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    Four Points by Sheraton Charleston

    3.4 (84 reviews)
    Open Open 24 hours

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    Good location! The beds were slightly small for 4 people, got an upgrade to a room with a good view of a river. Good for a one night stay. The restaurant was barely full and they had said it was a 30 minute wait... still a good experience and has some good stores and shops nearby to visit and add to the West Virginia experience.

    bathroom
    Ade B.

    I had a nice stay at this hotel. Good riverfront location across the street from Friday night summer concerts. And across the river from the Amtrak station. Staff was very friendly and I liked my room. I can only give it 3 stars because check in is confusing as people hang out around the check in desk, housekeeping does not come daily, and breakfast is not included. I know many hotels these days have stopped daily housekeeping, but at other hotels this is explained up front and u are given an option to request it. Although I would stay here again there is room for improvement at this hotel.

    View from our room looking out over the river as the first snow (flurries) of the season fell.
    Lisa A.

    We've stayed here twice and both times have had a good experience. The check in process is quick and easy, they have a parking garage on-site, extremely clean rooms, friendly staff, a nice bar, room service, and walking distance to everything downtown. The restaurant/bar that's located on the street level (Recovery) has great food and a fun atmosphere so that just adds to this hotel. This will always be our go to hotel in downtown Charleston.

    At my overnight for work!
    Cierra L.

    Hey yall! Now this isn't my first nor second time overnight here! Here lately I've been getting this overnight! Now let me just say I overall usually have a good visit! When i come it always seems like the bar/restaurant is never open! Usually the rooms are clean but every stay it's always the heat! Last time i was here i turned up that mug to the max and it was still blowing out cold airs and now it's the SAME THING! Not sure what's going on! But i will say the staff is always so friendly here! Thank you guys!

    bathroom

    let me start off by saying there are 1000% better hotels to go to. but this isn't a terrible budget-ish option. we had a one night stay at this hotel, it was just a pit stop kind of thing. we enjoyed our stay. but they didn't have key cards because the technology was down and the area is a little.... sketchy. just be careful. and for me and my son and his friend and his dad, the beds were small. it's a ok hotel, i've been to better though.

    Gabe O.

    Good stay. Great location. Hotel is a bit on the older side, and needed of a renovation. Yet to stay at a Four Points that can feel like part of the Marriott family. Bed was comfortable. Room was spacious and clean. Staff was beyond helpful. Close to lots of Charleston local attractions.

    Beautiful view!
    Robert P.

    Great hotel Beautiful room and lobby and super friendly staff Also very clean ! I will stay here ever time I come to Charleston

    Dirty bedskirt.
    Ina J.

    Great location along the river and walking distance to a lot of nice restaurants. The hotel feels newer, is clean and the staff is friendly. I wish there was a communal microwave to use at your leisure so you don't have to ask the bartender to go back to the kitchen to warm you food/make popcorn. For the hotel being so clean and new, I don't understand why the bed skirt was so dirty. It was really gross and made me question cleanliness.

    Thought this was neat
    Shea S.

    One of the nicer hotels in Charleston, great location with views of the river. Walking distance to restaurants and bars. Clean, newly renovated lobby w/ bar. Restaurant is also located off the lobby and the hotel is connected to a sports bar (Recovery). The staff was friendly and welcoming. The gym and pool area are clean and the pool had plenty of towels. Overall a nice spot to stay if you're in the area. We are Marriott rewards members so the nightly rate was unbeatable and it included breakfast for me and my wife. Kids breakfast was perfect and was $3 for my daughter and $4 for my son.

    The same air unit
    Melissa B.

    STAY AWAY!!!! My husband and i were in town(April 23-April 24) for our daughter's graduation from college. We had been wanting to try this hotel out for the six years we had been coming up. So with this being our last time in Charleston. We thought we would try it out. BIG MISTAKE! First off, check in was confusing. No signs to direst you on how to check in. We stood in "line" for ten minutes until we realize it was not the line. It was guest waiting on people. We got checked in and went up to our room(827). I had to go to the bathroom. While I was in the bathroom. I noticed several black hairs. They looked liked beard hair. But I let that slide. As my husband and daughter was looking out the windows in the living room area. They discovered small ants crawling on and around the heating and air unit. They killed them. But in the process we discovered all the dust and dirt that had built up on the vents and on top of the unit. We left to go eat and came back later on. When we got back we just went on to bed. We had an early morning the next day. This is when things go from bad to worse. Around 2:30am, my husband and I were woken up by getting bitten by ants. They were in our bed. So there went our comfort stay. We were up the rest of the night. So we decided to go ahead get our showers taken, get ready and get the heck out of this room. Thank God we had to be at graduation before 8am. My husband was the first to get in the shower. The shower was NASTY.. Dirt and Soap Scum build up on the shower wall. Those same black hairs that was on the bathroom floor was all over the shower walls. The shower spout was crooked. Water came out towards the back wall. The shower curtain was a joke. It was a solid material. But material with small holes throughout. The bathroom floor was flooded by the time my husband finished. We were only given two towels and two wash clothes. Thank goodness I had brought some beach towels(just in case we went swimming). So to say, I didn't get to get a shower. By this time we were ready to LEAVE.. Before we left, my husband went through and checked under everything to make sure we didn't leave anything. He found all kinds of stuff under the bed and couch. When I checked out, I did inform the lady about our stay. She apologized and gave me a $20 credit(still have not recieved that $20 credit back on my card). Sorry, that doesnt come close to the hell we went through.

