Evelyn is the person you want on your team when buying a house…read more We recently closed on our first home. She's very easy to work with, and knowledgeable about homes and the quirks they may come with. She was on site during our home inspection to make sure she knew everything that was going on before we proceeded with the purchase. Evelyn and her team made the process so easy that I was questioning if I was doing something wrong, but she made sure everything was how it should be. I highly recommend NestEgg for any First time buyer.

Looking for a property manager, Evelyn responded, She was not very professional in her responses…read morecommunicating via email, maybe I caught her on a bad day, or its just how she is.... I took my business elsewhere

We rented from Bob Rubin through Arbor Properties for two years from 2007-2009. We had a great…read moreapartment in a quiet neighborhood in the old West side of town. We never had any complaints, and when something was required to have repairs it was done promptly and proficiently. Bob was professional and fair. We would recommend renting from him and his property management group.

Bob was by far the best landlord I've ever had--better than I could've ever imagined a landlord…read morecould be. From the first day when we met, when he picked me up on campus during my welcome weekend visit and drove me to a wide variety of his properties, I was impressed by his care and his desire to make sure I found a place to live where I was really happy. The apartment I rented was exceptionally well-maintained, and I lived there the entire 3 1/2 years I was in Ann Arbor. Every time I called Bob, he answered the phone. And anytime I needed a repair or regular maintenance, his warm and friendly staff (the wonderful Al and Tony), arrived within the hour. Whenever I called Bob, he asked how I was doing, and it took me a while to realize he was really asking and really wanted to know. And once, when I was horribly sick with the flu and I had to be on campus until 10 p.m. and I had a flight at 6 a.m. the next morning and my car was snowed in, I called Bob to tell him of my predicament and ask if he knew anyone I could call for help, and he sent over his crew to shovel me out, just out of kindness. I felt cared for and taken care of by the folks at Arbor Properties. I'll miss them, and I give them my highest recommendation.

I am writing this long overdue review for J Keller Properties. My partner and I have been with J…read moreKeller for almost a year now, and it was one of the best and luckiest decisions we made. We had previously been with another property management company for ~5 years, and we lost A LOT of money while with them. We are very trusting, but over time we couldn't trust them, as they're accounting was horrible. Hey couldn't understand the simplest of requests. They used antiquated systems, and we would get statements 1-2 months late. It was just horrible. We knew it was time to change, and to be honest we didn't think there would be a huge difference between management companies. We interviewed 5 places. One place has been in the business for a long time, but he was too arrogant, and the others were nice but didn't seem to do anything extremely special. We settled on one, not J Keller at first, and then Jon convinced us to just give his company a shot so we switched last minute. We were impressed by his motivation and professionalism. We can only thank Jon tremendously now for convincing us to go with him because for the first time in years we are in the black. He is honest, organized and uses updated technology for accounting. His team is excellent at communication, and we trust them 100%. We were at API t where we couldn't afford the losses we were taking when with the other management company, but we have now decided to keep the properties since with J Keller they are in excellent shape, and we finally have cash flow. You have to be crazy not to go with J Keller, and I say this after being a landlord for over 10 years and having worked in the Ann Arbor real estate business. I know who the other companies are, and J Keller is head and shoulders above them all.

I thought I had a signed lease before they told me the owners decided to back out of it last…read moreminute from signing their part of the contract. It left us scrambling last minute looking for a new place to live which is very stressful. Drew is a very nice guy and tried his best but I think next time they should button down their processes much better.

One star is generous…read more Our experience with Linda -- who, oddly enough, is a co-owner of the agency -- was beyond disappointing. We hired her to sell our late mother's home, during an already difficult and emotional time. Initially, she seemed compassionate and competent. But the moment we signed the contract, she vanished. We went weeks without communication. When we finally brought it up, she responded with an offensive and insensitive excuse that I won't repeat here out of basic respect -- something she clearly lacks. Even our late mother was disrespected in the process, both in her words and in her complete lack of empathy. At one point, Linda even confused our property with another client's -- her own buyer's specialist had to step in and correct her. That showed us how little attention or care she gave to our situation. Referring to our mother's belongings as "junk" was another degrading moment we'll never forget. Accessing the property became a struggle because she refused to give us access without a code -- and since she never answers her phone or shows up, that became a nightmare. All of the actual work fell on her buyer's specialist (who, to be clear, was the only professional one in this ordeal). Linda didn't even bother to attend the closing. Excuse after excuse, absence after absence. What hurts the most is that we were grieving and needed someone reliable and respectful. Instead, we were treated like an afterthought while she collected a commission check she barely lifted a finger to earn. If you want to be ignored, disrespected, and treated like a paycheck instead of a person, hire Linda. Otherwise -- for your sanity and dignity -- look elsewhere.

I highly recommend Linda Lombardini, Sandi Smith and the entire Trillium team. They helped me find…read morethe perfect condo, guided me through the entire purchase process, including providing a detailed check list of things I needed to get done. The entire process of buying a condo could not have gone more smoothly. Highly recommended you give them a call!

