Quick response. Knowledgeable, explained everything that needed to be done to get rid of the small…read moreblack ants infesting a large picture window. Sprayed all around inside of housem the basement and exterior of house. Said it may take a few weeks, just leave them alone, and they will eat and go back to the nest and die. It has been 2 weeks and no further problem with ants, only a few dead ones on window sill. Very pleased with service and will call them if any problems in the future. Trinity was very helpful.

We had a very large hornet nest that was hanging in our tree about 10 feet off the ground. I…read morereached out to Bigfoot and they came the same day. Jeremy, the service manager, was terrific. He explained exactly what he was going to do, he had to spray them, then come back the next day to spray again and remove the next. Overall, the service was terrific, it wasn't nearly as expensive as I thought it would be, and the nest was removed without a single sting - which I believe is a testament to their knowledge of how to deal with the issue. I'll certainly call them back if I have any other issues.

I had my lawn serviced by perfalawn yesterday and they always do a fantastic job. I have had their…read moreservice for years and am completely satisfied with what they do. They always notify the day before when they will be out and go out of their way to do a great job.

I did call several times on this matter and no one ever called me back. As far as you saying you…read morecouldn't possibly have caused this? Yes in every damaged area were piles of pellets. Why would I accuse your company of this when I used you for many years. I think what happened was the machine was throwing too many pellets. I would never have cancelled your services if your company would have called me to come up with a solution. You guys took care of my yard for several years prior to this. As far as why did I wait so long to post pictures now, I deleted these pictures and they just happened to show up in my facebook post that were previously posted by me. So that's why I posted later. I actually sent several emails and pictures to your company with no response. I'm not a person to complain or am I vindictive. This definitely was caused by enormous amounts of pellets thrown in my yard. You could see large piles. I have no reason to post something that's not true. My yard was beautiful and this just doesn't happen for no reason! After months to repair this and having a new company, my yard is beautiful and well taken care of. You can say all you want that I never called your company is a lie. You can never get a person to speak to. I know 100% your company caused this. I use another company now and my yard is beautiful. The amount of pellets that were dumped killed my grass in all those areas! You can deny it all you want. I know why this happened. This was my whole yard on the south side of my house. Would use your company again! You don't know what happened for your company never responded to my calls or emails. Why wouldn't I have contacted your company? I did and I know that I did! I posted on yelp years ago and you all never commented until I just posted these pictures that had just popped up! No reason for me to have cancelled your services that I used for years!

Charlie, serviced my AGA range, efficiently,and professionally. After a nightmare in buying the…read moreAGA it was refreshing having someone who is knowledgeable and cares. Thank you for a great experience.

Charlie has done repairs on all our major appliances throughout the years. He has ALWAYS done…read moreexemplary work for us. HONEST!!! This morning he was to come look at our 11 year old LG refrigerator. Before he arrived he called to say that he was 99% sure of what was wrong and it would definitely not be worth fixing. He wanted us to know that before he came to the house and charged us his flat rate for a visit. Because of his honesty, we now can put that service call money toward a new appliance. This is the second time he has done something similar. He easily could have taken advantage of this situation and did not! In reading his reviews, I can see that people were frustrated that he did not call people back. He has an on line appointment scheduler which is very user friendly. Confirmation by e-mail is received. My experience has ALWAYS been while he may not call and chat which makes you feel assured he is going to take care of your appliance, he does what he needs to do and calls you when it is necessary! He knows his stuff!

Brandon came today and gave our needy yard Step 4 of the Team Turf Fertilizer Program. He…read morereminded us to keep Loki off the grass for an hour. He also applied the grub prevention to control those pesky bugs. He is always respectful to us and our property. We are very happy with the services we receive from Chad, Brandon, and Nicole.

I really appreciate this company. They called and gave me the details of the applications, the cost…read morefor the year and gave me an idea as to when they were starting for the season. No surprises and very reasonable. Got the first application yesterday 3/10/25 The two guys, saw me when I came outside and were considerate enough to stop and chat for a min. Gave me some info about the application. When they were finished they even used the leaf blower and blew off my deck and driveway of any overspray. I used them last year and my lawn was beautiful. I highly recommend them.

I called another company in Erie about an issue that I thought I was having. The quote that they…read moregave me for the problem that I described sounded a little high, so I called General second. James answered the phone right away and asked me a couple of questions as to what I thought my problem was. He pointed me in another direction that was absolutely on point. I solved the problem myself based on his advice. General exterminating will be my FIRST call next time. Thank you!

Very unprofessional. What I was told was not received. Drenched my vegetable garden with…read morechemicals after being told they would be covered. When I expressed dissatisfaction, I was laughed at. Then came back days later to finish the job and clean up the huge mess they left, but my deck is still stained

Gerlach work is picture perfect. I just had my lawn Hydro seeded and leveled and I would give it a…read more10 star rating. The professionalism the concern for the customer and the work ethic is amazing. I wouldn't have anyone else work in my yard and I've been a proud customer for over 30+ years with this family owned business in Erie, Pennsylvania. Support the best Gerlach.

John provided the service. It was enjoyable to watch how carefully he diagnosed my problem and…read morefixed it. He is very careful about cleanliness and cleanup after his work. Service from Agnello is always productive and worth it.

We are lucky we have great connections. That said the service is awesome. Great service and the…read morework is top notch. A great "go to" for all our heating and air conditioning needs. Sean W,is a amazing asset to the team. Thank you. MacInnes Clan

I responded to flyer left at my home while Scott's tree service was in my area. My call was…read morereturned quickly and estimated showed up next day. Quote was reasonable and we made agreement. Had to wait approximately a week as it was too wet. Once dried enough to bring in equipment full crew showed up and went to work. Very tall large maple branches removed to prevent damage to adjacent garage. During scope of work discovered more trees needed addressed including one complete removal. Reasonable increase was discussed and agreed upon. In the scope of a few hours my garage is no longer in peril. Fantastic job done with great expertise! Highly recommend!

We have used Scott's Tree service for a number of tree and stump removals on our property. They are…read morequick and efficient. I recommend these folks over any Erie area tree work service. Just had another 3 trees taken down today by Scott Jr and crew. No screwing around. They get the job done and done right. They are very professional and polite. Cleanup was excellent. I don't bother getting estimates from 2 or 3 companies. I just call Scott's.