The staff at the Spotsylvania office are very friendly especially Karla and Ivy (front office, I…read morehope I remembered her name correctly!!.) The both are great assets to your office. Judy E.

The services provided and staff are outstanding but there is ONE company policy that makes me want…read moreto find another provider simply out of principle. They encourage purchasing their eye glasses -- got it. However, if you wish to purchase your eye glasses elsewhere they retain your Pupillary Distance (PD) number (two-digit millimeter measurement) from your prescription and charge $35 for this information. Mind you, this process takes them no more than 2 minutes and is part of your appointment regardless. And this number is part of MY PRESCRIPTION. This would be like your primary care provider retaining the dosage from your prescribed medication if you do not purchase from their pharmacy and charging you outside of your insurance coverage as an extra fee. This should be illegal or something. ABSOLUTELY RIDICULOUS!!!

It has been a long time since I have found a GOOD optometrist…read more Dr. Katherine Klopfer is thorough, she listens to concerns, and genuinely cares about her patients. I live near Gordonsville and the drive was worth the distance. John is the office manager/optical assistant and he is equally concerned about the patients.

I have been going there for about three years now and it is always a pleasant experience. You won't…read morefind better service anywhere! Offie Sheard III

Excellent in all areas of care and service! Dr. Mcguire explains clearly the exam process, what…read morehe's doing and why it's important. Definitely the place to go for eye care!

As one ages you need expert eye care and I found it here. The staff were professional and the…read moreDoctor was very informative and attentive.

The choices for eye wear are amazing. I also love there system for taking care of you. Very…read moreprofessional and process oriented with the customer in mind.

Dr. Lambertson provides excellent care; however, the billing staff continues to be a major issue. I…read morebelieved the problems we experienced in the past had been corrected, but unfortunately, it is clear there is still a serious lack of training. Once again, I was significantly overcharged for a contact lens fitting because the wrong billing codes were used. This has happened before, and the insurance company had to intervene to correct the errors. We are now back in the same situation. I even directed the staff to the proper billing information, yet I was told they had no idea what I was referring to. This lack of understanding of CPT codes and the insurance provider manual is the root cause of these repeated mistakes. Because of this, I was unable to complete my contact lens fitting and have to involve the insurance company once again to correct the billing. On top of that, I now have to take additional time off work to address an issue that should have been handled correctly the first time.

I had an extremely frustrating experience with their optical dept. I ordered a pair of glasses but…read morewhen I tried them on, they were markedly crooked and ill-fitting. I had tried the same frames on in-store and they had fit perfectly. These, however, were way off. When I explained this to the fitter, my concerns were completely ignored. I was told my face was "asymmetrical". While that may be true, I have worn glasses since childhood and am not manifestly deformed in any significant way. This ridiculous clerk continued to tell me that the lenses had deformed the frames so this was how they were supposed to fit. I've bought $5 readers from COSTCO that fit better. After a few rounds of further gaslighting, I gave up. No offer to adjust the frames was made. No other solution was offered. No real customer service was offered. The "manager" was of zero help, except to walk me to the counter to refund my money. Just a complete waste of time. It's a shame because Dr. Rose is lovely and as good as they come but the optical dept is a tire fire. Avoid at all costs.

Everything about them is great. I have been going for years and always have great customer service.read more

The ophthalmologist is a gem, she's super sweet and helpful. However, the rest of the staff is…read moresnobby. They just made me feel like an idiot and like an inconvenience to them.

I had cataract surgery 2 years ago and have been experiencing eye pain ever since. the cataract Dr…read morecould find no issues, I've been to several optometrists and Neuro opthalmologists since with no improvement. I'm so blessed to have been referred to Dr. Grosset. She's not only the most knowledgeable Dr. I've been to, she takes time to talk to you and explain what is going on with your eyes and how to get back on the path to eye health. I'm completely impressed with Dr. Grosset and would give her 10 stars if I could. She's caring, highly experienced, extremely knowledgeable, attentive, and a very nice person. I learned so much about eye health in just one visit it was amazing. I wished there were more Doctors like her. She doesn't assembly line her patients like so many other Doctors. I highly recommend Dr Grosset to anyone in need of eye care. She's a true gem!

This is the place to go for your glasses ! Great friendly service and Great prices !!! Located in…read morethe Town of Louisa. Skip Blanton

I have been with Vista Eye Specialist for about two years and find both Dr Jani and Dr Bradshaw to…read morebe very patient and helpful in explaining what's happening with my eyes. Although they are clearly very busy they always take time to answer my questions and explain things to help me understand, I have never felt rushed by either of them. My experience with the staff has always been professional and very positive as well. Getting an appointment can be a challenge sometimes, but they will get you booked. I would recommend them to others.

It was proven yet again to me how circumspect Dr. Jani is with us patients! When I mentioned I was…read morea research librarian, he advised me to try 1.5 reading glasses for very small print. I saw a pair I liked and tried them but they were not as clear as I need. Then I saw that they were 2.5 magnification At first I thought, oh no, I need stronger! But my husband suggested I try the strength recommended by Dr. Jani, 1.5, so I did. PERFECT!! I just cannot advise you strongly enough to utilize this outstanding doctor for eye surgeries. I am walking around in a daze of happiness -- NO GLASSES after a lifetime of myopia and astigmatism. A dream come true, truly.