I needed a New safety vest, helmet and gloves. I didn't realize how many options were available. I…read moredefinitely found what I was looking for! very clean store and very good service!

Menard's has the worst customer service I have ever experienced. I tried to return a power washer I…read morehad purchased one week earlier. Despite giving them my credit card and the approximate date of purchase, they refused to look up the transaction. I had to go to a self-serve kiosk to retrieve the receipt. They could not repair the washer, informing me that the closest service center was in Sun Prairie, a one hour drive from Pewaukee. The refused to consider a return or exchange because I put gas in it. Of course I put gas in it. I tried to use it. Menard's you have lost by business forever. I will go to Elliot's Ace hardware on Capitol. Even if it costs a little more, their dedicated customer service makes it well worth the price.

This is my go to Menards even though there's one closer! They always have plenty of stock, store is…read moreclean and organized and plenty of check outs! If you haven't gotten your holiday decorations, check this out! It's like a winter wonderland

This location of Menards is huge…read more It's two story with a cart escalator. I didn't even know such a thing existed. But, at good ol' Menards? It sure does. I have a love/hate relationship with most locations of Menards. The love: They have literally everything. Their stores are packed with anything you may need for any DIY project you're considering, whether it's an indoor plumbing project our an outdoor landscaping adventure--they've got everything you need. The hate part comes in with the same note--they are so large and have so much stock that it's always a bit hard to navigate. So, exemplary service comes in clutch. Unfortunately, in my opinion, that's where many locations of Menards falls short. Not so, at this location! We were on the hunt for something specific, enlisted the aid of a worker who walked us to the aisle and made sure we found what we needed. Hurray! Get to it!

Associate Titus was very knowledgeable about the different countertop offerings at the Pewaukee…read moreMSI. He was patient and helpful as I made my selections. I would definitely recommend this MSI location!

Not a user-friendly place. Cannot even walk in without having to scan a bar code from your phone to…read more"sign in", then having to navigate through providing personal information and fill out EACH and EVERY item on what is basically a survey and marketing data for them ..... or it rejects your "sign in", asks you to allow cookies tracking, then you repeat over and over until you finally get accepted to walk through into their spaces. They have some good products, but need to work on their visitor experience.

I needed a Kitchen range hood and two bathroom exhausts installed. Contacted Total Mechanical…read more(found them thru HomeAdvisor) and setup an appointment. Mr. Robert Kannegiesser came out, reviewed my needs, surveyed proposed work locations and promised estimates within a week or so. That was the last I heard from them. I tried following up multiple times - direct calls (that were unanswered, left VMs), emailed Robert after about a week, left a message with a receptionist - all to no avail. There was no response to any of my attempts. Writing this review after about 5 months (waited this long just to give them the benefit of the doubt). Very disappointed and will not be contacting them for anything again.

We used Wisconsin Building Supply through our home builder and would NOT recommend them. Our…read morenegative experiences entailed very poor communication, extremely slow product delivery, and just about everything was delivered incorrectly or damaged. Our home build was endlessly being held up while waiting for products to be delivered, then they would show up incorrectly and the waiting process would start all over again. When the products would finally show up correctly it would look like they came from the scratch and dent department -- full price products with scratch and dent quality. It's incredibly upsetting to have your doors, cabinets, shelving, etc come with so many scratches, dings, dents, nicks, and gouges in them. We purchased a few of our doors ourselves (independent of WBS and our builder) through a reliable building supply company and they showed up perfectly and timely, so everything arriving late and like it fell off a truck is not industry standard.

Poor customer service! I called looking for supplies. One person who could help was on the…read morephone and the other out to lunch. She put me in their voicemail to leave a message. I left a message indicating what I needed with my name and number. NEVER got a call back. No use for a place with customer service like this. I called two other places, one in Waukesha and one in Hartford and both were 100% more helpful. Save the frustration and go with a company who is responsive.

Beautiful, high end kitchen and bathroom fixtures, appliances, lighting…read more Amazing selection of shower heads and sinks.

Outstanding! Chris was enormously helpful, patient, and the whole team made us feel incredibly…read morewelcome when we came into the showroom with our 1-year-old. Chris calmly responded to each of our questions and changes to our order, and we're so grateful for his patient guidance making our big purchase.