I had a minor mishap on the no. 11 Highway west of Nordegg that put my 2017 Volkswagen way out of…read moreits wheel alignment. Unsure where to have it looked at when I drove back to Rocky Mountain House, I was about to pull into one of the national chain automotive centres, when I spotted a classic 1970s Beetle in the parking lot of Western Alignment & Brake. I took it as an omen and stopped. Gordon could not have been nicer. He gave it an assessment and found time to have it re-aligned the following morning. He also recommended that Volkswagen look at replacing a part that he felt was worn/defective and should be covered by warranty. Then sent me on my way in a timely manner. All the staff that I interacted with, Christina and Ryan were both courteous, friendly and professional. And the shop rates were more than reasonable. Should something similar happen to you, have no hesitation in seeking them out. Highly recommended.

Have never purchased a vehicle here, but the service department is absolutely first class…read more Replaced the U joints in my 2500 Dodge truck, and the final bill was less than the estimate they gave me ! Honest shop, very knowledgeable service mgrs and mechanics. Highly recommend.

From the owner: For the last 10 years Rocky Mountain Dodge has been striving to exceed the expectations that…read moreeveryone has for car dealerships. Our goal is to give our customers a "New" experience when dealing with a car dealership, where they are put first and where we are open and transparent with everything we do. We here at Rocky Mountain Dodge believe in treating everyone like family, with respect, personal service and integrity. We are a small-town dealership who still believes in the personal service that our grandparents did. We are not your average car dealership. Don't take our word for it, see what our customers have said about us: If you want excellent customer service and confidence in who and where you're buying from, then this is the place for you. - Katie Dalton Great experience. These guys could teach other places a thing or two about customer service. - April Duchesneau A very friendly and helpful group of people! - Nicole Manz They are your Go to Guy if you want a pleasant experience in buying cars - Gbenga Okunjemiruwa Many thanks for a great buying experience. We would recommend Rocky Dodge to anyone. It was well worth the trip from Edmonton. - Brandy Walden I have experienced excellent customer service whenever I have brought my vehicle in for work. - Alison Brunen

We had a heater hose on our motorhome that blew just as we came in to Rocky from the north, right…read moreat the start of our trip. We swung into a parking lot nearby and phoned a garage that told us they were unable to help us as their shop was full, but they gave us Mike's phone number. Mike came to the parking lot in just a few minuites, diagnosed the problem,went to a auto parts shop, picked up the parts he needed to get us going, brought back some antifreeze, and had us on our way within the hour.The charge ???? $90.00. We were able to get to the funeral in Calgary thanks to Mike.We were so thankful for his service. Thanks Mike.

Service was fast and efficent , but an employee stole money and food out of my vehicle.read more