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    Awesome gentleman checked me in on 8/12. Went above and beyond to make sure my stay here at the four points was great!

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    Ask the Community - Four Points by Sheraton Charleston

    Review Highlights - Four Points by Sheraton Charleston

    If you like to run, it's perfect for crossing the street and running down along the river on the paved path.

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    Lavish

    Lavish

    (1 review)

    The wedding planner did very little. The day before the wedding she arrived late even though she…read morewas responsible for the rehearsal. We rented chairs from her company. I received an invoice on Thursday, and rehearsal was the following day. When we inquired about the chairs being set up before the rehearsal, she made it clear chairs would not be delivered until the invoice was paid. Although I have never had a vendor demand payment before the event, I quickly complied and was shocked when she had the gall to deliver the chairs late Then I stead of arriving the morning of the wedding at the venue to set up she she arrived at 1:00 pm, and hour before the ceremony. She also left before the clean up was finished. Save your $1,000 dollars and do it yourself.

    From the owner: Here at Lavish, we pride ourselves on providing guests with a charming and elegant venue in South…read moreCharleston, West Virginia. Our event accommodations are refreshingly flexible to aid in making your special day a little easier to plan. Our event venue can host up to 75 guests. Booking with us will guarantee you the event experience you've always envisioned, with an extra hint of magic!. LAVISH hosts a variety of events, from weddings, birthdays, showers, and fundraisers. At LAVISH, we'll make sure the vision for your special event becomes a reality. Our Wedding & Event Services offers everything you need to create the stunning occasion you and your guests will never forget. We've been making celebrations our business since 2021! No matter what type of event you're looking for, we'd love to help make your vision a reality. We can't wait to work with you & Welcome to the LAVISH side of life .

    Clay Center - Water Table

    Clay Center

    (45 reviews)

    $$

    I spent about 2 hours here with my kids on a Sunday and they had a good time…read more The main floor has a water table area that the kids loved, a music room and an area to learn about your body. The body area had some sport activities that the kids enjoyed interacting with. The lower level had a travel wild kratts exhibit that we did not spend much time at, the climbing area, and an interactive city where we spent most of our time. On the top floor there is an art museum with some hands on play area for the kids. They also were able to paint with water colors. Parking was across the street from the building so easy to get to. They did have a cafe but the food was mediocre. I recommend eating before or after your trip.

    On a day trip to Charleston WV we stopped by the Clay Center for our daughter. First I always judge…read morethe bathrooms as this is a perfect example of how clean a place is. They have male and female but always love to see a family bathroom so I am not fighting for my life when my kid needs to potty. It was very clean and well kept but we did go as soon as they opened. 5 out of 5 This place is 3 stories tall they do have different options stairs and 2 different elevators to help anyone explore all locations. Play options: They have a waterworks the roof does leak but they have over covers for kids to protect their clothing over all a nice water station. 3.5 out of 5 Outer space was quite lackluster and not very play forward more informative 2 out of 5 One place we loved and spent most of our time was the interactive village too cute!!! Vet, Dr, theater, mechanic, grocery store, garden, fire pit, and so much more this is by far the highlight! 5 out of 5 They did have an open and active maker space with many different options for crafts! 5 out of 5 They do have a cafe with options of food you can buy so you can play longer. 5 out of 5 The front desk was so kind and very helpful with any questions we may have had. But I wasn't sure about parking if it was free or if we had to pay. When calling back I didn't get an answer. 3 out of 5 Last but not least the price for 2 kids and 3 adults total was under $60 and when leaving for lunch we could came back to play some more. So with that it was very worth the money! 5 out of 5 Over all experience: 4 out of 5

    Four Points by Sheraton Charleston - hotels - Updated July 2026

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