Old Navy had been my go to for jeans since I was a kid. Good quality at a decent price. The staff…read moreis always friendly and move a long line quickly.

So many improvements have been made at this location. A recent visit on a Saturday morning resulted…read morein being able to find a few good items. Whereas in the past, the merchandise was way over cluttered and stuffed around everywhere, this visit allowed customers to maneuver around the merchandise and other customers and actually find items. While the number of dressing rooms is quite disappointing for this size a store, there was no one waiting the day I went. I appreciated the assistance, but I could have done without the snip of the attendant barking at people to hang their items back up and bring out what they don't want. I get it because i don't like the crazy messes either, but she was a bit abrasive and offsetting. Everyone other person I encountered more than made up for her, so I'm chalking that up to a bad day or maybe working in the changing rooms is punishment. I like the way they have redone the checkout line - they have gone the way of Marshalls and TJ Maxx and have one line with several cashiers. There were enough staff there so the line moved quickly. Everyone also got a free bottle of hand sanitizer, so that was a little bonus (remember when they gouged us for $5 per tiny bottle?) I hope this wasn't a one-time experience, and future visits will be just as pleasant. I have to compliment them for the good experience on this visit.

I haven't been to this store in years. The are located close to where I get my glasses, so I popped…read morein one afternoon. There was a huge end-of-summer sale, so I scooped up a bunch of rompers and other cute outfits. The customer service was superb and I really loved all the outfits that I purchased. I've washed my items numerous times now and have even put them in the dryer. It's nice to see that that the quality hasn't changed any. In fact, it's gotten more comfortable. Now, it's a bit too cold to wear any of the rompers because they are all shorts and dresses. So, what does this mean? I have to shop again! In case you didn't know, I don't like shopping much and I like to go in and be done in 15-30 minutes. This store allows me to do that because it's small and they have so many nice styles that it doesn't take me long to find what I like. I'll be back... soon!

All franchise locations obviously have something in common, but usually it comes down to price…read morebreakdown and the service. Here at the Aeropostale at the Mall of Louisiana, it's a new first unique aspect for me: the room temperature. In short, it was hot here. Not hotness hot, but disgusting hot. They had spotlights positioned to beam down on the clothes / manequins and coupled with the holiday traffic, resulted in a human sauna. The unintentional bakage of the people resulted in a few mishaps and plenty of grumpy shoppers. I heard a young boy in the back complain that the fitting rooms were too "sticky" for him to take off his shirt and I noticed most folks waiting in line also wiping their foreheads from the excessive sweat. I managed to get a pair of decent jeans at 70% off and a nice sweater for 50% off. 2 stars for the great deals and the super hot register girls make for 3. A hot store can only be complemented by a few hotties behind the counter. What a cruel irony.

I was desperate for a beauty fix, it had been a while...enter Sephora my old friend. I'm a true…read moreveteran of the beauty industry having worked as an account executive for several large beauty companies -several who in fact serviced Sephora on the East Coast, for over 27 years, that the service isn't what it used to be... in fact, I noticed how funny it was that as a now much older woman, who entered the store sans makeup to grab a few items before a vacation, that I was mostly ignored by the staff who was far too busy chatting and hanging about the wrap stand area to give me a passing glance. Many testers were missing, and some stock was noticeably sold out. I did really like some of the new products that have been added to the line up, and it's what I do expect from Sephora. A few old tried and true products were absent, but trends do change... I'd really recommend stopping into the store if you haven't been there for a while. It's got a great selection, is brighter than ever, and walking the aisles makes me smile. As a pro artist, who enters with zero on my face, you may find it amusing that I left the store with a full face that I happily applied myself, while wearing a new fragrance! Did they get the sale??? NOPE but I'm VIB ROUGE, I went home and purchased it online because no one could be bothered with me

Sephora is consistent for the product lines and selection, but they are frequently out of the…read morepopular shades in some lines. They seem to be commission based as you are approached by every staff member as you walk by, and when you check out, you are asked who assisted you. While I appreciate the eager assistance, it seems like most of the time when it is really needed, many staff members are having personal conversations or connecting with friends who have come in to shop. The rewards program is nice, and there is a birthday bonus if you go in during your birthday month (though sometimes you have to remind the staff). While they are at the mercy of the building they lease, on more than one occasion, the air conditioner has been broken and they have fans placed in many different places. A good place to get items that are competitively priced, just a little overwhelming with the crowds and staff sometimes. I get uncomfortable turning down assistance every 2-3 minutes.

