Everyone was so nice & helpful. They didn't hover over us, which made the shopping experience…read moreenjoyable. The delivery guys were excellent. So respectful & polite. Would definitely recommend to anyone looking for furniture. Great customer service!! Ended up getting bedroom & living room suites for a great price.

They have some really nice furniture and accessories for the home and good prices. I just find the…read morestaff to be unfriendly even on the second visit. We've furnished our home there and found some great items.

Friend Purchased a piece of furniture and was told could pick it up on Saturday. They said they…read morewould call when it arrived and never got a call. Called them Monday about getting it Tuesday- wasn't able to make it Tuesday due to work obligations. Then was told couldn't pick it up until Thursday bc the delivery men were off on Wednesday. Asked if the furniture could be put out on the floor to pick up without delivery men was told no even though would have waived them the liability. Also was told to just call anytime the men are always here except when out on deliveries- well heck they never come back obviously bc got the furniture a week after purchase and you know what?? The back of the delivery truck was empty other than the purchase piece!! Makes people think they want to run you around until you break down and pay the $120 delivery fee. Never never will go there to purchase anything ever and will inform friends of the negative experience.

Great shop for unique re-purposed furniture and similar type items. I highly recommend them.read more

From the owner: Your Trusted Lighting Restoration Resource…read more |Year Established: July 2014.

We put 2 chairs on hold. One was in the Pell City store. The other was in the Oneonta store. The…read moremanager of the Pell City store said she would hold to see if there would be a Labor Day discount. When I went to see about getting the chairs, the Oneonta store had sold the chair. There was never anyone in the Pell City store the times we went in. Now I know why!!

I recently purchased a living room set and dining room set from the pell city Badcock store when we…read moreordered it we were told there would be no problem, delivering after 4 PM, and no problem delivering if all pieces were not in, they would deliver the other pieces later. We were later told that they could not split the order so we canceled the dining room set due to the fact that all the dining room set would not come in together and this would delay the delivery. I even offered to pick up the parts that would come in later, and they said that cannot be done when the living room suit arrived. We were forced into a time that did not work for us, so had to pay someone to be there to except the delivery, we didn't get home that evening and part of the recliner would not recline back in immediately notify the store that evening and it is now seven days later, and no one from the store has reached out to come to a conclusion on getting it repaired I even purchase the extended warranty service plan so this is totally unacceptable. I've been reached out to Badcock corporate to find out that this is a privately owned store not owned by the corporation so they could do a little to help me. They did say that there was a request for the repair to be done, but the repair was noted to the wrong part of the living room set. I will never recommend this particular store again this is the first time I've had issues with Badcock period. We are supposedly set to have a repair done next Thursday, which is two weeks after the original delivery date for a piece that was delivered damaged but yet no one has contacted me to even let me know that this was scheduled and to see if times would work for me.