The Malone Funeral Home services are amazing. Dan, Dennis and James are so kind and…read morecompassionate.We had the privilege of working with them at a very difficult time and they made it as pleasant as possible. The funeral home is exceptional and the grounds are Beautiful!! Thank You to the Malone Family.

Every detail is covered and they make it so easy and comfortable to make the decisions that need to…read morebe made. I called three in preparation for my mom's service. I know I got the best and the price was fair. They did an EXCELLENT service in every way. I live in Arizona but have already told my son that I want my services at Malone's. Thank you Dennis and staff.

This was the hardest funeral service of my life: My 24 year…read moreold grandson. My daughter and her ex chose to have his Playlist playing overhead. Everyone eas asked tp wear their favorite band or horror movie T shirt. It was quite unique for the circumstances. I'm glad that we were able to honor my grandson and Moss-Norris helped us to that Thank you for easing our burden.

Moss does cremations for my Vet. My dog passed away and I picked up his ashes from my Vet. I had a…read morecouple questions so I called Moss. A woman answered the phone and immediately put me on hold. When she came back I explained that I had a couple questions about my dogs cremation. Without saying anything else she said "hold please". She came back and I continued with my questions. She said she would get back to me, took my name and number and just hung up. She was unpleasant and unprofessional. I get it that this was an animal and not a human we were discussing but a little kindness would have gone a long way. When she first answered she had no idea what my question was so I think she needs to be coached to show a little compassion considering where she is working.

Let's face it who wants to do business with a funeral home? Nobody really, when you need a funeral…read morehome it's a difficult time in your life, the staff at Yurs are very kind and professional. Jim does a wonderful job of working with families and making sure that they feel comfortable.

No hidden upcharges or games. Much appreciated during a stressful time. Quick response to phone…read morecalls & emails.

Quick response and very helpful. Reasonable cost. Very pleased with their knowledge and expertise.read more

I contacted them once my husband passed and they charged me for a cramerion they never did. my…read morehusband was sendt to chicago since we donated his body. when Imquestiooned them why they charged me for a creamtion they never did they said,it was for,paperwork,but clearly on my paperwork,it said creamation which by the way when my husband was donated the place in chicago cremated him for free so DuPage never did anything for him when I questioned them they said it was for paperwork clearly my papaerwork said creamation I even showed them that . they also said that they never had me in there system well they are so wrong all they have to,do,is look at Sept 20 2020 in the morning of his passing at the West Chicago I'll facility when I went to them for my husband Jose Santiago. look his name up,on there website for obituaries you,will see it thee so,not,only,do they charge for services they never did they lie about it being there. plus they would never give me back a refund for a service they charged me for but never did. if they can lose paperwork what else can they lose just asking.

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

The sudden passing of my brother-in-law was intense enough, but River Hills was recommended and…read morethey supported me throughout. Staff was very professional, George was calming and knowledgeable we found a wonderful resting spot for him. I highly recommend their services.

**Very disappointing experience with River Hills Cemetery.**…read more Our family recently contacted the cemetery about having our loved one's grave attended to, and the experience has been extremely frustrating. We understand that these requests may take time, but the lack of communication and the dismissive attitude we received are unacceptable. Phone calls were not returned, questions were not properly answered, and we were repeatedly given the runaround. At times, it genuinely felt like we were inconveniencing the staff simply by calling and asking about our loved one. **We are not asking for special treatment. We are asking for basic communication and respect.** If something takes time, tell the family. If there is a delay, communicate it. If something cannot be done, be upfront about it. Most families will understand when they are treated honestly and respectfully. When someone has entrusted a cemetery with the final resting place of their loved one, they should not have to chase down staff for answers or feel like a burden for wanting that grave properly cared for. This experience has been incredibly disappointing, and I sincerely hope River Hills improves how it communicates with and treats the families it serves.

Our family is so grateful to Tim Hultgren and his staff for all the many ways they helped us after…read moreDad's passing. Tim was available for any and all of our questions, helped us attend to all the important details for the service, worked closely with the church staff, and helped us know what to expect all along the way. He even provided us with a checklist of many details we would need to handle after the funeral was over. Everyone was so professional and kind to us all -- I can't say enough about how much that helped us in a difficult time. I highly recommend Hultgren Funeral Home.

I've had the unfortunate task to require their service twice in a months time. Both times their…read morestaff provided professional and compassionate service. They made a very difficult process as smooth as they could. They were there when we needed but gave the needed space and time to grieve and say goodbye.

I was a little hesitant to call after seeing the reviews but I am so glad I did. I spoke with…read moreseveral people and each one was compassionate and supportive. They listened to my questions and walked me through every step making sure I understood everything. I would highly recommend working with them when this service is needed.

I signed a contract and paid for a pre-need 5 years in advance for my mother. It was to be an…read moreimmediate burial with possibly only 2 attending. No viewing yet Moss allowed parties to view. Moss was instructed to bury asap. Instead the burial was delayed 1/2 day and I was cut out of having any input into the time of burial as well as input into what the Pastor Michael Rasicci said about Mom graveside. Perhaps the worst day of my life. I've reported this to the IL Funeral Regulators, investigation underway, as well as Counsel. DO NOT USE THIS FUNERAL HOME. Bryan J. H., CPA

I have so many wonderful things to say about this place. My SIL passed recently and Ron was nothing…read moreshort of amazing. He was caring, professional, and personable. He was there every step of the way to guide us through the difficult process, answer any questions that we had, and helped us to add the personal touch to her services. They did a wonderful job with her body - she looked very healthy and was done up beautifully. Her final wishes were that she be buried in Mexico, and he took care of all the work to get her there. We couldnt have been more pleased with the entire process.

Ron, the owner, was so helpful and caring. He pays attention to every detail and answered all of…read moreour questions. He gave us time to make our decisions and made sure that everything was going the way we wanted. Thank you Ron for helping us get through this difficult time. We highly recommend using NSFH when you need funeral services.