Fabulous service! Got off work and found my older corolla…read morewouldn't start. Tried battery boost on site, nothing...called auto club to see what they could do, imagining a tow to nearest mechanics.(Midas Brentwood Bay) Auto club got the car to start after trying numerous things, found to be starter problem. Drive to Midas where they gave me an appt for next day to analyze. They even gave me a ride home!!

These amazing individuals at Midas in Brentwood Bay, BC are, well, an amazing group of people!…read moreDuring my flat tire repair service, not only did they call back suggesting they could repair it, they promptly did the service 1 hour before their shop closed, on a long weekend, without hesitation. I was impressed :) Thank you!! They provided extreme value through their customer service and warm hospitality. I recommend anyone who's within the Brentwood Bay area of British Columbia to go to this crew for their service needs.

Exemplary service: honest evaluations that consider budget and performance desires, fair, excellent…read morecommunication, market value pricing or better, up-to-date tire designs, quick turnaround and timely, no aloof or condescending attitudes toward customers. They treated me the same way they would want to be treated. There are numerous places to squire tires and vehicle services. Few really deliver a full circle experience. Fountain Tire does.

I have always had a good experience with Fountain Tire. Rates are reasonable, service is good…read morequality, and they have never pressured me into anything I didn't want. They treated me and my wife with respect, explaining repairs or what they found without making us feel dumb for not being mechanics ourselves.

This is for anyone who decides to look elsewhere. Do…read moreyourself a favour and just book in. What a magnetic team. Extremely professional, efficient and well managed. Between Gary, Tony and B.. everyone is like a warm hug. Can't wait to come back...

Always helpful and highly skilled. Highly recommended .good prices . Friendly serviceread more

I can't say enough good things about these fellahs. they serviced my Honda Civic with an eye to…read morethoroughness but also to giving us the cheapest option. I am extremely satisfied with their work and would recommend them to anyone.

Worst customer service experience I have ever had at a mechanic. Brought my car in on a Thursday…read moreand I was told I would be called on a Friday when it was ready. By 2 pm on Friday they hadn't called so I called them to ask if it would be done by 5; otherwise, I explained, I would have to make other arrangements. I was told the manager was in a meeting and that the manager said he would call me back in 30 minutes - 90 minutes later still no call. I called again and explained a second time I needed to know if I would have a vehicle by 5 or if I should make other arrangements. I was told the manager would call me back in 10 minutes. One hour later no call. By this point I have made alternate arrangements, however, I called to express my displeasure. The employee on the phone seemed apathetic to the fact I felt like my business didn't matter to them. The manager finally gets on the phone and tells me the car isn't worth fixing (I was gifted the car for free so I would have gladly paid the $2500 they said it needed). He tells me that he was never given any messages that I called (one of the two of them was obviously lying). Then he blamed the employee and the fact they are understaffed. I had no problem with the technical service and paid the $50 safety inspection they did, but will never recommend them or go back based on the level of customer service I was given. It was very evident to me that my business was of little importance to them so I will take my $2500 elsewhere.

Some things can never be matched. This dude is an old school mechanic who knows his shit. He won't…read morebeat around the bush, neither will his employees. I know how to fix cars JUST fine, and I still brought my car here. I would bring it back again in a heartbeat because of the honesty, integrity and quality of work. They even showed me a trick to fix something after the fact for an issue I had but didn't directly care about but it was an annoyance. There's not a lot of businesses like this around anymore, THANKFULLY you are one of them!

Super awesome, and super helpful. I had a bolt I couldn't break loose and they helped me out big…read moretime. First time I've ever wanted to a pay a mechanic more. So I'd recommend them.

Bought 4 new tires at Tires Unlimited, Gorge Road, Victoria bc and had wonderful service and they…read morereally went the extra mile for me to find a reasonable tire for my 32 year old vehicle. I also was relieved by their quick response another day, when my clutch pedal bushing broke and I was stranded, luckily close by. They went out of their way to shop for the right part for my old car and even went to pick it up for me! Their mechanic, Keegan put it in for me. Steve was extremely helpful on what otherwise would've been a horrible experience and expense to me. I feel grateful for all their assistance and outstanding service and can recommend anyone seeking a company with integrity. Thank you, guys! C.Coley, Victoria, B.C., June 15, 2026.

I can't say enough good things about these fellahs! I know less than nothing about automobiles,let…read morealone tires,which I freely admitted. A lot of the time, that's a big mistake to say around anyone in the automotive field,because they'll take advantage of you, but when I told them I needed whatever was cheapest for my Honda Civic,they didn't try to up-sell me. They even called a large-capacity taxi for me,so I could get my four new tires to the shop across town that was working on our car. I will recommend them to everyone I know!

I got new tires at Kal Tire on Sooke Road. After they had completed and i went to pay, they told me…read moreI needed all new brakes rotors and calipers. I said that's funny i just got the brakes and rotors done less than 2 years ago. They quoted me over $1219 just for the front ones! I told them i would get a second opinion. Turns out my front brakes are good for at least another year and my back brakes for at least 2 to 3 years!! Rotors and calipers all good. Kal tire you are full of it! and it was the manger that tried to lie to me and rip me off !!!

Kal Tire has exceptional customer service and friendly staff that really do their best to take care…read moreof their customers! I was looking for a set of tires for all seasons including winter, I was shown a set of Nokian tires that I absolutely love! Those tires have gotten me through winters and summers with only having to do regular rotations. I've only had a flat on them once and the guys at Kal Tire on Sooke road took care of me and repaired my flat free of charge and sent me on my way with a smile :) Thank you and I've definitely found my favorite tire and repair shop! You can count me as one more loyal customer!

Rob at Midas on Government Street was a great help. I have a 30-year-old Toyota that was making a…read morebit of sound in the exhaust system. I took it to a garage in town, and they charged me $300 to replace the gasket and studs on the front exhaust pipe. Three weeks later, I was on the Malahat Highway and all of a sudden my car sounded like the Beverly Hillbilly's car. Motorbike riders were jealous! And there was a bad smell of exhaust coming in the car. I went to Midas on Government Street and Rob had a look. It turns out that the job that was done 3 weeks earlier had come apart. Rob had to order parts and do the repair over. Now here comes the kicker: I was only charged $72! I was over the moon! This was my best garage experience ever. The quote was $102, but Rob didn't need one of the parts, so it was cheaper!! Midas on Government have a customer for life. It's so nice to be treated so well! Thanks, Rob!

Thank you Tristan and Gary for service above and beyond. You both were very professional and…read morehelpful I will be back