I was referred to Glenn (owner of Memories In The Making) as I searched for an expert to restore…read moreour family's memorial. What a lucky connection for me! Glenn was prompt in his responds to my questions as we decided on the best way to restore my great grandparent's monument. I live out of state but he kept me updated with email and photos. I flew back in October to see the monument and was thrilled with the outcome. I had no idea how much care is involved in monument restoration, and I'm very grateful for Glenn's experience and expertise. The before and after photos demonstrate the exceptional quality of Glenn's restoration.

Jim Farkas was so kind. I just lost my husband of 34 years and he was so understanding. He really…read morekept me from losing it. The services offered are reasonably priced. My husband wanted to be cremated and the price of this service was a lot cheaper than I was anticipating. Jim also did not try to up sell. He respected me and made me feel good about my decisions. I left feeling comforted and that I could reach out to them for anything at anytime.

I was a little hesitant to call after seeing the reviews but I am so glad I did. I spoke with…read moreseveral people and each one was compassionate and supportive. They listened to my questions and walked me through every step making sure I understood everything. I would highly recommend working with them when this service is needed.

I signed a contract and paid for a pre-need 5 years in advance for my mother. It was to be an…read moreimmediate burial with possibly only 2 attending. No viewing yet Moss allowed parties to view. Moss was instructed to bury asap. Instead the burial was delayed 1/2 day and I was cut out of having any input into the time of burial as well as input into what the Pastor Michael Rasicci said about Mom graveside. Perhaps the worst day of my life. I've reported this to the IL Funeral Regulators, investigation underway, as well as Counsel. DO NOT USE THIS FUNERAL HOME. Bryan J. H., CPA

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

As others stated it does feel strange to leave a review but with such great service you just want…read moreto tell someone. Everyone was professional, patient and kind. Even when they arrived to pickup my mom from my home they were caring, careful explained the process, walked the best path for exit and did not rush even though it was pouring rain outside. I was immediately impressed even through my grief. They followed up with me as stated, scheduled a meeting time to discuss plans. They were upfront about pricing, no gimmicks or salesman pitch. All of my questions were answered, no request is too weird because they've heard it all. I actually learned a lot about the cremation process and county requirements. I'm so happy they were recommended to me and I tell everyone about them and my family will definitely utilize their services in the future if/when needed.

No one ever looks forward to a funeral, but the staff here were all very kind and compassionate…read morewhen it was time to pay our final respects to our lost loved one. The facility was spacious and comfortable throughout. Restrooms were clean and the presentation of everything was well organized. Grateful for the staff support during these difficult times.

We are deeply grateful to Dieterle Memorial Home for the compassionate care they provided during my…read moremother's cremation services. From the very beginning, they showed sincere concern not only for our entire family, but also for my personal well-being throughout the process. During such a difficult time, their staff was kind, patient, and understanding. They worked with our budget and helped make everything manageable without sacrificing quality or care. They also handled all the important details seamlessly, including the flowers, prayer cards, and offering thoughtful guidance and advice whenever we needed it. Their professionalism and genuine compassion brought comfort to our family, and we truly appreciate everything they did for us. I would highly recommend them to anyone looking for caring and respectful funeral services.

The sudden passing of my brother-in-law was intense enough, but River Hills was recommended and…read morethey supported me throughout. Staff was very professional, George was calming and knowledgeable we found a wonderful resting spot for him. I highly recommend their services.

I want to extend praise to Karen at River Hills. She has exhibited so much patience and…read moreunderstanding throughout all of my repetitive questions. Her timely and thorough responses were appreciated and she never made me feel like I was inconveniencing her. What a wonderful and caring staff!

This was the hardest funeral service of my life: My 24 year…read moreold grandson. My daughter and her ex chose to have his Playlist playing overhead. Everyone eas asked tp wear their favorite band or horror movie T shirt. It was quite unique for the circumstances. I'm glad that we were able to honor my grandson and Moss-Norris helped us to that Thank you for easing our burden.

Moss does cremations for my Vet. My dog passed away and I picked up his ashes from my Vet. I had a…read morecouple questions so I called Moss. A woman answered the phone and immediately put me on hold. When she came back I explained that I had a couple questions about my dogs cremation. Without saying anything else she said "hold please". She came back and I continued with my questions. She said she would get back to me, took my name and number and just hung up. She was unpleasant and unprofessional. I get it that this was an animal and not a human we were discussing but a little kindness would have gone a long way. When she first answered she had no idea what my question was so I think she needs to be coached to show a little compassion considering where she is working.