. But they are not, so the owner have them lie and say that they are. Also the currency exchange is always out of buses passes. I feel because the exchange is located on the southside of Chicago service at this center is not up to par and their customeer service is poor. I live in the neighborhood and I will never parton that place again. This currency exchange has poor management and service.

I just went to the local currency exchange that I frequently visit. First the older Caucasian lady…read morescreams at me from behind the counter saying she can't see me because she's at a different window. Then she proceeds to telling me she can't process my 401K check because I signed it in the car. She says they can't accept it because of how you can take photos of checks which is unprofessional and it has to be signed in front of her. My credit union doesn't even allow photo checks to be deposited. Very unprofessional I'm telling her it's a 401K check it's clearly needed and she offers no assistance at all. Very disappointed. Will not be using this location

The ladies here know their business. Whether you need a money order, to send funds using Western…read moreUnion, or need a roll of quarters to do laundry, they will take care of you quickly and with a smile. If you drive there, there's a nice large lot to park in. It's also conveniently located by several bus stops.

The worst currency exchange I have ever been to staff members are rude close when they want to you…read moretry to ask a question they cut you off do not let you answer and talk to you like you are a child if you try to respond back to them always threatened to call the police

Came here to renew my state sticker and the associate behind the counter had an unpleasant…read moreattitude. Why have a job that deals with people when you aren't good dealing with people?

The location serves our community's need unfortunately the customer service is a bit unfriendly and…read moresometimes nasty depending on the person assisting you. Again...this location gets it done but definitely NOT with a smile.