Louisa location is now an ACE Hardware store. Don't bother, especially if you're driving from…read moreanother town. The Ace brand push broom I purchased was defective -- the handle could not be threaded into the broom head. The pitch and size of the threads on the handle did not match the threads in the head. When I returned it, the manager treated me as though I were too stupid to know how to attach the handle. She tried it on another example of the same item, just jamming the handle in a bit when it wouldn't turn in and declaring it fit for service. I patiently explained the problem again and showed her why the handle was not, in fact, properly seated. She denied the problem. Further, she refused to make it right by trading the defective item for a better-quality broom in compensation for the extra time and trip I had to make. She grudgingly issued a refund on the defective item and suggested that I was being difficult. I suggest that this is not the way for a hometown business to treat its customers if it wants to lure them away from the big-box store in the next town over.

This is my favorite place to stop in for whatever I need: tools, lightbulbs, pitting soil, and…read morepaint. You name it they have it and it's not Lowe's or Home Depot where getting a few things has you walking miles. Employees are friendly and helpful. I love this store!!

The employees were friendly but the pricing and selection is not there. If you're from Richmond…read moreyou're familiar with the standard prices but this one is priced higher on everything with a worse selection. I'm sure occasionally things could be found but due to the higher pricing and worse selection I would personally skip this location.

No. Employee is on a power trip. Not worth the selection. What? I don't understand I don't get it…read more Never coming back to this goodwill. I will drive to my nearest store

I tried to order off their Canadian website for over a week. When I called in, they gave an excuse…read morethat they were re-doing the pricing but I could order off of the US site. They prepared an invoice in CAD but charged my credit card the same amount in USD. They appear to be confused at best. Customer support appears to be outsourced to offshore personnel or they have hired people that can't understand basic math.

After a 3 month wait and at the cost of nearly $700, we received the new towel racks for our guest…read morebathroom remodel. Upon opening the shipping box, we were immediately disappointed. One rack had a crease across the front edge of the towel rack. Another had a very poor finish. The electroplating had clearly not not gone through a QA check. Allied Brass/Avondale needs to strengthen its relationships with its customers. Enduring excessive wait times only to receive questionable products is not an ideal business model.

We recently visited Raindrops in Virginia while driving through Virginia. It is a delightful shop…read morewith home decor, beauty products, and chocolates. The owner was very friendly and the metal artwork done by her husband was beautiful. One of his cat doorstops is now gracing our home.

A delightful shop with HANDMADE goods. It's like you're in Colonial Williamsburg but better!…read more Highly recommend a visit!