I bought the 8-class package for $200, and went to the 1 free class and attended my first paid…read moreclass from my package on March 15. Unfortunately, later that day, I was injured very badly walking my friend's large dog that took off running with my arm in the leash. I required surgery about a week later and could not workout for 6 weeks for recovery. Now I am ready to go back and resume the 7 classes I have left in my package to see they are "expired". Nowhere in website or payment site does it state anything about the 8 classes package ever expiring, much less in 30 days, or require classes be taken within 30 days of payment. Nor do they provide any info about pausing for an emergency; presumably because that would not be needed if the packages don't expire in 30 days. They clearly know the concept because their 3 class package clearly states 30 day booking window. They have an option for packages to be a subscription too, but it's not required. I have contacted the company 2x and am ignored. This is false/misleading billing and/or subscription based billing practices. This is a very bad way to do business, they should not ignore their patrons, and they should not mislead people and take their money for nothing. Such a disappointment. I liked the classes, instructors, and location.

THE BEST PILATES STUDIO EVER. JUAN IS THE BEST. You want a good workout? Look no further. I've been…read moreto countless Pilates classes and none of them were as good as Juan's. The studio is semi-private with only 4 reformers. Juan will push you past your limits and is very knowledgeable and fun! I saw a change in my body by just going here twice a week.