I placed an order before the snow Day but it wasn't fulfilled. When I called to inquire about my…read moreorder I was told they sold out of those particular Rain boots but would honor my coupon on another pair. I found the Chooka Downtown Rain boots. The fir is so comfortable! I had them on and forgot I was even wearing Rain boots. Initially I was a little disappointed that my order was not filled but the cooperation and discount I received made up for it. The boots were already on sale plus the coupon was an amazing value for what I paid!

I went to the DSW at the Mall of Louisiana in Baton Rouge today in search of shoes to wear for a…read morewedding. I found a lovely, comfortable pair and am happy with my purchase. I didn't catch the name of the young man at the cash register, but want to pay him a few compliments. He was cheerful, courteous, and very helpful. I overheard his conversation with another customer and know that he went above and beyond to assist her as well. While I wish I could identify this guy by name, I cannot. If the manager sees this note, s/he might know who was at the register at 12:26:24 on 9/18/24 and give the young man a pat on the back.

Customer service at Soma goes above and beyond! This past New Year's, I was determined to wear…read morematching "Pass the Bubbly" pajamas with my mom and sister. Since they already had theirs, I called the local store, and the sales associate (Danielle) found a pair for me and put them aside. When I went to the store to get them, Danielle went to grab them from the back and came back shocked that someone had taken them off the hanger with my name still attached to the hanger. She didn't give up. She and her manager started searching their stores nationwide and sent a message out asking if any stores had them. She apologized several times and told me to expect a call as she was determined to find them for me. That was Friday, Dec. 29th in the afternoon, and by that night, I got a call from a Soma store in Kansas saying that they got Danielle's email and wanted to get the pajamas to me ASAP. I was able to pay over the phone, and as they knew that I wanted them for New Year's Eve to toast the New Year with my mom and sis, they insisted on overnight shipping. I was ready to pay for regular shipping and just get them whenevr, but they were determined. And, they insisted on me not paying for the shipping. Long story short, I didn't get them by NYE due to the holiday weekend, BUT that doesn't change the fact that they tried their tails off. I'm still enjoying the pajamas as they are the softest pajamas I've ever felt. I'm sure ill have future NYE's with my mom and sister to match and drink champagne. Besides, why can't I "pass the bubbly" every day of the year?! Every day is a reason to celebrate, and I'm certainly celebrating how awesome the customer service is at Soma.

Don't go here until COVID is completely over!!! Takes forever to get a dressing room. They require…read morea wait list of only two rooms. Terrible. Never again!

I can't believe I've never written a review about this place! This is one of my favorite stores, of…read morewhat's left at the mall. I've always loved the sophisticated styles at Express + the quality of their clothing. Their are select items that are out of my budget, but when they do have sales, they are good ones! Louisiana is warm-hot about 80% of the year, so I'm always in need of cute sleeveless tops. I always find a bunch of these in their clearance section. I've gotten points from shopping there, too and was able to redeem them on my last purchase. Customer service is always great and the clothing fits me really well. I can't wait to be back to shop for more.

Women's side is huge but the men's is REALLY small. It works though...at least they have a men's…read moresection. I've always liked express clothes and this store doesn't disappoint. I've seen bigger express stores but the majority I've seen are smaller than this one. Staff is friendly and helpful.

Jasmine, Marvin and Nisha are the absolute best in the business!! They made my experience so…read moreamazing!! Please give them all raise they are such great ppl

Store closed. Made an appointment on the website to learn there is no store. Called number and a…read morestore in New Orleans answered as calls are sent to them

Most retail stores you tend to walk into always seem to be a little messy and unorganized. In this…read morecase the place was real clean and everything seemed to be where they were supposed to be. It was easy to identify the sections I wanted to shop in. Only take back for me is there was just so many items I was a bit overwhelmed. No big deal to some but I don't like shopping in these types of stores for long periods of times either, I'm a guy so..

They were so rude to me and my friends I was astonished to see such things from a baby storeread more