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    The Greenhouse

    2.0 (1 review)
    Open 10:00 am - 9:00 pm

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    4 months ago

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    Evergreen Resort - Black/ dead greens

    Evergreen Resort

    2.9(65 reviews)
    1.2 mi

    We were looking for inexpensive lodging for one night while on our way North. Breakfast was…read moreincluded, and it said they had a Sauna, which I am usually skeptical about because often these amenities are "closed". While the rooms are dated (which I don't care about for the affordability), they were VERY clean. I cannot convey that enough. The breakfast was the standard "breakfast included" faire with scrambled eggs, sausage, and waffle batter / makers, but they also provided fresh sliced fruit and the juices were presented in iced carafes instead of juice dispensers and we dined in a beautiful room overlooking the snow covered golf course on cloth table cloths, with cloth napkins and stemmed juice glasses. To our delight and surprise, the heated, indoor pool was clean and well kept, and had a lovely, functioning sauna, and a large whirlpool with adjacent bathrooms that were all exceptionally clean. We will definitely stop here again on our adventures.

    The following highlights our experience with the Evergreen Resort in Cadillac, Michigan…read more The purpose of our stay was to attend a wedding at the nearby Fox Hill venue. We booked a 2 room suite about 6 months ago. Secured with Credit Card, Wedding rate about $170. Called the day before leaving to confirm. No answer, left call back info. No return call. Called before leaving, no answer, left call back info, no call. Arrived around 4. Told room was not ready, waited about 10 minutes while they confirmed it was ready. Went to room. It was a small double queen. Returned to desk. Was told they could not explain why the reservation was changed, and that no other rooms were available. Asked to speak to the manager, was told they would not be in until Monday or Tuesday. (It was Friday) Tried to book at another hotel, but due to events in the area, nothing available. Moved into room because there were no other options. Was at the desk on Saturday, someone asked if I was the one who had booked a suite. I said yes. She stated she was sorry and said she had taken one night off our stay, still charging the $170/night for a room that was not what we had reserved. No discussion, no conversation about what happened or how this had inconvenienced us (4 adults on 2 small beds), just a printed receipt. Not even an acknowledgement if she was the manager. I took the receipt, and did not have the time or desire to discuss the situation at this point. Posted policy stated the room would have a turn down service unless we put a "Do Not Disturb" sign out, which we did not. No one came and we had to go to the desk later to get fresh towels. Overall, a very negative experience. Small room, not what was reserved. No real apology. Price was too high for what we received. Shower drained slow and had material coming out of drain.Ice maker not working. Room not cleaned or the linens changed. Ruined what was not just supposed to be a wedding weekend, but also a time of relaxing and enjoyment. I hope that other guests did not experience this level of service, although I am aware that other folks had issues too. But that is their business to take up with the resort.

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    The Greenhouse - venues - Updated September 2026

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