I'll start off by saying everyone here was very nice. But the problem is that maybe they don't know…read morewhat they are doing, screwed something up and tried to cover themselves, or are just horrible communicators. So my sister and I went there on a Thursday to open a trust because my parents are selling their house. We met with Shawn, showed him our IDs, all the trust paperwork, everything needed to open it. We were told the "back office" needed to approve it. Ok. Weds my sister called and went in to finalize this. We couldn't complete the paperwork because both of us were not there. She signed and I told her to sign for me. They called later and said I needed to come in in person. I fly up from florida, go to sign, and they said BOTH of us need to be there in person to sign at the same time. Not even notarized. The woman wouldn't email my attorney sister the form to fill out ahead of time because it had to be "the original copy" I was also told that when we come in and sign (Friday afternoon) it could take an additional 3 business days for the "back office" (whoever they are) to approve. two grown ass adults, 800+ credit scores, depositing large sum of cash, borrowing absolutely nothing. they made it as difficult as possible. If you don't want the business just say so, but don't mess with people's time. We called Bank of America in Bayshore, went in and had the whole thing open and funded in 55 minutes. Completely incompetent Chase.

Used to use this bank for deposits in to my corporate account. Tried to deposit cash. The dark…read morehaired middle age woman asked me for id. I said really? For a cash deposit? She said yes it's policy. (I rarely get asked for id) I said ok and went to my car for id. She then says said you don't need id and didn't even glance at it. Ok. Next time I go back same thing she asks me for id. I said you must be kidding. I took my slip and went 3 minutes east to West Babylon chase. Lovely Muslim woman took deposit no problem. I don't think people are depositing cash into others commercial accounts illegally. Most chase banks require exact amount for deposits and do not give change, very unusual for a bank I think. Go to West Babylon chase and avoid Babylon.

Went to Chase bank to open a checking account. Let me start by saying Aaron Morales was AWESOME!!…read moreDid a fantastic job helping us out and working with us. We have a mortgage with chase, so he took the time to show us how to link accounts and get set up. Unfortunately , The same cannot be said for Mr. Morales colleagues. Another banker named Donna (who was not helping anyone) had the audacity to come into the cubical while Mr. Morales was helping us and asked him to help another customer. So. What was Donna's expectation here? That he should drop everything and help someone else out instead of continuing to help us? It was extremely unprofessional and rude. We will bring this to the attention of the bank manager and regional manager, in hopes they assess this and take some form of action. We shouldn't be made to feel that we aren't as important than the woman who walked in after us and was in a rush. If she felt that strongly, she wasn't doing anything and could have helped them herself. How dare you come and interrupt us while we are opening an account. It was not a good experience. If you are opening an account with chase, ask for Mr. Morales who was fantastic. Stay away from Donna. Hopefully someone will come out and conduct some retraining on customer care and service. I left the bank feeling annoyed instead of happy that I opened an account. Donna- I will be speaking with supervisor after supervisor above you, until I get some results.

Went in to West Islip Chase branch today to open an account. The bank was completely empty. So I…read morewent to one of three tellers doing nothing and asked to open an account. She asked if I had an appointment or if I had an account. I said no, I want to open an account. She said they had no openings today, so maybe I should go to Babylon Chase. I had just come from Bay Shore Chase and they were busy so I understood that, but this branch had no one in it and at least three tellers doing nothing. I guess Chase does not want new business and I now know I definitely do not want to give them my business!

Come here todo banking. ATM outside…read more Parking Lot could be designed better for parkers. Waiting times are average. Depends on what time you go

I used Zelle with my bank online for an apartment viewing on Craigslist and the rent was low. I was…read morecontacted it was a scam and I reported the fee. I was told it couldn't be returned. Beware.

I see on cd rates 5.00 percent for new customers only . That's nice the old customers can't get…read morethat . I guess I'll have to bank somewhere else ..

From the owner: At Ridgewood Savings Bank, Multiply the Good is more than our motto. It's our mission. For over 100…read moreyears, we've made it our purpose to create a positive impact across New York City, Long Island, Westchester County and beyond. Whether you're building your savings, buying your first home, growing a business or planning for retirement, Ridgewood is your community-focused financial partner - delivering award-winning service, leading-edge technology and a full selection of accounts, loans and services.

1 teller at noon, long wait to transact business. Not acceptable with all the $ I keep hereread more

Great customer service. Always greeted with a smile and always patient whenever I need questions…read moreasked. Diana Morafates, thank you for always being kind and helping me. You always have patience and never rush me and it's greatly appreciated. Thank you.

Waited over 55 minutes to see a banking employee. They only have 2 out of 5 desk maned... Terribleread more

Terrible bank, terrible service, terrible rules. They treat your money like it's not yoursread more

Chris Ball his team at North Babylon branch always make you feel like their favorite customer when…read moreyou walk into their branch. Bonnie is very helpful and frequently walk out of her office to make sure each of customers in her branch are care of. Xiomara it's always armed with a smile and a professional attitude as you approach the teller desk to help you with your banking needs. i've been a client for over 20 years!

Horrible customer service I recently had a loss-in family due to that I was unable to make it to…read morethe bank and make a deposit and was charged fees . when I spoke with a bank representative by the name of Marie her phone number in branch is 631-242-3090, she was very rude and pretty much said there was nothing she could do her hands were tied and when I had mentioned it I would contact corporate in regards to this, being that I've been with the bank for several years and this was a difficult situation for me due to the loss in my family sheRefused to give me her name again and was very rude and hung up on me this is the type of treatment customers receive during a difficult time it's ridiculous!!!!!

This Bank is a garbage I have a commercial Account more the 4 years I opened in Smithtown Long…read moreIsland NY . since last June I didn't receive any statement but if you want see in the app the page is in BLANK, I spoke a guy Customer service ask why I can't see my statement ,he said is your computer I said HELL NO is no my computer after that conversation I didn't receive by mail any BANK STATEMENT, Plus now since past 5 months they charge me $10 monthly service my contract since 2020 was 0 fee , I stopped deposit money Better work Chase or BOA they respond and customer service is more Professional If you are a Small Business Never Open Account with those Clown.

How insulting. I was with a representative for Over 40…read moreminutes working on my accounts and I was not allowed to use the rest room. Been a member of TFCU for over 8 years. Time to move my money.

If I could, I would give it 0 stars. Always a wait. Often given incorrect information…read more Inefficient. Feels like I'm at the DMV. Poor management. They put 3 employees outside under a tent giving out junky prizes for "customer appreciation" day, while inside there was a long line/wait. BRING THOSE THREE EMPLOYEES INSIDE AND OPEN UP THREE TELLERS!! THAT IS WHAT CUSTOMERS APPRECIATE!!

Here we go, What can I say about teachers federal credit…read moreUnion? I have been with teachers federal credit Union for over 15 years. I have experienced good , bad ,and the ugly with this bank. Their great on interest rates if you getting any type of loan. Customer service can be a bit challenging from time to time. Speed of bank tellers really suck. I sat on line for 2 hrs just to take out money. I thought it was ridiculous. Even before the pandemic I sat online for almost an half hour . Teachers always having issues on Friday with their Atm machine. Long line waiting to use it but either it runs out of money or someone card gets stuck in it. I don't understand why they dont have more than two atm machines. Another issue is most banks don't charge fees but teachers charge fees for almost everything. I decided that I'm going to change my bank from here soon. Good luck to anyone who has this bank.