This is the LegalShield provider law firm for the state of Virginia, as well as several other states. The lawyers at this law firm have always been lazy and wait until the last minute to do anything. For example, if you need them to read over some documents for you, they tell you that it takes up to 3 business days. The lawyer waits until the 3rd business day before they review your document(s). Another example, the lawyers can write a letter for you, which is no charge, but no lawyer will do that at this law firm. The lawyers at this firm can pick and choose if they want to take your case or not, even if you're a LegalShield member paying for their services or if these is part of your benefits provided by your employer. The lawyers don't care and would rather deny paying clients access to the legal services that they pay for. This law firm has lost some great lawyers, which have been replaced with lawyers that don't care and would rather not assist you. This law firm has lost sight of Harlan Stonecipher's vision for the company. I'm sure he's rolling over in his grave with the way the company he founded is doing to clients. He wanted everyone to have access to legal services without having to pay a lot. Would I recommend this business? Most definitely not. Would I recommend LegalShield? Most definitely not. Why pay for a service when the lawyers, more often than not, will not accept your case, so there's no need to squander your hard earned money on this service. Put the money that you'd send monthly on this service in a savings account for if and when you made need to hire an attorney. read more

I have a on going case. I literally have to call daily to get the attorney to help me. She was suppose to send a letter and it never got sent until I called and asked for a third time. I'm so unhappy with my service and it's always a reason my attorney can't help. Beware of this firm! read more

OK so here we are almost a year later trying to get through an uncontested divorce. They initially told me that they could handle it for $150 plus maybe a Guardian ad Litem fee (husband is incarcerated). I am left speechless because after they were very unhelpful and then refused to give me a my refund of $70 (balance after an initial filing fee). Did I mention the initial papers that were filed were incomplete and the judge basically kicked them back to the attorney for being incomplete? I am THOROUGHLY stressed out. I would NOT hire Legal shield for a cat fight. read more

I have been with Prepaid Legal or Legal Shield since 2010 on a personal plan. In 2012 i started a business and got their business plan. My experiences for the most part were great. I made several calls and got appropriate responses. Most of the lawyers their knew the law and helped. On 6/14 i was contacted by a company to form an agreement. I sent the agreement to Framme they looked it over, had some suggestions and when those were corrected they said it was fair for both parties. So i accepted the offer. As of 12/15 i discover the lawyer was incorrect or did not understand contracts. The contract laid out terms for my companies part of the arrangement which had to be done. The other company laid out there part, but nowhere did it say they HAD to do any of it. Basically it said i mow your lawn, and you will pay me but you dont have to if you dont want too. This was laid out for me by a different law firm. read more

One of my co-workers were really getting a run around from the Elizabeth River System that oversees the downtown tunnel tolls. After many attempts to fix it on her own with no success, she purchased the LegalShield membership from me to assist her in getting it resolved. One letter from the Provider Law firm was all it took and she had it resolved immediately! She saved over $700.00 and definitely had peace of mind. read more

Great organization tools established to make the law firm function better. Great access to most types of lawyers. Hard working lawyers who dig into and seek out answers and are very open to making the law or streching the law based on what the law is. They do their job well. Flaws: Care too much. read more

This company is set up with legal shield..What a complete joke.. They never made the pre arranged phone conferences and everytime I called the response is the attorney is busy. SO WHAT .The so called Attorneys that legal shield uses are a JOKE they are better at speaking Ebonics than English.. I'm a business owner and within the first 3 minutes of discussing 5 civil cases i wanted them to prosecute with there so-called attorney I realized .This is a big rip!~ if you need them for legal defense ........GOOD LUCK my opinion you'd be better off getting a court appointed attorney read more

Still away from this law firm. I am a member of Legal Shield. Their policy is to call back a client with in 8 hours or sooner if it is urgent. I two occasions I requested quick response time to my inquiry. They failed on both occasions to call me back within the 8 hour period nor respond to my urgent call. read more