We had a drywall repair need on one of our ceilings, and Tranquility Repair were able to help out…read morevery quickly, and were very efficient in their work. They were also very respectful in regard to keeping the rest of our home clean during the repair. They covered all of the areas where they would be working with plastic, including any areas where they would be walking through (including taping down cardboard by the front door). Our ceiling is repaired and we have no left over mess!

Call them first!!!!! I had a breaker catch fire in my electrical box and shut down my entire house…read more Charred breaker and a ruined main - bad situation!. Block was there in 30 minutes, assessed the situation, and called in three more guys. They were not going to leave me without power in a dangerous situation! 6 hours later they had fixed all the mistakes that had been made in the 25 years of bad electricians being in there, installed a completely new box, matching breaker, and a new main. I can't say enough good things about them and their service. No one else with touch my electrical systems again! The bill was half of what I was expecting

I highly recommend their services. We recently completed a bathroom and bedroom remodel with…read moremultiple electrical changes. They installed the new heated tile floor wiring and heated towel bar and added wall mounted lights, a bath fan, and fixtures in addition to multiple timers and three way lights. They spent time walking us through the plans to make the lighting controls convenient. Everything turned out perfectly. Thank you!

My husband and I needed the windows and two sliding mg glass doors replaced in our home. We met…read morewith with a representative (Colton) in February 2024. While we were looking at other businesses, we greatly appreciated Colton's knowledge. We also wanted to support a local business, and we were impressed that they did their own work rather than hire contractors. In the end, we decided to go with Crown Exteriors. We asked about the timeline, and we were told that once they measured and placed the window order, we would have windows by mid-May at the latest. We received a text letting us know that the windows showed up May 2nd, and Colton told us that they'd schedule us after their carpenter caught up on a few things. After that, any communication was initiated by me. I reached out on 5/22/24, 1/19/24, and 8/5/24. Colton responded each time, but it was unnerving to have to reach out so often because we weren't given any updates. Finally, at the end of August 2024, I received a call from Colton asking if we wanted the windows installed the next day (8/29). Because we'd waited so long, we agreed. The next day, contractors showed up, which upset us because we had hoped to have someone on staff do the installation. The install went as smoothly as it could go, and it took about three days. However, two days after the windows were installed we noticed some issues. First, they installed our doors the wrong way, flipping the handle from the right to the left side of the door. Thats minor, but we were confused as to why they'd make the change. Next, the sliding glass doors accumulated water at the bottom. Outside water accumulation makes sense, but there shouldn't have been water on the inside. Lastly, a couple windows wouldn't open, and we couldn't figure out why. We contacted Colton, and he said he'd need to circle back to the contractors to look at it. This response was given on September 9th. Since then, we've called Colton (who let us know he didn't work there anymore and gave us the owner's contact information), the owner, and the business number on the website. We've left messages as well. We have yet to be contacted. The install was approximately $20,000, and we are not a super well-off family, so we really counted on this to be done well. And yet, we've been ignored and left with broken windows. I didn't want to leave this review because I'd hoped to work it out with them, but I'm hoping that they might be more willing to talk to us with this review posted.

Run Forest Run! Avoid Crown Exteriors. Down to one person, Travis Franklin. He has been evicted…read morefrom his shop, all employees quit, and he has disappeared. Previously he gets a deposit for materials, keeps the deposit, and never shows up. He has been sued but avoids showing up for court dates. Only recourse is to file a complaint with the attorney generals office for "fraud".

Brad and his staff are responsive. You never have to wonder…read morewhat is going on. I had a leak due to multiple issues with my chimney. Brad's work fixed that leak! Brad, replaced I would say ten or more bricks, repointed the chimney, and coated the crown. He and his crew were professional from start to finish and didn't leave a speck of brick in the yard or on my roof. The price was absolutely phenomenal. He is a straight shooter. Look no further. I am going to be having him back for more work. Please note that the pics are not the finished product at the moment. Brad is coming back to clean the brick and sheathing completely and to seal the brick and mortar. I will update the photos when he is completely finished. Brad came back as promised, cleaned up the dust and sealed the brick. The work looks beautiful and no more leak! They didn't leave a speck of brick pieces anywhere. Perfect clean up.

Very professional and reliable service. He arrived on time and answered all of my questions. Will…read moreuse again in the future and I have already recommended to friends.

We contracted Charles and his team to do a remodel of our bathroom in Jan. 2021 and are happy with…read morethe work he did. From the estimate forward, he did a great job communicating with us about pricing and process, and he offered a much more reasonable quote than many other contractors in central Illinois. When any work that deviated from our original plan arose (such as replacing the drum trap in our older home), Charles explained what needed to be done and why. Our final invoice was right in line with our estimate and we felt that he was honest and straightforward with us throughout the remodel. He was also very considerate being in our home and maintaining masks/distancing during covid-19.

We received a quote to replace our HVAC system including the water heater. The quote was good, so…read morewe went ahead with the installation. They had a special deal going on that included a free furnace with the purchase of an air conditioner. The install was scheduled the next week, went very well. The techs were efficient, friendly, and did a great job. We just got a call the 3rd week of March that they wanted to come out and double check the A/C unit before the summer cooling season and they performed the checks and everything is good to go. I highly recommend them.

Once again I have had excellent service from them. They had to replace a faulty part. They were…read moreefficient, prompt and helpful.

Grateful for their work on our new water heater (replacement for leaky one that was 25 years old)…read more Did a great job.

First of they charge $140 per hour for service calls…read more Second when a unit that they install breaks and is covered by warranty, they still charge you $140 per hour to the fix unit. Yea great you don't charge me for the part but most other company's charge around $60 to $70 per hour and if part is under warranty they charge the company that made the unit for their time.

We hired C T Nap after Josh reached out to us on Facebook about some painting work we needed done…read moreon a house we were preparing to sell -- and we're glad he did. Josh showed up on time, provided a fair estimate, and made adjustments as needed throughout the process. What started as painting quickly turned into several additional projects because of the confidence we had in his work and professionalism. Since then, his team has: * Deep cleaned the entire house to "showroom" condition * Built a custom backyard fence by hand (not prefab panels) * Started plans to white-box the garage and replace windows Every step of the process has been professional, personable, high-quality, and completed in a timely manner. One of the biggest advantages of working with Josh is the strong network of craftsmen he has access to depending on the project needs. It's clear he values doing things the right way and bringing in the right people when needed. Great communication, trustworthy, strong work ethic, and excellent craftsmanship. 10/10 -- I would absolutely hire Josh and his crew again. We'll post pictures once everything is complete!