I had a minor mishap on the no. 11 Highway west of Nordegg that put my 2017 Volkswagen way out of…read moreits wheel alignment. Unsure where to have it looked at when I drove back to Rocky Mountain House, I was about to pull into one of the national chain automotive centres, when I spotted a classic 1970s Beetle in the parking lot of Western Alignment & Brake. I took it as an omen and stopped. Gordon could not have been nicer. He gave it an assessment and found time to have it re-aligned the following morning. He also recommended that Volkswagen look at replacing a part that he felt was worn/defective and should be covered by warranty. Then sent me on my way in a timely manner. All the staff that I interacted with, Christina and Ryan were both courteous, friendly and professional. And the shop rates were more than reasonable. Should something similar happen to you, have no hesitation in seeking them out. Highly recommended.

We recently bought our tires for winter and have been loving it! Always an awesome experience…read morewhenever we brought in our vehicle for services or tire replacement. They truly care for their customers in terms of service. They recommend and provide what is necessary for your vehicle and not push products/ services just for the sake of selling. They have many happy patrons which you will encounter during your appointment (a statement for quality service). Staffs are accommodating and polite. They offer comfortable seating and refreshments while you wait for your vehicle. This place is a true gem for the town of Rocky Mountain.

We had a heater hose on our motorhome that blew just as we came in to Rocky from the north, right…read moreat the start of our trip. We swung into a parking lot nearby and phoned a garage that told us they were unable to help us as their shop was full, but they gave us Mike's phone number. Mike came to the parking lot in just a few minuites, diagnosed the problem,went to a auto parts shop, picked up the parts he needed to get us going, brought back some antifreeze, and had us on our way within the hour.The charge ???? $90.00. We were able to get to the funeral in Calgary thanks to Mike.We were so thankful for his service. Thanks Mike.

Service was fast and efficent , but an employee stole money and food out of my vehicle.read more