I've had a service contract for the past few years and service had been declining within the…read morecommunity. I've even been double charged for the annual fee and had to bring it to their attention for credit. The plumbing side of the business is exceptional, however, I can not recommend the HVAC side of the business.

I had Lawson plumbers Norman & Jonathan out this morning to repair a toilet issue. I just can't say…read moreenough good things about them. They showed up early, worked diligently and made extra sure the problem was fixed before they left. They also gave me some great ideas on how to fix a problem I have getting hot water to the back of the house! I had only called yesterday, and they came out today! A plus was that they loved my dogsLove Lawson Heating & Air (and Plumbing)

Mike is truly a blessing! He not only installed a new unit (upgraded) on a blistering July 4th…read moreweekend in 2021..... my indoor temp then was 98 degrees...... and truly made it affordable. Now again, him and his team help out again in less than 24 hrs from my call..... back out to remedy the situation!!!! Mike and his team are THE BEST!!!! I'm excited to know too that they do while house envelope planning and installation for new construction. I can't wait to start.... he will be my only call when I break ground! Thanks Mike

I needed a repair for my heat pump freezing over. The response was prompt and although…read moretemperatures were not ideal, Town Creek got the repair done and my hvac working again. Will use again.

Heat went out during extreme cold weather. Called Howington for service. Technician arrived soon,…read morequickly diagnosed the problem, and repaired it. He was very neat, clean and courteous.

Shane and the crew installed a Trane AC unit for us this summer. We are very happy with both the…read moreunit and level of professionalism of the entire crew. Got the job done quickly as promised. The Trane unit is very competitively priced. Highly recommend.

They installed a completely new Hvac system and duct work. Completely sloppy work, duct tubes look…read morelike an octopus in basement rendering it useless to finish ceiling. They did not seal the duct work properly, drain tubes too short and leak. Called them to come back out 3 times, spoke to (wife?) and they never returned my calls or came back out. House completely dusty, can't move duct work around because they made them so short, still leaks on drain tubes, Won't purge condensation fully because the pipe keeps slipping off and collecting in drain pan where they blocked the air filter access with tubing.etc. I do NOT recommend!

David Simmons has always treated me honestly, fair pricing and excellent work! Came out on a…read moreSaturday to repair a broken air conditioner, he was quick, obviously knowledgeable and reasonable in price.

He came out and gave us a quote quite quickly (lots of q's) after we dropped our home warranty…read moreclaim (didn't want to touch us when we were in the middle of a claim). He even went so far as to reccomend City Plumbing to purchase a tankless water heater (City Plumbing was GREAT, btw). Then....after tentatively setting a time to come and install our system, he didn't show. Vague communication, round about times. (Was supposed to come today at 10:30. Initially told us he has a small job before us. then at 12:00 noon. My husband texted him and he replied "still at doctors office or hospital ". What?!? Needless to say, after 2 weeks of attempting to schedule the install, we have found a reliable technician in Dahlonega. Thanks for nothing.

This is the second time we've called Tommy McClure. In both instances he showed up on time and got…read moreright to work. Problems fixed; no surprises and he was personable and a gentleman.

We came in from out of town and our house was really cold from the heat not working while we were…read moreaway. Curt came out on very short notice and found the problem immediately. We thought we might have to spend a very cold night in the 30s with no heat but he got it up and running. He knew what he was doing and we were very satisfied with the service.

Best experience I've ever had with an HVAC business. Gives you just what you need and doesn't try…read moreto sell you something that doesn't need replaced. Very knowledgeable, and polite.

They gay bashed for Jesus with Christmas cards which said "traditional values are best."…read more Their tech almost died at my house when he took apart my outside unit without disconnecting the 240 volts. He said he "thought" I had flipped the breaker, although I gave no indication of that. And he was a total spaz case. Earlier, I had a good experience with Mr Knepper who helped me get a real antique running good as new. He couldn't have been nicer or more knowledgeable and has been an instructor in HVAC. So it depends on who you deal with.

Our furnace stopped on a Sunday (of course). I called first thing Monday and spoke to a very…read moreprofessional woman. She promised a technician by late that afternoon. Shawn showed up a couple of hours later, explained his process for diagnostics, the costs and then went to work. He had everything done in an hour and advised me as to maintenance going forward. He was well spoken, neat in appearance and took time to answer my questions. The diagnostic fee of $95 is about $20 higher than in the Atlanta metro area (my recent experience with my home there) but Shawn had to travel a bit to get to me. Overall, a good experience.

Very quick to come out and fix our draining issue. Fixed it in a timely manner, and showed me how…read moreto prevent it in the future. Highly recommend Star Services for your HVAC needs.

$196.00 and two and a half hours (4pm to 6:30 pm) to replace a .25 cent (TWENTY-FIVE CENT) fuse on…read morea new Trane HVAC. It is also impressive that the first technician had to call a second technician to come and help! They replaced the fuse, but could never determine where the short was that caused the problem!!!! Amy, the telephone representative is also real peach. She sent the technician to the wrong address and for the wrong reason, TWICE! She always sounds like she's inconvenienced and pissed having to take a call.