I'm giving this a four star because the bed was comfortable and tv big…read more Front desk staff was friendly and the lobby comfortable. The room was comfortable and typical of this chain. Hair is hard to rid but when in the shower, it's gross. a vacuum works better when everything is dry. Many construction workers have to be out of town and on the job by 7. This particular Holiday Inn has complimentary breakfast at 6:30 but what stands out is they put a gate across the dining area to ensure people who have to leave early can't grab a piece of fruit and head off to work. I guess staff doesn't value the workers who chose to stay. Every other Holiday Inn I've stayed, their staff not only allowed guests to grab something quick but offered assistance. Pretty sad. So if you have to be at work early, know you aren't getting anything in your belly.

This Hotel has made it on my list to stay for my next trip to Cadillac Lake…read more Very good and friendly service, I had my room on the 4th floor and it seemed to be newly renovated. If you feel you have to work out after a long day or early morning , there is plenty of equipment to exercise available 24 hours. I had a great sleep there in a very quiet room...loved it The breakfast buffet offers a wide variety of the usual, but me not a big breakfast eater, I focused more on the different kind of coffees available. Downtown is 2 1/2 minutes with the car with plenty of food places and bars.

Unfortunately, my experience was very disappointing due to serious billing and management issues…read more My stay was prepaid through my employer's discount program, yet upon checkout on 3/29, I was charged a second time at the front desk. The staff told me they could not fix the error and that a manager would be available later that evening. I was promised a follow-up call the next morning, which never happened. When I contacted the front desk again, I was told the manager was unavailable and would not return until two days later. For a hotel, it is extremely unprofessional to not have management available to promptly correct a clear billing error. I am still waiting for the duplicate charge to be resolved. I would not recommend staying here unless you are prepared to closely monitor your bill and spend time following up on mistakes.

Stopped off season but was amazed by the size of the standard room. Kitchen area with microwave…read moreand full size fridge. Gas fireplace. Separate dining and lounge area in the room which was more like a small apartment. Clean and tidy, older resort but very nice. Co.plimentary buffet breakfast was included as well

In my personal experience as a consumer of services for over a year from RLLS, they are completely…read moreunable/unwilling to do their jobs as caregivers, primarily because they are completely unsupported by exploitative management. A culture of bigotry, ableism, and negligence reign among staff and everyone professionally involved with this organization.

I'm 73 years old and disabled. I called real life for a caregiver and they dropped me after a week…read morejust for the caregiver putting food in my pet's bowl. I'm thoroughly disappointed in this company and will never call them again!!

I decided to check out the fair while we were in Michigan, but this fair is nothing like it's…read moreadvertised. There were no rides for adults, charges $5 per vehicle, and overpriced "fair food". This was more of a street carnival than a fair. We went in and left immediately. I would not recommend this fair.

Nachos were burnt and under whelming...hardly any meat, and for $20 they should have been much…read morebetter. The chicken pesto sandwich was not hot, very little flavor as it had hardly any pesto. They could do so much better! Beer was pretty good, but limited options. Definitely not worth the cost. Also no knowledge when asked about draft options...

Shawn D. Puts on a very professional show!!! We are never disappointed to have him. Very…read morereasonable and gets the crowd excited

From the owner: Full entertainment company that offers entertainment for any occasion. Professional staff with the…read moreexperience to make any event special. Hot Traxx Entertainment offers Disc Jockey's, Karaoke Shows, Photo Booths, Live Bands, Music Video Shows, Sound/ Light Productions and more. We have been the Entertainment leader in Cadillac for more than 30 years. Let us make your event "The night you wish would never end"