Where to start this company is by far the worst customer service in the world and again I have sent…read morethem messages through there website and sent emails to there email address and I have sent message on listing websites for renting apartment and they never respond back again to more questions I have about apartments I was looking at to rent. I have called multiple times and No one answers the phone. They are just so Disrespectful and they do not care and it shows in a lot of bad reviews I read about this company I would stay far away from this company

Unprofessional and petty management…read more I would not recommend renting here. When I moved out, they deducted $100 from my deposit just because I left behind a twin bed (which costs less to dispose of). On top of that, even though I was only two hours past the move-out time, Katie or should I say Karen, put an eviction notice on my door. Completely unnecessary and unprofessional behavior. If you want fair treatment and a respectful landlord, look elsewhere.

Unprofessional and very unresponsize, specifically after you've spent your money with them. You…read morewon't get an email back once, and when you go into their office to get answers because they won't respond to your emails, they'll give you so much attitude you'll think you were the parent to a teenager. Begging and pleading with you the reader not to waste time or money on these people.

I had a pretty good year renting an apartment through Cabrio. However, issues began to arise when…read moreit came to their renter's insurance third-party company. The service that they use and choose to pay takes months to add in renters' insurance information, adds extra charges in the meantime, and will not remove the extra charges despite them confirming multiple times that they will. I had called their third-party service multiple times regarding extra charges, and had gotten confirmation from cabrio itself that all of our rent payments were properly taken care of, so I was extremely surprised when I saw a deduction on our security deposit for utility charges that had most definitely been paid. I contacted the property and was informed that we had extra charges, and I repeatedly asked if it was due to insurance charges and if I could be refunded if it was, because the insurance and rent were paid on the same account. After getting some attitude for reminding them of Michigan law regarding withholding a deposit for unauthorized charges, I called cabrio and they told me to call Lease track and they informed me that I would have to call Cabrio and have Cabrio contact Lease Track since I do not have a Lease Track account, but cabrio does. Now I am unsure of when or how I will get refunded, and cabrio appears to have zero concern for the third party they select.

Apartment 17 at 1224 Washtenaw Court had a roof leak that went unaddressed for months. It was…read more"repaired" and a few months later it leaked again. Mold spores testing of the room and behind the wall where the leak was was requested and they agreed to test. They never tested for mold spores in the room or behind the wall. They tested dust!! The company that did the test said they would gladly do the test but CMB refuses to do so. They have lied and have been deceptive and dishonest. Be extremely leery of renting from them.

I was working student move in.i litterly left the site due to unsafe and very unprofessional work…read moreenvironment.first off everyone working there is in recovery program and drills were stolen by day 2.the company loaded us up in the back of box trucks with loose furniture as the guy who was our "boss" was very unsafe jumping curbs, cutting off traffic several times.i watched him almost run over a few people on the sidewalk.when I asked him to chill out on the the driving he flipped out yelling about the load not being secure when I was given no straps and he was driving reckless.maybe it had something to to with the steroids that were found earlier that day in the office.either way I will be filing a lawsuit for unsafe work environment

My husband and I started working last year with Justin while searching for an investment property…read more We would highly recommend him! He is prompt, thorough, knowledgeable and professional. He's a great guy and we feel secure knowing he is inspecting our property acquisitions.

From the owner: Home inspection business covering Southern Michigan. Please visit our website to learn more about…read moreour services. We are a veteran owned and operated business.

I honestly don't understand how this place has such poor reviews. The only thing I can think of is…read morethat people are more likely to leave bad reviews than they are good ones. Or maybe there was past properties or past management that didn't run things as well as they do now. This company has always been super reasonable, friendly, and helpful with myself and other tenants the entire time I've rented through them. Maintenance has always been responsive. We had emergency maintenance issues at one point, and in addition to the company themselves coming to take a look, they would contact third party companies to resolve our issues as fast as possible. I recently secured a different unit for the fall and again, this company has been so accommodating to scheduling conflicts in regards to the showings and has been all around a joy to work with. As someone who's lived in the Ann Arbor area for years, I find it very refreshing to have a rental company that's so easy to work with. Highly recommend, don't let the negative reviews scare you away.

Where to start with this place and office staff, they are very unprofessional and have brutal…read morecustomer service and they also lie to there customers and you email them questions you have and they answer some and they come back 5 days later saying this is how the lease works, There full website does not say it, the staff never said anything in my questions I asked about the term of lease and did a live video tour with a staff person and he never said anything of it and I asked also. The place they showed me are a Dump and Gross looking and very Nasty also. This girl named Samatha is the biggest liar there and there are few others also, The guy that did the video tour and Annn I would stay far away from this place or any of there properties. I have reported them to the Michigan Housing Authorities & Michigan Attorney General & ADA of America. I was also Very Disrespected by the staff as a handicap/disabled person & Very Discriminated against as a handicap/disabled person and see why they have very poor rating and bad reviews

Purchase a Condo at Plymouth Landing, in May/2017, Association fee payment schedule for…read more 6 mouths came in a booklet with 1st bill due July 1st. next bill on Aug 1st and so on.Although paid according to schedule , this management came with late fee on my account and refuse to provide a rational explanation on why i get charged fees for respecting the payment schedule they establish them-self. This is horrible and i wonder how in the world this management got into the business of managing this nice condominium. Update: After the review was posted a team contacted me and waived fees , provide account update and explained the initial payment schedule initiated by a third party company wasn't accurate. Need a better account management team there. I had my security light bulb off and they promptly send a contractor to fix that. A+ on that end

I dealt with several management companies and Kramer Triad is hands down the worst. I have been…read moredealing with an issue wit them for over 6 months about late fees and they keep telling me I need to add correct dates but they never give me the dates I need to add.